Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,588 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

Write Your review

Tell us how Knots.ph made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Knots.ph 5 star review on 13th December 2024

Pam Bunye

Knots.ph 5 star review on 2nd December 2024

Cara Bernardo

Knots.ph 5 star review on 30th November 2024

Anonymous

Knots.ph 5 star review on 22nd November 2024

Anonymous

Knots.ph 5 star review on 4th November 2024

Henry Aguilar

326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful fresh flowers. Delivered on the right day and time. Thank you”

Helpful Report

Posted 1 year ago

“I placed an order last week (Feb 8) and requested it to be delivered on Valentine's day. The name and date on their add-on are wrong. Fortunately, the message inside has the right name.”

Helpful Report

Posted 1 year ago

Hi Adam, Thank you for your feedback. We do apologize for the lapse in service. Our CS team will contact you asap with regard to this. Thank you and have a great day ahead.

Posted 1 year ago

“My second time to purchase from Knots and gladly I found the shop that'd help me make my loved ones happy. Top tier customer service. Flowers are fresh, meticulously arranged and delivered right on time.”

Helpful Report

Posted 1 year ago

“It's not my 1st time buying flowers from Knots PH because their flowers are guaranteed fresh. On top of this, they have great customer service. 1. They are very responsive through Viber 2. They were able to follow the special instructions we requested for the bouquet we ordered for our mom 3. I was given a bouquet bought from their store, but it had 1 damaged flower stem. Their staff did not ignore my messages and to compensate, they even sent me a beautiful complementary bouquet. Thank you Knots PH! It was very much appreciated. I would love to order from you again! :)”

Helpful Report

Posted 1 year ago

“Everything was very good, delivery was a bit late, but it's understandable especially on Valentine's Day.”

Helpful Report

Posted 1 year ago

“When ordering flowers for special occasions such as Valentine's Day, customers should anticipate possible delays on the part of the courier service. Their customer service is poor since they do not give updates if the order is not delivered during the expected time unless you message them first. I already expected that there'll be delay but to think that my order was received 2 hours (9pm) after the expected time (1pm to 7pm) is kinda sad and disappointing. On regular days, it seems that there's no delay on the delivery. I am hoping that orders are properly prioritized since I placed mine a week before the delivery day and I was expecting that this was properly accounted.”

Helpful Report

Posted 1 year ago

“Very Professional in handling case. Nag review ako last time ng very poor service kasi maling time and date nila pinadala yung order, for valentine's day sana kaso pinadala nila feb 11. Sila na mismo nag reach out sa akin tumawag sila and nag offer ng compensation kasi nga na disappoint ako sa nangyari ako yung nasurprise hndi yung GF ko so ayun na appreciate ko yung effort nila mag reach out.”

Knots.ph 5 star review on 14th February 2023

Helpful Report

Posted 1 year ago

“The bouquet itself is worth the price, and was beautfiully arranged.”

Helpful Report

Posted 1 year ago

“Very bad choice of delivery personel. The delivery guy fumed at my girlfriend for the surprise flower delivery I ordered for an additional 50 pesos even though the store already told me that there will be no additional cost. Very traumatizing smh.”

Helpful Report

Posted 1 year ago

“My wife was delighted by the quality and presentation of her flowers and confectionery. We will definitely be ordering through Knots.ph again.”

Helpful Report

Posted 1 year ago

“A bit disappointed this time because the typo was not corrected, the tiny flowers I requested to be added was not added, and the receipt was in the bag. :( But the actual tulips were very pretty. I just wish it was cut longer. I would still order, ill just not rely on the customer service so much for add-ons.”

Helpful Report

Posted 1 year ago

“Prompt and very pretty flowers! I Love!”

Helpful Report

Posted 1 year ago

“Very good, nice flowers.”

Helpful Report

Posted 1 year ago

“The bouquet of flowers was so small and I didn't expect it to be like that. It didn't have the wow factor. :( Maybe you can add dimensions in the description and also a photo of a person holding it for scale.”

Helpful Report

Posted 1 year ago

Hi Ivorie, Thank you for your feedback, this is highly appreciated. We added the dimensions of the bouquet in the website description though :( But we will take note to add more photos so our customers can see the real size of the flower bouquet/arrangement. Have a great day and stay safe.

Posted 1 year ago

“excellence,elegance and efficiency. these are the words i can describe knots.ph. the prices are also reasonable.”

Helpful Report

Posted 1 year ago

“Flowers arrived early 10am Well packaged, flowers are nice same as the photo Pleased with the aesthetic! Thank you!!”

Helpful Report

Posted 1 year ago

“3.8 some of the daisies had black maybe it was decayed a bit but overall good product but wish na it came in a box instead para mas secure lalo na motor nagdedeliver and naeexpose sa dumi like the smoke. And also wished na the sellers put extra wrappers ng flower (yung linagay sa tulip mismo) kasi there was only 1 out of 3 and i thought lahat malalagyan. Aside from all tjat i love the product and will probably buy again. Affordable and good quality product”

Helpful Report

Posted 1 year ago

“Class A Service!!!”

Helpful Report

Posted 1 year ago

“Sobrang nakaka disappoint tong shop na to nag order ako last Feb 9 and nag pay thru Bdo and nagreply sa email kasi sabi sa instructions send proof or payment. For Feb 14 sana then Feb 11 12am naka receive ako ng cancelled order so nag chat ako sa FB nila, ginawan ako ng bagong order number.. then nagising ako may tumatawag na lalamove ayun dineliver na!!! For Feb 14 sana yun!!! Sinira nyo yung surprise!! Napaka tanga nyo nagpa order form pa kayo kung kayo ding gagawa ng decision.”

Helpful Report

Posted 1 year ago

Hi CK, Thank you for your honest feedback. As per checking on what happened with your order, our system auto-canceled the order since we didn't receive any screenshot of the payment made, hence when you sent us a message yesterday only with the payment that's when our CS team recreated your order for today's delivery. We don't want our customers to be unhappy or dissatisfied with our service, apologies for this. Our CS Supervisor will call you with regards to this so we would know the next step and we hope you can give us a chance to make things right. Thank you and have a great day ahead. - Kathrina

Posted 1 year ago

“Order delivered on time and just as I wanted! Great job!”

Helpful Report

Posted 1 year ago

Knots.ph is rated 4.8 based on 1,588 reviews