Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.11

4.1 Rating 1,647 Reviews

75 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

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Kings Road Merch 5 star review on 5th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy with anything I buy from them.”

Helpful Report

Posted 5 years ago

“This jacket is top quality. I’m going to buy another one as a gift for my dad. My dad was born after the holocaust—which did happen.”

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Posted 5 years ago

Thanks for ordering, we appreciate it!

Posted 5 years ago

“No problems with the payment, and package was arrived before expected by about 2 days. The order tracking needs to be fixed though.”

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Posted 5 years ago

“I'm still waiting for my order 1092930 since november 29. Regards Benoit”

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Posted 5 years ago

“Order turn around was disappointing, but the product was good. I ordered on December 10 and paid $40+ for overnight shipping. My order didn't ship until December 17, but it did arrive on the 18th, so that does qualify as overnight. I rushed the shipping because I needed the product quickly, but paying for rushed shipping didn't pay for faster processing, which was a bummer.”

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Posted 5 years ago

“My order arrived as described and intact.”

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Posted 5 years ago

“I’ve got nothing but good shirts from you guys. I’m a little on the husky side and the XL fits me perfect without worrying what I look like. Also, the paint on my shirts have aged really well and still stand out. 10/10 will buy again.”

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Posted 5 years ago

“It was a very smooth transaction, and fast shipping. The products I purchased are high quality and worth every penny I paid. I would surely do business with them again, especially if I need more Social Distortion Merch. Thanks!”

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Posted 5 years ago

Great to hear! Thanks so much for ordering and leaving us the feedback. We appreciate the business! Cheers!

Posted 5 years ago

“I never got a single message about my order after the confirmation email. I contacted King's Road Merch about this, but that didn't change anything. They also completely ignored it when I brought up how I felt ripped off by their over-priced shipping charges. My order took forever to ship, which is unacceptable given the fact that the amount I paid for shipping was almost half as much as the item itself costs. It gets 2 stars only because the product itself, a coffee mug, was very nice.”

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Posted 5 years ago

“Came in a timely matter and came in good shape”

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Posted 5 years ago

Glad to hear it. Thanks for ordering and for the feedback!

Posted 5 years ago

“1st, the tube caps weren't taped. The cap was pushed in against the corner of the print. 2nd, the print wasn't rolled with kraft paper. Print has damaged corners, a distinct bend, and edge wear. Terrible and lazy job of packaging a high value print.”

Helpful Report

Posted 5 years ago

“Awful packaging, the poster arrived completely damaged. They said to expect a replacement, but nothing ever came... Won't be ordering again from here EVER.”

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Posted 5 years ago

“I've said it before, but Kings Road Merch will never see another penny from me. Not through their website, anyway. I hesitantly gave them another chance because I didn't know that I could (pre)order the Tribulation DVD from Century Media, and half-suspected that maybe most of the problems with preorders were exclusive to WolfWear. Big mistake! I ended up waiting weeks AFTER it was released to receive my copy, tried to email them to cancel my order and received no response. It ultimately took me contacting them on Facebook for them to ship my order, and each exchange took place hours apart from the last. Once it finally shipped, the delivery ended up being delayed twice. While that wasn't directly their fault, it probably wouldn't have happened if they just shipped it when it was SUPPOSED to be shipped. Tribulation and Watain are two of my favorite bands, but they really need to get a better distributor. One that doesn't send merch of downsized and piss-poor quality that's totally different from what's advertised. That doesn't send you the wrong shirt purely out of spite for criticizing your previous incompetence (assuming they even read my criticism to begin with). That actually takes the time to respond to emails and phone calls and doesn't take hours to respond to you on Facebook (the fact they actually did respond at all for once is the reason why I gave two stars, but only because 1 1/2 stars isn't an option). Really a shame. They actually did pretty good when I first ordered from them when they first bought out WolfWear, even gave me a discount coupon to make up for a mistake in my order. In short, I've been way more forgiving of KRM than they deserve. Never again.”

Helpful Report

Posted 5 years ago

“Loved the merch options and delivery was quick!”

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Posted 5 years ago

Glad to hear it. Thanks for ordering!

Posted 5 years ago

“Ordered a limited social distortion 40th anniv poster. Tube was damaged when it arrived and the ends had not been secured with tape. Poster was irreparably damaged inside the tube which wasn’t thick enough to survive international shipping. Sent a support ticket when the package arrived but not had any response. Very disappointed with what I had previously regarded as an excellent company to deal with.”

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Posted 5 years ago

“Shipping took a little longer than I expected and when it was finally shipped, there was no tracking number. Once we received the item, it was the wrong size. I ordered a 2XL and received a Large. It was a gift for my husband who can't wear a Large. Now we have to ship it back and wait even longer to, hopefully, get the right size.”

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Posted 5 years ago

“Heads up! It took 18 days to receive my 1 beanie and pair of socks, and that's with me paying for shipping! I realize it's the holidays but they really should step it up.”

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Posted 5 years ago

“Shirt was as I ordered and arrived on time. Thanks I will order from you again”

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Posted 5 years ago

Glad to hear it! Thanks for ordering. Cheers!

Posted 5 years ago

“I have been trying to stay in touch with the company and no one will reach me. They delivered and order to me and I received the wrong product. I was told I’d be overnighted the correct item for Christmas bc it was a gift and it was sent to the wrong address!!! I still haven’t received the correct product and I am furious! I’ll never be ordering from this company again,”

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Posted 5 years ago

“great unboxing would recomend it. very metal! and quick! No problems”

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Posted 5 years ago

We've very happy that you're satisfied. Thanks for the feedback. Cheers!

Posted 5 years ago

Kings Road Merch is rated 4.1 based on 1,647 reviews