KalkiFashion.com Reviews

Name: KalkiFashion.com
Address: 101 Prime Plaza, S V Road, Santacruz WestNext to Asha Parekh Hospital, Mumbai
Rating: 4.24

4.2 Rating 2,109 Reviews

87 %

of reviewers recommend KalkiFashion.com

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+91-7290052554

Email:

info@kalkifashion.com

Location:

101 Prime Plaza, S V Road, Santacruz WestNext to Asha Parekh Hospital
Mumbai
400054

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst worst worst service Late delivery for which they take no responsibility Pathetic sequence work Worst customer service Worst exchange and refund policy”

Helpful Report

Posted 5 months ago

“I ordered two daters I made mistake order wrong size same day never helped problem solved. Each time different agent comes finally they told me closed ticket I asked them I can order an other saree blouse please help me. No help at all when I told them about review they said 5% discount on my order and after two days they just sent me another email that I can get 5% on my next purchase you think I will order? They never kept their word”

Helpful Report

Posted 5 months ago

“recommend not to shop from this website. worse customer service I ever have to deal with, I place an order for events and after one week when the estimated delivery time has passed, I message them they told me the item is out of stock and never notify me. and never be able to resolve the issue in over a month and don't want to refund my money either. and the same item I purchase show availability on their website when I check, and I message them again to send me the item as it show they want to charge me extra for same item like it's my fault. they don't care about the problem. they just want to take your money.”

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Posted 5 months ago

“Awful Experience with KALKI FASHION I am extremely disappointed with my recent experience with Kalki Fashion. I ordered a kurta that I needed by August 1st (for the wedding and website also showed the same delivery date). After placing my order couple days later, I received a message from one of their team members saying there was a production issue and that I needed to choose something else. Despite my repeated attempts to get answers, I was completely ignored. To make matters worse, when I inquired in their business WhatsApp group, I was told that my order would ship within 30 days when I need it by August 1st? Should I get married after 30 days then? This kind of service is absolutely ridiculous. How can a company operate with such incompetence? Last time I ordered, they also failed to pay the customs fees, causing me even more hassle and extra charges. And now, despite their website still showing that the kurta is available and will arrive by August 1st, I'm stuck with no answers and no resolution in sight. I’ve provided two alternative options for them to ship instead, but given their track record, I have zero confidence that this will be handled properly. I demand immediate action, but based on my experiences so far, I’m not holding my breath. Avoid KALKI at all costs. Their service is a complete nightmare and not worth the headache. ZT”

KalkiFashion.com 1 star review on 25th July 2024

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Posted 5 months ago

“Brutal customer service. They only talk. to you or help you before you buy. After that you're in the dark. They are outright ignoring me after my shipment didn't arrive, it's a week past. I feel scammed.”

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Posted 6 months ago

“Worst company to buy from. you will end up paying more duty/gst if you order from them. Go to other companies who bears those cost on behalf of customers”

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Posted 6 months ago

“Unlucky-Usual-7139 • 1m ago Horrible ! Never order from them! There is absolutely no service after sell ! Return policy is pathetic and items never come with any alterations you asked for so there is no service and product quality is poor! Stay away ! Never throw your $$$ on them”

Helpful Report

Posted 6 months ago

“Horrible customer service. I ordered lehnga and saree in April and beacause of some reason I have to cancel my order few days later. They only refunded money for saree and I am still waiting to get refund for my lehnga. Every time when I contact customer service they will say within 24 hours we will resolve this but since last two months I just keep contacting Kalki still no money refunded. They are fraud.”

Helpful Report

Posted 7 months ago

“Terrible experience with this company that is still persisting. Purchased a ready-made organza saree after receiving assurances that the saree would be draped well after I expressed concerns about my draping skills. Product was received in Jan/Feb 2024 and the stitching was shoddy, terrible and not at all as shown in the picture. Refused to take ownership for their subpar product, instead insisting that I bear the return shipping cost or offering me a meagre refund amount to alter the product despite me expressing concerns that I do not know a tailor who can do the repair work. Protracted, ongoing communications with Kalki Fashion are fruitless with only one message - "we are escalating this and will get back to you soon"; 4 months after the fact! A complaint has been lodged with Consumer Protection agency but Kalki is apparently ignoring the agency's request for information. Will not recommend.”

Helpful Report

Posted 7 months ago

“Warning: Do Not Buy Here! They Are Frauds I am writing to share my unfortunate experience with this company. After completing my purchase, which included paying in full and being assured that shipping was free, I received a notification from customs requesting an additional payment of $112.32 for clearance of my saree and blouse. Upon contacting customer service, I was informed that I am responsible for the customs fees, contrary to the initial claim that shipping was free. This crucial information was not disclosed at the time of purchase, leading to unexpected and unwarranted expenses. Such practices are deceptive and unacceptable. I urge potential customers to reconsider their decision to purchase from this company. Fraud Fraud Fraud Fraud”

Helpful Report

Posted 7 months ago

“They are terrible with alterations, customer service and returns. I paid for alterations for two outfits they sent them with no alterations made!!! Also they made me a custom sari blouse with a tacky golden zipper going down the middle back! The men’s clothes were better, women’s outfits not so much”

Helpful Report

Posted 7 months ago

“Please avoid purchasing from this store. They are scammers! Ordered a dress with them, made full payment, never received the items. Now asking for refund! Not sure whether they will refund”

KalkiFashion.com 1 star review on 31st May 2024

Helpful Report

Posted 7 months ago

“I have placed an order and made the payment also, expected delivery date was May’2024. I have not received my order and status still shows as "processing." No one responds to my email and I get only automated WhatsApp messages. I hope someone will reach out to me from KALKI Fashions and do the refund”

Helpful Report

Posted 7 months ago

“This is the worse place to shop. I ordered my item on march 2nd. I contacted on April 16th about my order …they could not even find my order and then said they would expedite it ans would be delivered by April 27th. I got a message on 26th that they are running late and cannot deliver on time. I am still waiting for my order. At this point? I can only say that I have to report them to international trade authorities for unethical business practices.”

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Posted 8 months ago

“Very bad experience with Kalki, waiting from last one month for refund, had talk with customer care for 7 times, they said will take this on priority and we will escalate this.”

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Posted 8 months ago

“This is fake…..don’t waste or money”

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Posted 8 months ago

“SCAMMERS KEEP AWAY!!”

Helpful Report

Posted 9 months ago

“Worst experience from kalki fashion online shopping from Mumbai store. I have ordered my Lehenga on 3rd March with was already paid, so that according to their policy i can get it on time but on 13th April without any prior email they have informed me that product is unavailable. So we are unavailable to deliver it. This behaviour is totally unprofessional and unapologetical, and i am never ever going to buy anything from kalki fashion and even i will tell my family and friends not to purchase anything from their website.”

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Posted 9 months ago

“I ordered 2 items after seeing an advert. I was taken in by the variety of outfits. I received 1 item over a week late, the item is terrible quality and the other item has not arrived. I was charged for both. I have tried contacting the UK number, emailing them, WhatsApp messaging, the online chat - I even contacted them on insta, then tried to leave a comment under one of their posts asking for help (which they reported and removed). I have not had a single response. STAY AWAY from this company they're a complete scam!”

Helpful Report

Posted 9 months ago

“I placed and order and in error checked the wrong size. Immediately I tried to correct through chat and email. Everyday I sent messages through both channels with no response on email at all. Chat I got one question the dummy asked for order number which was I chat already and again no response for days. I cannot correct or cancel order! Now order is being shipped due to your lack of responsiveness. The worse e-commerce shopping experience. If you do not plan to support digital market why offer it?”

Helpful Report

Posted 9 months ago

KalkiFashion.com is rated 4.2 based on 2,109 reviews