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Kotomi Reviews

4.8 Rating 990 Reviews
96 %
of reviewers recommend Kotomi
4.8
Based on 990 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Kotomi.
How do I contact Kotomi?
(1 month ago)
You can contact Kotomi by Email and Live Chat.
(1 month ago)
89.74%
Industry Average
Good customer service relatively fast response. Ran out of the size I ordered but was able to address in relatively quick turn around and expedited shipping. Appreciate this.
- Ruth
The shipping is fast, the customer service is amazing and insightful, the prints are unique and unlike anything anyone else has. I love wearing things that make people go "where did you get that?!". Kotomi's swimwear is super flattering, good quality, and a reasonable investment I'm happy to make.
- chloe
Amazing quality! Showed up very fast considering im in canada and ordered from Australia. So impressed with the customer service and quality
- Elizabeth