Login
Start Free Trial Are you a business?? Click Here

Laptops Direct Reviews

4.3 Rating 2,118 Reviews
84 %
of reviewers recommend Laptops Direct
4.3
Based on 2,118 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Write Your review

Laptops Direct 1 star review on 9th October 2023
Mette
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 24th May 2022
Mal Dee
Laptops Direct 2 star review on 16th April 2022
Kieran
Laptops Direct 5 star review on 31st March 2022
Ali
19
Anonymous
Anonymous  // 01/01/2019
Paid for next day delivery and only the computer has turn up, still waiting for the printer, otherwise very happy with the quick delivery
Helpful Report
Posted 1 year ago
Excellent service. Delivered next day. No complaints.
Helpful Report
Posted 1 year ago
Goods arrived when expected, good price. Happy with the service.
Helpful Report
Posted 1 year ago
Very competitive, fast delivery and excellent service.
Helpful Report
Posted 1 year ago
Very happy with the purchase
Helpful Report
Posted 1 year ago
Good price and fast reliable delivery on my iPad purchase
Helpful Report
Posted 1 year ago
Laptops direct are excellent customer service is prompt and next day delivery was awesome all round 10 out of 10 will buy again
Helpful Report
Posted 1 year ago
Great service, arrived quickly and on time.
Helpful Report
Posted 1 year ago
Great service and quick delivery thank you
Helpful Report
Posted 1 year ago
Had two orders both delivered on time Great service as always thanks to all at laptops Direct
Helpful Report
Posted 1 year ago
The delivery and price are good, but it never stated the windows was educational, if i was aware i wouldn't of bought it and it can't do nothing its quite rubbish
Helpful Report
Posted 1 year ago
I would avoid if you want a Saturday delivery. Ordered a phone one week in advance for a Saturday delivery. Had an email to say thr item was dispatched on Friday but no tracking information was provided. Waited in all day Saturday for the item and it failed to arrive. Sent a message asking for an explanation to he told I would have to wait 24 to 48 hours for it to be investigated, still no idea where my new phone is!!!
Helpful Report
Posted 1 year ago
Great price , very good delivery arrangements and price compared to say currys £45 laptops direct £14.97 👍
Helpful Report
Posted 1 year ago
Good price but truly appalling customer service - avoid. Ordered a Microsoft Surface 7 on line for next day delivery. Called the sales line to confirm next day delivery. Item didn't arrive next day nor 5 days later. Was told it wouldn't arrive until the end of the month and that I should cancel that order and re-order for next day delivery. Only they didn't cancel the order - it still didn't arrive next day but eventually two turned up. I am now left £700 out of pocket with a device I don't need and that they have refused to take back. Hours of my life trying to sort this out completely wasted.
Helpful Report
Posted 1 year ago
Quick friendly assistance, prompt feedback, speedy delivery, wide choice of products to choose from
Helpful Report
Posted 1 year ago
Excellence in all areas. I have purchased from this company a number of times and they have practised what they preach.
Helpful Report
Posted 1 year ago
Quick delivery, good price
Helpful Report
Posted 1 year ago
I found the phone I wanted at a very competitive price. It arrived the next day even though I'd paid for a slower delivery. I would happily use this company again. Everything went very well, thank you.
Helpful Report
Posted 1 year ago
Customer service, delivery time.
Helpful Report
Posted 1 year ago
Two Macbook Air laptops delivered very quickly, and at an excellent price. What's not to like?
Helpful Report
Posted 1 year ago
Laptops Direct is rated 4.3 based on 2,118 reviews