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Kingdom Appliances Reviews

4.8 Rating 1,316 Reviews
96 %
of reviewers recommend Kingdom Appliances
4.8
Based on 1,316 reviews
Shipping & Delivery
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Kingdom Appliances Reviews

About Kingdom Appliances:

Kingdom Appliances have been successfully trading since 1991 and have proudly established themselves as one of the UK's leading suppliers of discounted and 'Graded' kitchen appliances. They specialise in the Electrolux group of brands which include AEG, Electrolux and Zanussi.

Visit Website

Phone:

01217080865

Email:

Sales@kingdomappliances.co.uk

Location:

Kingdom Appliances, 109 Amington Road, Yardley
Birmingham
B25 8EP

Write Your review

I contacted the company by email and they were quick to respond with helpful information. They assisted with arranging delivery to suit us. They have regular updates on ETA for delivery. Product as described. Super service overall!
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Posted 10 years ago
Question regarding graded tabletop dishwasher was answered in a timely manner. Confirmation email received once payment cleared. Communication regarding delivery consisted of two phone calls from Kingdom, one to confirm a date, and day before delivery to remind and estimate time, on the day of delivery a text to confirm time. Couldn't be more pleased. Thank you for a stress free purchase.
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Posted 10 years ago
I am very pleased with my Kingdom Appliances experience. They were quick to acknowledge and fulfil my order, quick to deliver and at a time when convenient to me. They were good at communication, keeping me informed at all times and the driver was obliging and courteous. The item iIordered was as described and it works well. Overall I rate this firm highly and would use them again
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Posted 10 years ago
What a find! Great choice, service and products. Well done Kingdom I shall be back soon. Definitely 5 stars from me.
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Posted 10 years ago
I have bought appliances from Kingdom previously and had no hesitation in purchasing from you again. I purchased online but used the phone regarding a late change of delivery adddress. The website is easy to use. Your contact staff are extremely helpful and efficient. They seem to have 'the glass is half full attitude' which is invaluable. Delivery arrangements are spot on with up dates and reminders. The driver was very accommodating, polite and friendly. He checked that appliances were in the condition stated and removed packing carefully so that It could be replaced when I needed to transport it to a rental property I was refurbishing. Excellent service, I hope all concerned get a pat on the back. Thanks everyone. Joy
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Posted 10 years ago
Very happy,,,,,,the cooker we brought is lovely,,,,thank you .
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Posted 10 years ago
Nothing was too much trouble. Due to commitments I had to change the supply delivery address on 3 occasions. They kept me informed and delivered exactly when they said.
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Posted 10 years ago
5 star all the way, kept in touch throughout the whole process, the item was described with a small scratch (that small you could hardly see it) would I use Kingdom again, yes without question.
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Posted 10 years ago
Best price I could find and delivery service was fast and flexible, would highly recommend
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Posted 10 years ago
Very pleased with the service. I ordered the fridge over the weekend. I got a confirmation saying that they would be in touch. Then they contacted me on Tuesday by email saying that they would deliver on the Thursday, but they would ring me on Wednesday afternoon to confirm the time slot, which they did. The time slot was one hour and they delivered within the time slot! Fantastic. The delivery driver was also polite and helpful. Just one note, be aware that they are only insured for delivery to your front door, not past that! So if you want help to get a delivery in to your house, any mishap is then down to you.
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Posted 10 years ago
Very prompt service...very happy with product ticks all the boxes
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Posted 10 years ago
Excellent service, delivered promptly. Would not hesitate to use Kingdom Appliances again. Many thanks, keep up the good work.
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Posted 10 years ago
i orderd a Brand new Zanussi dryer, which turned out to be graded. Kingdom reckoned they were going to give me a discount, which never materialised. Crap service.
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Posted 10 years ago
Very pleased with AEG freezer, delivery time excellent, but why was it only delivered by one man, he had trouble getting the huge freezer in the house, if we hadn't managed to get the other freezer to the pathway outside the house he could not have taken it, even though we paid for it to be taken. In the end the huge freezer was left in the middle of my kitchen for two days as I had no-one to take it down two steps to my utility room. Not very good service at all, had to wait to get people in to help me, even though I paid for this to be delivered. Other than that I am pleased with the freezer but you should ask people before hand if it needs to go down steps, he didn't even have it on a barrow.
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Posted 10 years ago
Really Helpful Staff. Item was excellently described
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Posted 10 years ago
Great. Flexible and helpful.
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Posted 10 years ago
The AEG Fridge arrived very promptly. However, despite having carefully measured up beforehand, it wouldn't fit the gap in the units. This was due to an additional "surround" [not mentioned in the technical specs] which projected far enough out from the main body of the fridge, to render it too wide to fit the usual sized gap. It was taken back by delivery van. A very prompt refund was made to my account which impressed me. [I had expected to wait for it] . So although disappointed with fridge, I was very happy with the service of this company. But then neither of us had anticipated this "hidden increased size issue" with this product. [Shame! I was looking fwd to using it]
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Posted 10 years ago
Product as descried - Delivery on time - We would use Kingdom Appliances again - 10 out of 10 - Thank you
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Posted 10 years ago
Very good product, but also important - excellent delivery options and efficient delivery.
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Posted 10 years ago
I recently purchased a Zanussi washer/dryer from this company. I am absolutely delighted with the service from this company. I had difficulty with the online ordering. I can't remember the name of the person who helped me, but he was amazing. If it wasn't for him I'm sure I wouldn't have this particular model. I had looked everywhere for it and not one of the high street stores had it. It arrived exactly when they said and the guy was really pleasant and very helpful. I will always recommend this company and will look out for other products on their website. A big thank you very much. It was a pleasant experience throughout.
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Posted 10 years ago
Kingdom Appliances is rated 4.8 based on 1,316 reviews