Knotty Tie Co. Reviews

Name: Knotty Tie Co.
Address: 926 W 10th Avenue, Denver, Denver
Rating: 4.69

4.7 Rating 2,290 Reviews

93 %

of reviewers recommend Knotty Tie Co.

4.7

Based on 2,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Knotty Tie Co.:

As a social enterprise since our start, we're passionate about creating meaningful employment opportunities for skilled resettled refugees. Their professional skills, combined with our advanced printing and production technology, results in the highest quality products possible in an environmentally responsible way.

Visit Website

Phone:

(303) 954-9470

Email:

team@knottytie.com

Location:

926 W 10th Avenue,
Denver
Denver
80204

Write Your review

Tell us how Knotty Tie Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Knotty Tie Co. 5 star review on 5th April 2025

Daniel

Knotty Tie Co. 5 star review on 26th March 2025

Katie

Knotty Tie Co. 5 star review on 18th March 2025

Anonymous

Knotty Tie Co. 5 star review on 12th March 2025

Joseph

176

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both bow ties were received in fine condition and order. Suggest that a less expensive type of packaging be used. There is no need for expensive cardboard when a softer and just as protective material will suffice. I don't understand the reasoning to place the tie inside cardboard then inside another layer of cardboard then the entire lot inside yet another cardboard box. Ties are not fragile and breakable items that need such protection. Hope you will notice that the industry is going to less heavy, expensive,structured and wasteful cardboard. The ties themselves were just OK. Nothing special in the way of fine material. I was only looking for the Art Deco design as was one of my choices .”

Helpful Report

Posted 2 months ago

Hi James, Thanks for your feedback. We do appreciate when we receive constructive criticism from customers and totally agree with you that not all of our customers will want or need ready-to-gift kraft packaging on every order. While this packaging is highly valued for our wedding customers who give these items as gifts to their wedding party, we do understand others will not need it - and (great news!) we are actually in the process of rolling out minimal packaging option for custom orders so customers can select whichever packaging option they'd prefer at checkout. Thanks for your order, support and feedback. The Knotty Tie Team

Posted 2 months ago

“Based on other reviews and pricing I was expecting higher quality. I ordered 3 pocket squares with inititals. I was disappointed when they arrived to learn that the initials are screen printed on. They look cheap.”

Helpful Report

Posted 5 months ago

Hi Buffy, Thanks for your feedback. We are sorry to hear your order did not meet your expectations. We will be reaching out to touch base about this soon so please keep an eye out for an email from us. Best, The Knotty Tie Team

Posted 5 months ago

“Disappointed in the quality of the material.”

Helpful Report

Posted 1 year ago

Hi Henry, We are sorry to hear this! We see you had ordered our ColorMatch Chart which is printed on the same material as our ties, bow ties and pocket squares. We are sorry the ties and pocket squares you ordered did not meet your expectations. Please reach out to us at team@knottytie.com if you have more feedback to share on this - we would be happy to help as much as we can. Best, The Knotty Tie Team

Posted 1 year ago

“Unfortunately, I chose the self-tie option instead of pre-tied/adjustable option which is what I intended. Since they are an Azazie color, I cannot return or exchange them. There are four of them and they were very expensive, so I will have to use them.”

Helpful Report

Posted 1 year ago

Hi Angela, We are sorry to hear about your ordering mix-up! All our bow ties are made to order and have adjustable neckbands, but we do understand you were intending to order our pre-tied option instead of the self-tie option. We will be reaching out to you via email soon to discuss some options to help. Best, The Knotty Tie Team

Posted 1 year ago

“They are nice but not what I was expecting. I thought the personalized initials would be more prominent.”

Helpful Report

Posted 1 year ago

Hi James, Thanks for your feedback, we do appreciate it. We will be reaching out to learn more about how the order deviated from your expectations soon so please keep an eye out for an email from us. Best, The Knotty Tie Team

Posted 1 year ago

“It's very cute, but I thought I ordered a clip on tie.”

Helpful Report

Posted 1 year ago

Hi Reva, Thanks for your order and sorry to hear it did not meet your expectations. We do not offer clip-on bow ties, but we do offer bow ties with pre-tied bows. We will reach out to you about this via email shortly. Thanks, The Knotty Tie Team

Posted 1 year ago

“The dusty mauve tie & custom pocket square is spot on for our son’s wedding. However there is a smell that I can’t get out of either. It’s quite pungent. Not sure if it’s the dye or the ink they pressed the custom pocket squares with. Even washed them. Smell is still there.”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for reaching out about this issue. Our neckties have an interior wool interlining that can smell musty if wet, but the fabric and dyes we use are non-toxic and would not give off a smell. While we are glad you are happy with the designs, we are sorry this impacted your order, and will reach out to you directly via email with resolutions. Thanks, The Knotty Tie Team

Posted 1 year ago

“The product arrived in a timely fashion. The ordering process was relatively simple although the search function was a little difficult to navigate for preset designs. I understand that the shipping costs have nothing to do with you but $120 to ship half a pound of material is ridiculous... The fact that there is no other option is absurd as it would have been undoubtedly cheaper through regular mail. Even to Canada. A team member did provide me with a $10 off code so that was greatly appreciated. As for the products themselves: The bowtie is splendid. The silky, smooth and bright finish is fantastic. The length as per the sizing chart was perfect. Big fan! The suspenders, however, were disappointing in almost every way. The material is gritty and coarse and the finish is flat. I would have hoped that they would have had the same shimmer and feel as the bowtie material. The adjustable clips are frail and skimpy. Not only do they look cheap, they also do not provide much support when tightened. The fact that the suspenders are fished through the front clamp loops loosely and not fixed adds even less firmness to their adjustment and allow them to move out of place much more easily. The sizing chart really let me down on these as well. I am 5'11" and I have a bit of a gut so I went with the 5'7"-6'4" sizing as opposed to the 5'2"-5'9" range. The suspenders I received do not adjust to length unless the clips are on my shoulders... Otherwise there is about 5" of slack. I ordered these for my wedding on July 15th and now I will have to cut and alter these in hopes of making them work. I was very excited to try these and sport them for my big day. Even if I wanted to order another size smaller, it is probably to late to receive them in time. Not to mention another $120 in delivery fees is not a bullet I wish to bite. With the exchange rate from US to Can and the shipping, I paid nearly $300 for a great product and a poor one. I do wish I could have shared a more positive experience with you and your team. Respectfully, Joshua Rumbolt”

Helpful Report

Posted 1 year ago

Thanks for your thorough review, Joshua. We really do appreciate your feedback and are sorry to hear it was a mixed experience overall. We understand that shipping to Canada can be expensive, between the brokerage fees (included in our shipping cost) and any other tariffs and fees that may arise during shipment (determined by your local governance). Unfortunately, these are not something we can predict and are sorry to hear they were exorbitant in your case. We will be reaching out to you via email to discuss this all further and see what we can do to help. Thank you, The Knotty Tie Team

Posted 1 year ago

“Not crazy about the standard size - too skinny. Be very careful when ordering regarding the desired size - it’s easy to miss on ordering site. And order PLENTY of time to receive your order. More than the suggested 3 weeks if possible. Other than that I love the product!”

Helpful Report

Posted 1 year ago

Hi Raymond, Thanks for sharing your feedback and helpful advise. Our Knotty width is our most popular at 2.75" at the widest point, but it may not be the right width for everyone. It sounds like this was your experience and we are sorry to hear it. We do offer a wider Classic 3.5" width and will be emailing you to discuss ways we can help. Thank you, The Knotty Tie Team

Posted 1 year ago

“Product looked great just a shame it came in few days after I needed it.”

Helpful Report

Posted 1 year ago

Hi Juan, Thanks for your feedback. We are sorry to hear your pocket square did not arrive in time for your event. We print, cut and sew all ties to order in Denver, Colorado and our standard turnaround is 15 calendar days plus shipping time. We also offer to have production and delivery expedited with our delivery guaranteed options for orders that need to be delivered within a specific timeframe. We'd love to chat about this more and clear up any questions you may have, so please feel free to reach out to us at team@knottytie.com. We appreciate your choice to order from us and share your experience. Best, The Knotty Tie Team

Posted 1 year ago

“Shopping was longer than expected and missed our weren’t able to use the pocket square for our event.”

Helpful Report

Posted 2 years ago

Hi Marta, We are so sorry to hear your order did not arrive in time for your event! We do offer multiple turnaround options at checkout, all with delivery date estimates to help customers choose the right option for their needs. We see that your order was delivered within the estimated time frame for the option you chose, but we are sorry if there was any misunderstanding about when your order would arrive. We are reaching out to you via email about this, so please be on the look out for that. We appreciate your feedback and support. Sincerely, The Knotty Tie Team

Posted 2 years ago

“Quality of the material was a lot lower than I thought it would be. I could see the seams and everything was very thin.”

Helpful Report

Posted 2 years ago

Hi Vincent, Thanks for your honest feedback. We are sorry to hear your order did not fully meet your expectations. We pride ourselves on excellent product quality and would love to help you out with this. Please email team@knottytie.com and we can look into this for you and find a solution to make this right. Best, The Knotty Tie Team

Posted 2 years ago

“The quality is good, the pictures don’t do justice. We ordered ties for the fathers and they’re WAY lighter then the pictures show.”

Helpful Report

Posted 2 years ago

Hi Joshua, Thanks for your feedback. We are sorry to hear the colors did not meet your expectations. Colors can actually look very different from the screen to how colors actually print. This is why we encourage the purchase of our complimentary ColorMatch chart prior to ordering so you can verify the colors in person. If you have any other questions or feedback about your order you can email us team@knottytie.com. We would be happy to help you further. Thanks, The Knotty Tie Team

Posted 2 years ago

“The pocket square was excellent, but the tie was not quite the color it was made out to be online. It was still a nice tie, I just can’t use it for the occasion I bought it for.”

Helpful Report

Posted 2 years ago

Hi Brent, Thanks for your review. We appreciate your honest feedback and are sorry the color of the tie will not work for this occasion. Colors can look different from screen to screen, which is why we offer our ColorMatch Chart for in-person color confirmation prior to ordering. We hope you can enjoy the tie in the future for other occasions and we are available via email for questions or additional feedback at team@knottytie.com. Best, The Knotty Tie Team

Posted 2 years ago

“My order has not arrived so I can’t review the product.”

Helpful Report

Posted 2 years ago

“The tie itself was reasonably priced, however, the price to expedite (15 days not exactly my definition of expedite) was not. It was basically the same cost to expedite as it was for the cost of the tie. I would have gladly paid the price for 1-2 day expediting but 15 days is normal shipping in most vendors' worlds.”

Helpful Report

Posted 2 years ago

Hi Kevin, Thanks for your feedback. We are a made-to-order tie business in Denver, Colorado and print, cut and sew all items to order as part of our social mission. This sustainable manufacturing process does mean that our production timelines may be longer than other retailers. While we do not offer ready to ship products, we do our best to provide a quick standard 15 day production time and expedites (for an additional fee). Our expedite costs include a fee for rush production plus UPS Air shipping to guarantee on-time delivery. The shipping costs actually made up the majority of the $24 expedite you paid for. We are glad to hear the tie itself was well received in time for your event. We are always looking to improve and really appreciate your feedback; we will keep your experience in mind as we grow. Best, The Knotty Tie Team

Posted 2 years ago

“The color was advertised as a match to Azazies "butterscotch" while it is close, it is not a match. They are different. Unfortunately I don't have time to replace.”

Helpful Report

Posted 2 years ago

Hi Chelsea, Thanks for sharing your feedback. We are sorry to hear your order did not meet your needs. We will be reaching out to you via email to touch base on this. Thanks, The Knotty Tie Team

Posted 2 years ago

“The quality of the bow tie does not match the pricing and customer service leaves something to be desired. There is no update on progress or eta of product until the product arrives. Will not be purchasing again”

Helpful Report

Posted 2 years ago

Hi Sonja, Thanks for sharing your feedback and are sorry to hear you had a less than stellar experience with us. If you have any additional feedback on the bow tie or the service you received, please email us at team@knottytie.com. We appreciate your choice to support us and our mission. Best, The Knotty Tie Team

Posted 2 years ago

“Quality seemed good, but the colors were not as I hoped they would be.”

Helpful Report

Posted 2 years ago

Thanks for sharing your feedback, Ann. We are sorry to hear the colors did not meet your expectations. Here to help via email at team@knottytie.com if you'd like to share any additional information on this. Best, The Knotty Tie Team

Posted 2 years ago

“The tie is great but you delivered significantly later than expected. I ordered a month ahead of the event I wanted the tie for and it delivered 2 weeks after the event. 14 business days was the delivery estimate. I understand supply chains and delivery has been impacted from COVID but to be a month late from the expected delivery date is not ok.”

Helpful Report

Posted 2 years ago

Hi Jack, Thanks for your feedback. We are sorry to hear your tie did not arrive in time for your event. We print, cut and sew all ties to order in Denver, Colorado and our standard turnaround is 15 calendar days plus shipping time. We also offer to have production and delivery expedited with our delivery guaranteed options for orders that need to be delivered within a specific timeframe. We'd love to chat about this more and clear up any confusion, so please feel free to reach out to us at team@knottytie.com. We appreciate your choice to order from us and share your experience. Best, The Knotty Tie Team

Posted 2 years ago

Knotty Tie Co. is rated 4.7 based on 2,290 reviews