Lakeside Collection Reviews

Name: Lakeside Collection
Rating: 1.44

1.4 Rating 404 Reviews

9 %

of reviewers recommend Lakeside Collection

Company Reviews

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Metrics

1.4

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Lakeside Collection 1 star review on 14th December 2022

Anonymous

Lakeside Collection 5 star review on 18th September 2022

Anonymous

Lakeside Collection 2 star review on 6th September 2022

Anonymous

Lakeside Collection 2 star review on 31st July 2022

Tanya Dufresne Fierro

Lakeside Collection 1 star review on 8th February 2022

Zack

Anonymous

Anonymous // 01/01/2019

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“Your advertising makes it sound like so easy to return. I bought a $9 item snd they want $7 to return it. Take me off your mailing list. Will not buy from you again. I’ve been a very loyal customer”

Helpful Report

Posted 4 years ago

“Difficult to get through on the telephone, takes days to get emails replied to. Returned an item which appears to be lost. Although the prices and products are decent it’s too difficult to do business with them”

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Posted 4 years ago

“They offer no way to cancel an order after it is placed and before it ships. They are a scam”

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Posted 4 years ago

“way to long for orders to ship will never buy again”

Helpful Report

Posted 4 years ago

“I have never had a problem with this company. Received exactly what i ordered. No bait n switch as someone mentioned. Its a great catalog to have handy. They have everything!”

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Posted 4 years ago

“Most products sold by this company are made in China. Be aware of this.”

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Posted 4 years ago

“I have two grandchildren with E initials. Also have Detroit Lion and AZ Cardinals fans. Too bad you do not provide all letters and all teams for monogrammed articles. Guess I’ll have to look elsewhere.”

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Posted 4 years ago

“This company has been charging me $14.99 a month since April without letting me know beware of this do no buy from them”

Helpful Report

Posted 4 years ago

“Lakeside was charging my account $14.95 for perks I never requested. I was never notified. They say they notify you by email; however, this was a one time purchase and I receive too many emails to notice. I have paid this amount for 9 months and paid heavily for the items I received. I will never order from them again because this was underhanded tactics and at this point I already paid way too much for the items when you include the perks. If they want to do perks, they should mail an explanation of what the perks are and outline the customer's benefits. It should be understood when making purchases because I feel I was blindsided. Unfortunately, I thought prices and products looked good but what a price I paid.”

Helpful Report

Posted 4 years ago

“I never started this with your company. I just noticed that you have been charging $14.95 to my PayPal account for several months. I DID NOT START THIS. You are doing this without my permission!”

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Posted 4 years ago

“If I could give "0" stars I would! DO NOT trust this company. BAIT and SWITCH tactics! When I tried to order (online) for the first time and use the code I received for 15% off and free shipping ... the online form would NOT allow me to use it. I "chatted" online with customer service. She was rude, disinterested, and told me she could not help me. I called customer service today ... 1 (847) 444-3150. I got a lady in the Philippine, explained my distress and concerns - who said she would honor the coupon code ... and AFTER I gave her my ENTIRE order over the phone with the coupon code - SHE would not honor the coupon code. I asked to talk to her supervisor ... she put me on hold ... then at 37 minutes and 43 seconds ... she hung up on me! Where in the text message about the coupon does it say the coupon code will EXPIRE in ONE day? Coupon offer in my TEXT ... Lakeside: 15% Off Sitewide + FREE Shipping! Use Code: D56VEU Shop Now: http://ltrk.co/s/p2xl9mj04jpn0 Msg & Data Rates May Apply, Reply STOP to CANCEL ... This company is HORRIBLE!”

Helpful Report

Posted 4 years ago

“BEWARE! My elderly mother was being charged $14.95 a month for several months for a “Perks” membership that she never agreed to. Shameful and shady business practices. BBB has several complaints on them as well.”

Helpful Report

Posted 4 years ago

“Will NEVER shop here again. I was ready to place a $100 order and received free shipping, however, when I went to place the order I saw I was being charged for a COVID-19 carrier surcharge! I called and talked to a customer service representative, and they did absolutely nothing about it and was unapologetic. This is wrong in so many ways!!”

Helpful Report

Posted 4 years ago

“Beware, they were charging me $14.95/month without my consent for 7 months. NEVER ORDER FROM THIS COMPANY!!”

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Posted 4 years ago

“The staff are very friendly, we was taken to our table . The food was very nice. I had Haddock chips & mushy peas. Also had a treat to a lime & strawberry cheese cake dessert. Mmmmm so delicous.”

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Posted 4 years ago

“They sent my wife the wrong thing and then fought with her saying she picked the wrong item I know she picked the right item because she showed me and her mom what she got for her dad’s birthday. And my wife is pregnant talk about pissing me off”

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Posted 4 years ago

“This company signed me up and charged me 14.95 for something called LSCPERKS. I didn’t ask for it or authorize it. I will never order from them again. Beware, check your statements!”

Helpful Report

Posted 4 years ago

“If you order any item from them, they will charge you $14.95 for “perks” that you never requested or authorized. Buyer beware!!”

Helpful Report

Posted 4 years ago

“This company tricks you into signing up for their perks program which is $14.95 a month. I loved the products that I bought from them initially but they will not get my business again since they scammed me.”

Helpful Report

Posted 4 years ago

“Yes i just ordered alot of products and it came so quick my shipments they kept me posted the whole time were and when i will recieve them and the quality of the products i ordered aregreat so glad your company mailed me your book.”

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Posted 4 years ago

Lakeside Collection is rated 1.4 based on 404 reviews