“Wow. Just wow. Hands down the best underwear I’ve ever had. Just a shame it took me so long to decide to try you. The material is an absolute dream, the fit is super comfortable and flattering and the designs too rate. Binned the majority of my other undies to make way for my Knotty hauls!”
“I ordered from the buy 1 get 2 free and only got 1 when I queried I was told I had ordered wrong ? To receive my 2 free I would have to order again and purchase another - not acceptable then I was told well you’ll have to pay for postage - again why should I pay more when you didn’t honour agreement - nothing since very very poor service x”
“Bought for my daughter as part of her Christmas present and get a really good offer 3 for the price 2
Daughter was soo happy with her present
Only downfall was the delivery as quite await
But overall I was very happy”
“Pretty good boxers, super soft, very accurate size, they make me feel naked like I am not wearing them it is an adjustment :)
This was my first order & got them on the crazy deal which I am glad I did. I did try a bra crop top which is comfortable, no support at all but nice to sleep in.”
“I have managed to replace all my underwear with knotty x when I got the correct size they fit like a dream . The fact that each time I tried to add to my collection the style and size are Never in stock !! I’m coming to the conclusion that every body wears the same size and style as me ???”
“Knotty is a con. Yes, their pants ,(if any turn up), are very comfortable, but when they run an offer it is a trap! Beware! I paid for 6 pairs of pants in a 'special offer' but only received 2 and was told afterwards I needed to buy more pairs to qualify. There was no mention of this in the offer. On top of all that, they don't carry everything in the larger sizes, meaning our choice is very limited, and they might advertise matching tops but NONE are available in any size! Knotty is a SCAM!”
“Absolutely amazing boxers 😍👌 so comfortable and does exactly what they say. So happy with these so much so I've placed two orders and got a weeks worth of boxers, I not look back 😃 thank you”
“I received my five pairs of boxer undies and I LOVE them! They took a month to arrive from US to UK but totally worth it! They are GREAT quality, super fit and comfortable and the designs are SO fun! I'll never wear anything else!”
“Bralettes and boxer briefs are great! So comfy and soft and fit well!
I've found the other underwear items to be ill fitting. Especially the bras.
Customer service are amazing! Though you can't return items they offered a gift voucher and also replaced wrong items that were sent (sent boxers instead of bra, these things happen)”
“Quality and fit are very poor, customer service has been appalling. Complete lack of communication and they don’t honour the money back guarantees. Overall, not a company or product I will ever recommend.”
“Poor quality items, sizing all over the place, and poor customer service. Avoid!! I ordered 5 pairs of underwear, all size small. Two fit perfectly, two were way too small (comparing the waistbands showed they were just totally different sizes) and one item was never delivered at all. Knotty offered to let me re-order the faulty items, but the original designs were all out of stock, and I was expected to pay again for postage. I requested a refund for the faulty and missing items only and have been ignored - I am owed £27 for the two faulty and one missing item at present and Knotty are no longer replying to my emails.”
“I have finally recieved my item so I decided to re-do my review. I think the postal carriers in my area finally figured out the issue as I recieved my package yesterday (Friday 22nd Nov) after waiting more than the 10 working day timefeame told to me by the help team.
I will be ordering more things from Knotty in the future as I really appreciated the help from the team and I also appreciated the non descript packaging.”
“The items took quite a long time to arrive and the quality and sizing was very varied. Some of the knicker styles are just useless at they fall down all the time,they have no elasticity to hold them up. It's a shame as I was looking forward to my new pants.”
“Unfortunately, the items I received were damaged. I was very disappointed with the overall quality of the material and the construction. When I reached out to ask for a refund, I was informed that replacement items would be sent to me with no option of a refund. These were further items I did not wish to receive due to being so disappointed with the quality of the garments. After requesting a refund for a second time, my email went without a response. I have now raised a dispute with my bank.”
