Knotty Tie Co. Reviews

Name: Knotty Tie Co.
Address: 926 W 10th Avenue, ,, 926 W 10th Avenue, ,, Denver
Rating: 4.69

4.7 Rating 2,272 Reviews

93 %

of reviewers recommend Knotty Tie Co.

4.7

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Knotty Tie Co.:

As a social enterprise since our start, we're passionate about creating meaningful employment opportunities for skilled resettled refugees. Their professional skills, combined with our advanced printing and production technology, results in the highest quality products possible in an environmentally responsible way.

Visit Website

Phone:

(303) 954-9470

Email:

team@knottytie.com

Location:

926 W 10th Avenue, ,,
926 W 10th Avenue, ,
Denver
80204

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Knotty Tie Co. 5 star review on 8th November 2024

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received exactly what I ordered in a timely manner. Very happy with this service”

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Posted 1 year ago

“great tie the color match chart is highly recommended, i ordered a beautiful custom tie for each groomsman and because of the chart i ordered ahead of time i was able to match it to their suits perfectly! 10/10”

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Posted 1 year ago

“Knotty Tie Co. was so accommodating, professional and quick! Their team truly customized our neckties and scarves and came up with great ideas for our preferences! Everyone on their team was truly a pleasure to work with and consistently responsive. I also really appreciate how nicely designed their order platform is and easy to use. Being able to order swatches is such a plus! And how refreshing that they are also a good value, environmentally responsible and making a positive social impact with their employment opportunities! A special thank you to Jaymie for being so great to work with every step of the way!”

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Posted 1 year ago

“So far things are going very well. Jaymie has been a pleasure to work with and your site is easy to use, very informative and leaves my team feeling good about the project.”

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Posted 1 year ago

“The tie was perfect! Colors spot on. I would definitely order from Knotty Tie in the future.”

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Posted 1 year ago

“Nice website workflow, like the detailed approach.”

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Posted 1 year ago

“Just as I ordered.. I’m wedding ready…”

Knotty Tie Co. 5 star review on 8th July 2023

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Posted 1 year ago

“I had a situation with my order where the color wasn’t correct. They worked with me to correct the issue in a timely manor!”

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Posted 1 year ago

“The dusty mauve tie & custom pocket square is spot on for our son’s wedding. However there is a smell that I can’t get out of either. It’s quite pungent. Not sure if it’s the dye or the ink they pressed the custom pocket squares with. Even washed them. Smell is still there.”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for reaching out about this issue. Our neckties have an interior wool interlining that can smell musty if wet, but the fabric and dyes we use are non-toxic and would not give off a smell. While we are glad you are happy with the designs, we are sorry this impacted your order, and will reach out to you directly via email with resolutions. Thanks, The Knotty Tie Team

Posted 1 year ago

“Very pleased with quality and customer service”

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Posted 1 year ago

“Love the quality of the fabric, colors are exactly like it looked in the picture”

Knotty Tie Co. 5 star review on 3rd July 2023

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Posted 1 year ago

“Wooooow!!! Ties came out to be as I expected but better!!! Thank You Knotty Tie Co.”

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Posted 1 year ago

“I love my bowtie! I never thought I would be able to customize the colors so much until I found your company. It’s perfect!”

Knotty Tie Co. 5 star review on 1st July 2023

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Posted 1 year ago

“The product arrived in a timely fashion. The ordering process was relatively simple although the search function was a little difficult to navigate for preset designs. I understand that the shipping costs have nothing to do with you but $120 to ship half a pound of material is ridiculous... The fact that there is no other option is absurd as it would have been undoubtedly cheaper through regular mail. Even to Canada. A team member did provide me with a $10 off code so that was greatly appreciated. As for the products themselves: The bowtie is splendid. The silky, smooth and bright finish is fantastic. The length as per the sizing chart was perfect. Big fan! The suspenders, however, were disappointing in almost every way. The material is gritty and coarse and the finish is flat. I would have hoped that they would have had the same shimmer and feel as the bowtie material. The adjustable clips are frail and skimpy. Not only do they look cheap, they also do not provide much support when tightened. The fact that the suspenders are fished through the front clamp loops loosely and not fixed adds even less firmness to their adjustment and allow them to move out of place much more easily. The sizing chart really let me down on these as well. I am 5'11" and I have a bit of a gut so I went with the 5'7"-6'4" sizing as opposed to the 5'2"-5'9" range. The suspenders I received do not adjust to length unless the clips are on my shoulders... Otherwise there is about 5" of slack. I ordered these for my wedding on July 15th and now I will have to cut and alter these in hopes of making them work. I was very excited to try these and sport them for my big day. Even if I wanted to order another size smaller, it is probably to late to receive them in time. Not to mention another $120 in delivery fees is not a bullet I wish to bite. With the exchange rate from US to Can and the shipping, I paid nearly $300 for a great product and a poor one. I do wish I could have shared a more positive experience with you and your team. Respectfully, Joshua Rumbolt”

Helpful Report

Posted 1 year ago

Thanks for your thorough review, Joshua. We really do appreciate your feedback and are sorry to hear it was a mixed experience overall. We understand that shipping to Canada can be expensive, between the brokerage fees (included in our shipping cost) and any other tariffs and fees that may arise during shipment (determined by your local governance). Unfortunately, these are not something we can predict and are sorry to hear they were exorbitant in your case. We will be reaching out to you via email to discuss this all further and see what we can do to help. Thank you, The Knotty Tie Team

Posted 1 year ago

“Not only is the quality great, but the customer service is outstanding!!”

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Posted 1 year ago

“Amazing tie! Could not have been more pleased! Highly recommend ordering the (free) color match chart before ordering. That way you'll know the exact colors (rather than relying on the colors on the website) so you can plan which colors to order for your tie. I ordered the Inflorescence Necktie and it was PERFECT...exactly what I thought it would be! Great quality, and the extra long length was spot-on. DO NOT HESITATE!! Just do it... I'll never order a tie anywhere else (seriously!). I'm 6'6" and find that there aren't a lot of great ties out there in an extra long length. Knotty Tie will be my go-to source for ties from now on. Seriously... don't hesitate. Order the color chart in advance, and you're good to go to design which colors you want for a given tie. Knotty Tie... you are the BEST!!!”

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Posted 1 year ago

“We ordered a custom tie for our daughter's wedding. The color match chart helped immensely! We needed to use expedited shipping. We were very pleased with the colors, quality and timely delivery. The FOB looked stylish.”

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Posted 1 year ago

“Not crazy about the standard size - too skinny. Be very careful when ordering regarding the desired size - it’s easy to miss on ordering site. And order PLENTY of time to receive your order. More than the suggested 3 weeks if possible. Other than that I love the product!”

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Posted 1 year ago

Hi Raymond, Thanks for sharing your feedback and helpful advise. Our Knotty width is our most popular at 2.75" at the widest point, but it may not be the right width for everyone. It sounds like this was your experience and we are sorry to hear it. We do offer a wider Classic 3.5" width and will be emailing you to discuss ways we can help. Thank you, The Knotty Tie Team

Posted 1 year ago

“I cannot recommend this company enough. I ordered six ties for my wedding, and when they arrived, I was absolutely blown away by the quality and design. I will absolutely be using them again in the future.”

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Posted 1 year ago

“Knotty Tie helped us create exactly what we wanted for the groomsmen in our daughter’s wedding. She was delighted to have the color swatch to refer to while selecting and creating styles too. So thoughtful!”

Knotty Tie Co. 5 star review on 23rd June 2023

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Posted 1 year ago

Knotty Tie Co. is rated 4.7 based on 2,272 reviews