“Be aware there are additional charges to be incurred if you want to be dropped off and picked up outside the airport terminal. This isn't stated on the booking page, but you will only get this information on the invoice after you paid. No cancellation possible and no refund given. Misleading information. Not happy with the misleading information and communication, so rather lose my money then park my car there. Avoid.”
“Avoid at all costs.
Run by a family with no British values - zero customer service, minority complex, shouting at the customers especially if you are a woman & in the middle of nowhere. Abusive behaviour, doggy business, unsafe & would never leave my car there again. Not punctual at all & no empathy for customers that relay on the lift or awaiting pick up. The worst nightmare ever experienced on the English soil. Don’t wish such experience & stress to anyone especially if you are to catch your next flight. Spend extra money & book directly with the airport. I bet - no repeat customers - it’s just works on catching the naive first timers historically used to a certain standard of British service. Don’t be fooled with their nice marketing write up. Inhumane, greedy & avoid at all costs. Any more minute of that nightmare & I would have called a police.”
“I had a very good experience with Jumbo Carpark. My car was safe until I returned. The service of pickup and drop off at airport was also great. Thank you for all your help Azad.”
“On arriving at the car park our first impression was what an absolute mess, empty beer bottles, cigarette ends and food wrappers strewn all over the place. We were then left outside for 30mins waiting for them to transfer us to the airport. The vehicle was a battered mess and the driver drove like he was on a race track. You will be charged extra to be dropped at the terminal. On our return we waited 40mins to be picked up then the driver was rude and spent half the drive back checking his phone. Once we got to the car park to collect our car the driver got out and just left us all to get our suitcases from the boot. We then had to walk down and bring our car out as they hadn't moved it yo the pick up area. Very unprofessional company, cheap is not always best. We would never use them again.”
“What a fantastic service!! In the past we've always had taxis or relied on friends for airport lifts. A friend recommended them. I booked online, payed and was immediately sent my booking confirmation. When we arrived we were greeted by friendly staff and driven directly to our drop off zone at the airport. We were given clear concise instructions for our pick up. Driver was there to collect us at the terminal, straight back to the secure car park and we were given keys and on our way home as quick as that!!
I will recommended this company and will certainly use them again next year. We've two holidays booked and now have the comfort of knowing our car is being kept at a affordable secure location 😆”
“Excellent
II made an online reservation for a one-week parking spot near Heathrow T5. The rates were quite affordable for a week of parking, and they offered complimentary drop-off and pick-up services to all terminals at London Heathrow within 30 minutes of retrieving my luggage.
I left my car on the 6th of August in the early hours of the morning at 3:45 AM, and the shuttle was already waiting for me with a family on board. I handed my car key to the Jumbo Parking attendant, who advised me to take photos of the mileage and the vehicle if necessary.
Upon my return to the UK on 13/8/24, I landed again at 4:40 AM, and the shuttle driver arrived within 20 to 30 minutes after my request for pick-up.
Overall, my experience was excellent with no issues at all, and the pricing was reasonable.
Jumbo Parking in Slough is easily accessible, and the staff were extremely helpful.
I highly recommend their services and will definitely use them again in the future.
Many thanks to JUMBO CAR PARKING SLOUGH.
Hamid Butt”
“Used 3 times now, great service, prompt responses, ok, so it is a little bit further away from the airport than many others, but for price and service I wouldn’t use anyone else, the drop off and collect service is spot on and frequent.
Thanks guys, see you for our next trip. 👍👍”
“An absolute disgrace. Their website shows many”happy customer reviews ” but normal / all customers cannot leave a review so they must be fake or written by Enid Blyton . Booked hotel near Heathrow n carpark. Jumbo address was not provided pre purchase and is 45 mins away. When I was sent address I cancelled order stating i didn’t have enough information. The only way you could transfer in 15mins is if they have magic carpet or startrek tellyporter.
On day I was going to Heathrow they rang 7 times giving me their week before cancelled order postcode declaring that they were another company in an attempt to re secure the order. Scum”
