“The items are fine. But I was sent the wrong things in my order and I would like to return them. Your email does not work and I can’t find a phone number. I responded on social media hoping to get a response. I don’t know how else to get a hold of you.”
“Hi..I love it! However, it was too short for me so I bought a 6inch extension. Also, there was a very sharp unfinished edge and my husband had to use a small drill to file it and smooth it.”
“Came with a link to a breathing class and that link can only be accessed a single time. Product is very gimmicky. No sense that there is anything here other than pseudoscience and new age mumbo jumbo.”
Hi Angelina,
We're so sorry about the issue with your order! Our customer service team immediately replied to your email and shipped the correct version asap. Hoping it reach you in time. Please let us know if there is anything else we can do to help.
Wishing you well!
“The Komuso is amazing! How to in such a busy world, make the unintentional intentional. We and my 2 daughters all love. We got the rubber version which was great until my teen and I bit through our FLEX”
“Placed order on 11/26 and I have not received my entire order yet :(
I ordered seven items. They are all Christmas gifts. Hard to write a review on something I have not received.. the items I did receive, appear to be nice. For the price, one would hope the shipping process/time and communicationwould be better.”
“I am very happy with my purchase of the (pink) Active Shift and the Classic Shift (rose gold). I found myself holding in my breathe when anxiety hit-no bueno. The cleaning kit was a must!”
“This is a game changer for anyone who suffers from extreme anxiety/panic attacks. Additionally, I have COPD and take a daily triple steroid medication. Using this device to calm myself has increased my breathing capacity and has cleared my passage ways. It's amazing. I now use it multiple times a day even when not feeling panicked to center myself and to enable myself to breathe deeply and fully. Well worth every penny, I'm going to buy one in gold tone. The one I have is silver I'd like to have both. I bought the silicone tubes as gifts.”
“My order did not arrive or ship in a timely manner. I paid for priority shipping and it did not get here within that timeframe. I got a complementary 30% off my next purchase which I only intended to make one. I love the product but would not recommend anyone to buy it from you like if I have an issue with an order it should be a refund on that order not a coupon for my next one to force me to do it again, especially when I bought four of them.”
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