KalkiFashion.com Reviews

Name: KalkiFashion.com
Address: 101 Prime Plaza, S V Road, Santacruz WestNext to Asha Parekh Hospital, Mumbai
Rating: 4.25

4.3 Rating 2,101 Reviews

87 %

of reviewers recommend KalkiFashion.com

Company Reviews

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Phone:

+91-7290052554

Email:

info@kalkifashion.com

Location:

101 Prime Plaza, S V Road, Santacruz WestNext to Asha Parekh Hospital
Mumbai
400054

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KalkiFashion.com 1 star review on 24th October 2024

Anonymous

KalkiFashion.com 1 star review on 13th August 2024

Manisha Hunter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible customer service. I ordered lehnga and saree in April and beacause of some reason I have to cancel my order few days later. They only refunded money for saree and I am still waiting to get refund for my lehnga. Every time when I contact customer service they will say within 24 hours we will resolve this but since last two months I just keep contacting Kalki still no money refunded. They are fraud.”

Helpful Report

Posted 4 months ago

“Terrible experience with this company that is still persisting. Purchased a ready-made organza saree after receiving assurances that the saree would be draped well after I expressed concerns about my draping skills. Product was received in Jan/Feb 2024 and the stitching was shoddy, terrible and not at all as shown in the picture. Refused to take ownership for their subpar product, instead insisting that I bear the return shipping cost or offering me a meagre refund amount to alter the product despite me expressing concerns that I do not know a tailor who can do the repair work. Protracted, ongoing communications with Kalki Fashion are fruitless with only one message - "we are escalating this and will get back to you soon"; 4 months after the fact! A complaint has been lodged with Consumer Protection agency but Kalki is apparently ignoring the agency's request for information. Will not recommend.”

Helpful Report

Posted 4 months ago

“Warning: Do Not Buy Here! They Are Frauds I am writing to share my unfortunate experience with this company. After completing my purchase, which included paying in full and being assured that shipping was free, I received a notification from customs requesting an additional payment of $112.32 for clearance of my saree and blouse. Upon contacting customer service, I was informed that I am responsible for the customs fees, contrary to the initial claim that shipping was free. This crucial information was not disclosed at the time of purchase, leading to unexpected and unwarranted expenses. Such practices are deceptive and unacceptable. I urge potential customers to reconsider their decision to purchase from this company. Fraud Fraud Fraud Fraud”

Helpful Report

Posted 5 months ago

“They are terrible with alterations, customer service and returns. I paid for alterations for two outfits they sent them with no alterations made!!! Also they made me a custom sari blouse with a tacky golden zipper going down the middle back! The men’s clothes were better, women’s outfits not so much”

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Posted 5 months ago

“Please avoid purchasing from this store. They are scammers! Ordered a dress with them, made full payment, never received the items. Now asking for refund! Not sure whether they will refund”

KalkiFashion.com 1 star review on 31st May 2024

Helpful Report

Posted 5 months ago

“I have placed an order and made the payment also, expected delivery date was May’2024. I have not received my order and status still shows as "processing." No one responds to my email and I get only automated WhatsApp messages. I hope someone will reach out to me from KALKI Fashions and do the refund”

Helpful Report

Posted 5 months ago

“This is the worse place to shop. I ordered my item on march 2nd. I contacted on April 16th about my order …they could not even find my order and then said they would expedite it ans would be delivered by April 27th. I got a message on 26th that they are running late and cannot deliver on time. I am still waiting for my order. At this point? I can only say that I have to report them to international trade authorities for unethical business practices.”

Helpful Report

Posted 6 months ago

“Very bad experience with Kalki, waiting from last one month for refund, had talk with customer care for 7 times, they said will take this on priority and we will escalate this.”

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Posted 6 months ago

“This is fake…..don’t waste or money”

Helpful Report

Posted 6 months ago

“SCAMMERS KEEP AWAY!!”

Helpful Report

Posted 7 months ago

“Worst experience from kalki fashion online shopping from Mumbai store. I have ordered my Lehenga on 3rd March with was already paid, so that according to their policy i can get it on time but on 13th April without any prior email they have informed me that product is unavailable. So we are unavailable to deliver it. This behaviour is totally unprofessional and unapologetical, and i am never ever going to buy anything from kalki fashion and even i will tell my family and friends not to purchase anything from their website.”

Helpful Report

Posted 7 months ago

“I ordered 2 items after seeing an advert. I was taken in by the variety of outfits. I received 1 item over a week late, the item is terrible quality and the other item has not arrived. I was charged for both. I have tried contacting the UK number, emailing them, WhatsApp messaging, the online chat - I even contacted them on insta, then tried to leave a comment under one of their posts asking for help (which they reported and removed). I have not had a single response. STAY AWAY from this company they're a complete scam!”

Helpful Report

Posted 7 months ago

“I placed and order and in error checked the wrong size. Immediately I tried to correct through chat and email. Everyday I sent messages through both channels with no response on email at all. Chat I got one question the dummy asked for order number which was I chat already and again no response for days. I cannot correct or cancel order! Now order is being shipped due to your lack of responsiveness. The worse e-commerce shopping experience. If you do not plan to support digital market why offer it?”

Helpful Report

Posted 7 months ago

“WORST customer service for online orders. My order is already 2 weeks late than expected date of delivery, even after having over 2 months to make a simple lehenga. They don't pick calls, don't give updates, don't respond, I'm unable to cancel my order, I'm completely stuck on a prepaid order and I don't know how to get my money back. Purvesh (sales assistant from Kalki) has been dodging my calls and messages for days now. Do NOT waste your money and precious time in ordering from them online”

Helpful Report

Posted 7 months ago

“Awful customer service. Ordered something more than 2 months ago which was supposed to arrive yesterday. Have sent multiple messages to follow up when it will be shipped with no reply. Will never order again. If you are ordering to the US, do not use this website. The US customer service number on the website doesn’t connect to any number.”

Helpful Report

Posted 7 months ago

“Online order20000033489 product size mismatched recieved and when return the product, Kalki Fashion org is not refunding saying that returned delivery missing item.”

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Posted 7 months ago

“Paid and ordered in Jan 2024 and never received the product. It was impossible to reach any one to rectify. Tried emailing, calling (the US number was always busy, and chatting. They responded to email several times with what appeared to be a form letter asking for the order number. We provided all the numbers we had and still kept getting the same response asking for the order number. Horrible customer service.”

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Posted 8 months ago

“Worst purchase of my life. This website doesn't know anything about sizing. The quality is so bad. The customer service is a joke. It's a scam. I spent 36,000 on a dress I can't even wear.”

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Posted 8 months ago

“The customer service when doing returns is awful!! I’ve been trying to get a return started for a product that hasn’t shipped for two hours! The projected date of arrival on the website was wrong by more than two months. The outfit would not arrive on time. I asked for a return through email, and chat. It’s been two hours of chatting and I still do not have a full refund confirmed.”

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Posted 8 months ago

“DO NOT BUY ANYTHING FROM THEM! If there is any chance that you might.. MIGHT need to return an item then do no buy anything from them. They will accept the returned item but will NEVER give your credit back. Their customer team only responds to you until you send the items back to them but once that is completed.. you will NOT see you money back.”

Helpful Report

Posted 8 months ago

KalkiFashion.com is rated 4.3 based on 2,101 reviews