“Website said “whisper quiet” but it makes a very noticeable whistling noise when used. Cannot believe I spent so much money on something I can’t even use around other people without turning heads because of the noise. Extremely disappointed and honestly feeling scammed as I was hoping this would be a helpful stepping stone to quit vaping but instead it was a waste of money for what sounds like a broken dog whistle. :(”
“Good initial purchase experience. The promo discount/free shipping game is annoying and not necessary, especially on these small items. Just offer free shipping.”
“Koko broke the first day of use. Was instructed to return it. But the failure caused the item to get lost. Not thrilled with the quality nor the customer service response.”
“I was all excited to share with my daughter who suffers from anxiety. The "tutorial" was not easily accessible. When you scan the bar code, you are taken to shop and then have to buy something and put in code for free tutorial? Weird. I could never load it, so I don't know how to correctly use. bummer.”
Hi Donna, we're so sorry that our tutorial page was not functioning during the scan. Here's a video that should help your daughter use it. We sincerely hope she uses it to feel better! We're happy to answer any other questions too! https://youtu.be/9umYVpx0tQY
“I paid for a sterling silver 25” chain and they sent me a a “silver” chain. Not sterling. I have emailed customer service but not heard back. Nice packaging.”
“I cant totally wrap my mind around this being just a simple thing! I am a very depressed and high anxiety person and this doesnt help. I can get one on amazon for about 30 to trick my mind into relaxing but it too wont do anything for me. I am afraid of what pepople will think, afraid to wear it and Long story short I wish to send it back”
“2 stars for customer service! The product itself is fine! Didn’t seem to really work for me, & I am trying to return. I have emailed info on 2/14 & 2/19 & it’s now 2/22 with no response to either email! Frustrating as you say you will respond within 24 hours.”
“I am normally calm, pretty relaxed, and even tempered. But for some reason today I felt much more rushed and distracted, and was wondering why so many little things needed attention at once. Then I remembered I'd taken my Komuso shift off just last evening.
I haven't used it for the last 24 hours. A mistake. ☺️ I think I'd best keep my shift handy and use it whenever I feel rushed or like there's too much going on. It focuses me. Irls not only for stress relief but simply for life Focus. Additionally, it's a gorgeous piece of jewelry. 🥰💯🙏🏼thank you Komuso.”
“It definitely was not what I was expecting. I thought the hole would be smaller to slow down your inhale. There literally is no difference than cutting and using a straw. I am so disappointed that I paid $85 for this!”
“Did not like it at all, sound whistled when exhaling through it, it clinked against my teeth and the clasp that allows it to be put on the necklace gets in the way. Why have it right where your lips are supposed to touch? Reached out to customer service and received unhelpful and generic responses, not easy to return.”
“I love my Shift as a breath tool to help me ground and get present. It serves as a consistent reminder, sitting on my heart, to be still. And it looks dope!”
“It feels more like a novelty item than anything else. I've used it regularly since I got it. It's not as silent as the ads made it seem unless I actively breathe even slower than it limits you to. I even hear it whistle a bit - since day one. And I truthfully have not felt any less stressed or more relaxed since I started using it. It's just another piece of jewelry that's going to sit in a box and collect dust.”
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