“Confused. Signed up for instructions $40 but $0 with code but no idea what/where it is. The shift is pretty and quality seems good. To new to review.”
“The design is gorgeous, sleek, and timeless. I just worry that the little screws that hold the the necklace together on top of the komuso come loose.. it happened the last two times I had one and I love these so I keep buying but maybe there is a stronger way to keep them stable? Either way, I love the product. It is perfect.”
“This is was a gift for my friend who wants to quit smoking. He’s been using it everyday and has not once smoked another cigarette. Thank you for the creation!”
“I placed my order 199808 on 03/14/25. I contacted support to see if I could replace the active shift for another rose gold classic shift. I paid the additional amount, so my order was now two rose gold classic shifts and one 25” Cuban link chain. I received one of the rose gold classic shifts via UPS, but nothing else. I contacted Komuso several times regarding the outstanding rose gold classic shift and Cuban link chain, but no one bothered to respond. My Shop app shows that the outstanding items are still processing. Why did I pay extra for faster shipping if I am not going to receive my entire order? This is very frustrating. I have combined ADHD with anxiety disorder, so my anxiety over this is in a tailspin. That is not a good thing. Please have the owners or upper management resolve this issue.”
“My nine year old sons sufferes from severe anxiety and the occassional panic attack. This product is the only product I have found to quickly calm down and stop his panic attacks. We have purchased multiple products from this site to help him.
Also, customer service helped me resolve an issue quickly and efficiently. Thank you!”
“Entirely inadequate order fulfillment for an overpriced product from an appropriation name brand. Disappointed in myself for being a customer. More disappointed it took 3 calendar weeks to ship an in-stock product. Their support is contracted out externally, so email replies come at 1:30am PST. Just a drop-shipping business with good IG marketing. Who cares if it’s family owned if everything about the customer experience is poor?”
“So far I have only purchsed the Flex Fidget Breather (acutally, several of them for gifts as well as for myself), which I find to be a very well-designed and high quality product. Because there was an errror in the packing of one of my orders, I needed to interact with customer service and my experience with that was excellent as well. So all of that is what gets my five stars.
I would have prefered to have recieved an email receipt with order updates directly from Komuso rather than via Shopify, however. To keep track of my order on Shopify, I found I had to purchase the app, which I did. But when I explored that app on my phone I became uncomfortable with its privacy/security and the diluge of addeitonal ads/ pressure to purchase more stuff that I was subjected to each time I opened it. So I deleted the app, minus the cost of the app, and now find myself in the dark with no way to check on the progress of my Komuso order. So, I love Komuso. But NO stars for Shopify.”
“I received a Classic Shift for my birthday back in December. Didn’t start carrying or using it for a couple months but I genuinely love it now. I joke that it’s my “rescue exhaler”.”
“So far I'm pleased with my Shift. While it may not suit everyone, I find it's perfect for me. I find it quite satisying in a number of ways; the design, the satisfying exhale, the tactile interaction from being a tangible item, the discreet relief compared to more visible "deep breathing" exercises, and the durable stainless steel construction that gives it a subtle weight. Plus, as a piece of jewelry, it serves as a potential conversation starter about mental health, and I find wearing one's anxiety management openly to be a powerful statement. The included free course was also a great addition.”
“Absolutely love my Komuso, I wear it 7 days a week. It brings a deep pause to my being which helps with stress, anxiety and stopping smoking. I have brought many as my beautiful nieces and nephews we’re so happy to receive one each on my return to my homeland in New Zealand. I just send two more to Canada. Komuso shift is a powerful piece of beautiful jewelry. Thank you”
“Love the design of this necklace! This has been a life saver for me during times I feel like my anxiety level sky rockets. Thank you for creating such a simple yet effective tool that does wonders to my mind and body!”
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