JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

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“LOVE Just Water and happy to support a local business!”

Helpful Report

Posted 4 months ago

“Received multiple cases and one was damaged and all but 2 bottles had a slow leak that wasn’t discovered until a couple days after it arrived. Customer service made a “one one exception” for us but indicated next time we would need to contact the shipper. If shipping is included shouldn’t that be on JUST WATER to make it right no matter what? I also didn’t design their packaging so any substandard bottles or boxes should be their issue. Stand behind your products.”

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Posted 2 years ago

“Love the water but, the shipping takes a long time to get to the west coast.”

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Posted 2 years ago

“Love the water. Just wish you could buy in 12 packs so you can try different flavors or mix up your bundles. Want to try watermelon without having to buy 24 at once. Great product! Love the container so you could reseal and not waste. Tastes so good! ♥️”

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Posted 2 years ago

“Use a different Courier - fed ex is a terrible delivery system”

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Posted 2 years ago

“Sorry, not enough flavor.”

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Posted 2 years ago

“Totally enjoy the Just mint water. I also love that it is in a plant based carton.”

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Posted 2 years ago

“I’m not a water drinker, yet you’ve made me a fan. JUST is not like other bottled waters; it’s tasty and I love that it’s not packaged in plastic. Curious when you’re going to create more flavors. Lol”

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Posted 2 years ago

“I have been drinking just water for over a year and I started off with the plain water and then I ordered a case of lemon water and never looked back. I used to pay full price for my cases and I would never get them before my other case ran out so I started to subscribe so I can get a case every month.”

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Posted 2 years ago

“Received 100 waters. All was good with the exception of a box with loose waters (not upright and organized as the others). Three of those waters leaked all over the others and we could not use them and it was a hassle to clean up the mess. I would strongly suggest repacking so this does not occur again.”

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Posted 2 years ago

“I really love the way this water tastes however subscriptions are ALWAYS late. They never come on time however I get billed on time every month. It's frustrating. :(”

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Posted 2 years ago

“Love the packaging and clean taste. Would love if the infused waters were a little stronger in taste. Would also love to see a citrus flavored water.”

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Posted 2 years ago

“Please provide concise, one-page, printable receipts. I purchase JUST water (as do five of our other major (domestic) showrooms)for my Showroom and it's difficult to submit the receipts provided for our expense reports. We need payment method, date, and itemized list included in receipt. Fantastic service and price point. Thank you!”

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Posted 2 years ago

“I love Just water. It's easy to bring along everywhere I go and the flavors are subtle not overpowering. I'd love to see some more flavors in the future. Thank you”

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Posted 2 years ago

“While the water is my favorite, the delivery is very poor. I frequently receive damaged and leaking boxes. The boxes are clearly labeled with arrows pointing upwards. That never happens. Forget trying to reach customer service. I never receive a call back, and never in the many years I’ve had a subscription, do I ever reach a human being. The only communication is through email. In summary, great water, poor delivery and even poorer customer service.”

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Posted 2 years ago

“I love Just Water! The delivery turnaround though is somewhat unpredictable with delays or taking longer than the estimated days.”

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Posted 2 years ago

“I love the taste, the environmental focus, and your community outreach (Flint, MI). I would suggest you redesign your spout and top of the carton as I always have to rip out the spout to get the last few ozs of water from the carton (and at the cost, I want to get it all). Also, I ordered my last order directly from JUST. I have only opened one box so far, but one of the 33.3 oz cartons had leaked some in transport. No big deal, but thought you'd want to know. The only reason I give 4 out of 5 is the spout design. The only reason for 9 instead of 10 for the likelihood of recommendation is the high cost.”

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Posted 2 years ago

“JUST is my go to water beverage. Highly refreshing!”

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Posted 2 years ago

“I always look forward to my monthly shipments! I’m loving the bubbly water! And the packaging is on point!”

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Posted 2 years ago

“The flavors and carbonation is great. However, at least 2 of my lemon were flat as received which is disappointing given the price. Delivery was also very long.”

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Posted 2 years ago

JUST Water is rated 4.1 based on 950 reviews