“The gold pendants appear to be for decoration only, and not as functional as the rubber ones. Had I known this I would have saved money. The rubber fidgets do not come with a necklace so you’ll need to buy them separately from somewhere else. The shipping took quite a while and delivery notifications were not sent out properly. Would recommend working on better manufacturing and shipping. No need to send out two separate packages when everything can and should be sent in one box to minimize confusion for the customer. I was never notified about the second shipment arriving. A direct delivery email came from the manufacturer after I emailed to try and figure out where the second package was. It ended up with a neighbor. I would have known this had I received notification that it was delivered. The confusion and headache were not worth the price I paid.”
Hi Samantha,
We really appreciate your honest feedback here! As a small family owned business, we always want to learn how to improve our products and systems.
We created Flex without the necklace concept because we received feedback from customers that they wanted something to hold and carry at their desk to play and fidget with. We also didn't think the silicon design would function well as a necklace because it's a bit larger than our normal pendant. That said, there are openings for a cord to pass through Flex in case you'd like to wear it, which we hope you do.
We also apologize for the delay in shipping. We had Flex on back order because of the spike in demand from customers. We shipped your necklace separately so you wouldn't have to wait longer for both to arrive. I know that can be confusing too.
We're also disappointed that USPS confused your house for your neighbor. We're not able to control that part of the delivery yet we feel badly about the experience. We hope you'll consider shopping with Komuso again.
Breathe well.
Todd Steinberg
Co-Founder & President
“Works well. As a breathing expert with a clinical background I find this to be a great means of reaching patients and get them to think about their breathing. Not only this, its shape helps to take place of cigs. More to come on this 🤓”
“I love my new Komuso Active Shift in soft pink. I've only had it for about a week but I've been wearing it around my neck all day and definitely find myself using it more and more each day. It's very lightweight and the cord is extremely comfortable on my neck. Wearing the Shift reminds me to practice my breathing several times a day when I might not otherwise take the time. I don't have severe anxiety but the breathing process has still been very beneficial during my stressful work day and on into the evening when it's time to relax for bedtime. Thank you for all the thought you've put into this product. I'm glad I found you!”
“I love komuso design. They send our the best weekly emails with great ideas and they have the excellent products, a wide variety, to meet your needs. I've gifted friends their breathing devices, and I use mine regularly. I have one that I keep in my purse, one by my beside, one near my piano... Thank you komuso for being in my life.”
“First and foremost, I know Todd and Vanessa personally and they are geuine role models as human beings. I'm typically skeptical of products but the Komuso is eloquently designed and has added value to my everyday life. It's an eye catcher and has helped me during my mental stresses throughout the day. There's a lot of clones out there but trust me, the quality is not the same. I plan on gifting a few to my friends and family in the near future.”
“We all know how important breathing is but how often do we focus on our breathing to relieve anxiety and emotional challenges? Having the Shift handy is a reminder of how breathing properly can help to regulate our emotions and anxiety.”
“I purchased a Komuso Shift for myself. I like it so much, I decided to purchase one for my sister for her birthday. I find at the very least, when I feel as though I'm getting overwhelmed, knowing it's literally right at my fingertips, there's no excuse not to pause for clarity, take a few deep breaths and concentrate on regaining my focus and a sense of calm. Presentation upon arrival is lovely. The pendant itself is stylish and discrete. I'm "hoping" my sister will gain an appreciation for the peace of mind this jewelry with a purpose offers just as I have.”
“The item I ordered was out of stock and I wasn't notified till after the order was placed. Waited several weeks for the item to ship (order placed Nov 9 and not received till Dec 20). I've tried to access the "free" breathing course with no success--I followed the instructions on the QR insert and placed the "order" using the code but have no idea what I ordered, whether it's coming in the mail or is just access to some online resource. It's totally unclear. That was on Jan 4 and I haven't received anything beyond the original "order confirmation." So at this point it's just an expensive necklace. The thing itself is beautifully made and I'm disappointed to not be using it.”
“I've purchased several Shifts for myself and friends. Komuso is definitely a company I believe in. I recommend Shifts to everyone. I used one while I was nursing my dying father and even just having it around my neck had a calming effect. A friend told me hers even resulted in better blood pressure readings at doctor's appointments. I've purchased original ones, sporty ones, and now I'm buying the silicone ones and handing them out to healthcare patients at my office who are particularly anxious in hopes they provide them some help.”
“I've purchased several Shifts for myself and friends. Komuso is definitely a company I believe in. I recommend Shifts to everyone. I used one while I was nursing my dying father and even just having it around my neck had a calming effect. A friend told me hers even resulted in better blood pressure readings at doctor's appointments. I've purchased original ones, sporty ones, and now I'm buying the silicone ones and handing them out to healthcare patients at my office who are particularly anxious in hopes they provide them some help.”
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