“Eagerly ordered outfits, patiently waited for delivery. Get email saying package delivered. Rushed to check porch, nothing. Checked mail box - nothing. Checked neighbours - nothing. Contacted Laam - they apologized and offered to re-send outfits with no additional charges to me and express delivery . I agreed as I wanted the outfits. Again I wait patiently constantly checking shipping information. Finally get email - delivered. Again check porch - nothing. Check mail box - nothing. Check again with neighbours - nothing!! Contact Laam - they apologize and claim courier company have difficulty in delivering to my address. I live in major city, of a main road. I asked for full refund - they offered me 70% of what I paid. I argued and demanded 100% - eventually they agreed but i have to wait up to 4 weeks for refund ! Will update accordingly when time is up - though doubtful I will receive any money back”
“I am Pakistani Canadian. In past few years i shopped many times from Laam. They always have good quality clothing, Reasonable prices, efficient delivery, perfect sizes and most of all every single time I find dresses More Beautiful than website pictures.”
“I ordered a dress 2 months before Eid. It didn't delivered on time and got delayed and even after that I didn't receive my parcel yet. They gave wrong instruction to the courier company to leave the parcel without signature and they left it without any sort of notification call or email even the tracking history was showing the wrong info. I still didn't get my parcel yet. I made a mistake I choose laam for the delivery. I should had ordered a dress through designer directly. There customer service is even so bad. They have a standard reply for every question. This is totally absurd. I paid 55000 for the dress which I didn't even receive. Kindly don't use this website if you are using it for international deliveries. I want my refund I wont be paying for the thing I never received.”
“I always shop with laam as their products are of top quality. They have made it so easy to do shopping. I am no longer worried about the products going out of stock as on other sites. Thank you laam”
“I've shopped with laam twice now, I'm from the UK, and have had no issues. The clothes arrived clean and well packaged. They were exactly as described. Can't wait till the next family wedding so I can shop again.”
“Very very bad experience i think all designer cloths are copy. I ordered 5 dresses , diffrent designers, received in pk my brother send me here in Canada, I gifted to my friends too but everybody have a same experience like me, very cheap material ,copy design ,very bad stuff totally disappointed. Its better to buy from nishat or zara shahjahan or other designers I like their stuff but don't order from Laam ,”
“I recommend everyone , not to buy from these people, totally idiots, we ordered more than a month ago and the order was delayed not only once but twice. now the Eid is already gone . even these dickheads are asking us to collect the parcel from the collection centre instead of delivering at my address.”
