Kotomi Reviews

4.8 Rating 1,010 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Popular Questions:

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How quickly does Kotomi resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 34% of reviewers feedback is Kotomi resolves customer queries in 2 - 3 hours.

Helpful Report

(4 weeks ago)

90.24%

Industry Average

“ Amazing quality! Showed up very fast considering im in canada and ordered from Australia. So impressed with the customer service and quality ”

- Elizabeth

“ Love this brand! Such high quality products for a really reasonable price. Customer service is quick to respond and helpful. ”

- Alyssa

“ i had originally ordered the wrong size and the Kotomi customer service admin responded in a quick and effective manner. They were immediately able to help me. Not only did i have this great experience but the bathing suits fit perfectly and the quality is amazing ”

- ALEXANDRA

Kotomi Reviews

Customer Service - Good