Leekes Reviews

Name: Leekes
Rating: 3.83

3.8 Rating 305 Reviews

70 %

of reviewers recommend Leekes

Company Reviews

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Metrics

3.8

Based on 305 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0333 2224140

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Andrew Prime

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very efficient and warm and friendly service. Very happy With Elliot Sumpter”

Helpful Report

Posted 6 years ago

“Excellent service both from Leekes and the Leekes approved kitchen fitter - Phoenix Kitchens and bathrooms.”

Helpful Report

Posted 6 years ago

“Last April we had a conservatory fitted by Leekes of Crosshands. Oliver Davies designed our conservatory, he did a brilliant job, we are so pleased with it. The different teams who came to build it were polite and friendly and tidied up at the end of each day. It was completed within a month to a very high standard. Would highly recommend.”

Helpful Report

Posted 6 years ago

“When we ordered our furniture we were told it probably wouldn’t be available until after Christmas. We took delivery on 15th December and are delighted with it. The delivery Men Mike and Jay were so helpful and friendly they are a credit to Leekes Company.”

Helpful Report

Posted 6 years ago

“On recommendation from friends, we recently visited Leekes in pontyclun. We had a kitchen designed by Jon Chater. We were very impressed with his knowledge, welcoming and non pushy attitude and enthusiasm for the kitchen he designed! He gave us a complete transformation and gave some good ideas. Unfortunately we were unable to proceed with the kitchen refit as the overall cost of the job was something we hadn’t expected! We do plan to revisit in the new year and have no doubt about going back to jon at Leeks.”

Helpful Report

Posted 6 years ago

“Excellent customer service and they have good deals . I bought a Bosch steam generator iron but when it arrived, I couldn't keep it because I noted then that the water canister was undetachable , you need to lift the whole kit to fill with water. I phoned Leekes asking to return it. I was able to do so without any hustles . Was easy to get in touch with Customer services and they gave me clear instructions with what to do next.”

Helpful Report

Posted 6 years ago

“Thank you Michelle and Karl for your help and advice when looking to buy 4 lights for our hallway. Your patience and knowledge of your products wax a great help.”

Helpful Report

Posted 6 years ago

“Great choice of product. Down to earth non pushy sales teams who know their job inside out and were very helpful. Delivered when they said they would and fitters were fantastic. An all round positive experience.”

Helpful Report

Posted 6 years ago

“Last year Leekes built us a bespoke conservatory. We were absolutely delighted with the result. So much so that I decided to ask them to re do our bathroom. David George from the Llantrisant store took on the job for us. I really cannot fault the service we received and the time he spent helping us choose items and pull it all together. He also recommended a fitter for us - Rob Mooney who had an impressive eye for detail and was great to work with. The whole project was delivered on budget and on time. We now have a wonderful luxurious bathroom. Thank You.”

Helpful Report

Posted 6 years ago

“Recently had a kitchen designed by Jon Chater, excellent service, very knowledgeable, made great suggestions. Kitchen delivered and fitted on time.”

Helpful Report

Posted 6 years ago

“Got exactly what we wanted at a great price michell the assistant was really friendly .Will recommend leeks great products great prices”

Helpful Report

Posted 6 years ago

“Excellent service from Michelle Jenkins, Furniture Sales Advisor. Michelle is warm and welcoming, knowledgeable and not at all pushy. Overall an enjoyable shopping experience”

Helpful Report

Posted 6 years ago

“Cannot fault Mark Goody we needed a fitting kit for our extractor fan and we went above and beyond to sort things out for us as we could not buy one downstairs in the building supply department. His colleague Richard was also very helpful. We had a range cooker from them plus the cooker hood but had problems finding a fitter for the hood. Eventually he managed to get us someone who was excellent.”

Helpful Report

Posted 6 years ago

“First class customer service today by Michelle Jenkins, Furniture Sales Advisor. Extremely helpful and not at all pushy. Made for a very pleasant and seamless purchase of our new lounge furniture.”

Helpful Report

Posted 6 years ago

“Sales assistant Karen Thomas was great really helpful”

Helpful Report

Posted 6 years ago

“I recently purchases a settee from you. the assistant Karen Thomas is a credit to Leekes, and is loaning me a settee until the arrival of the one ordered”

Helpful Report

Posted 6 years ago

“Bought a sofa and a chair, and had wonderful service from Karen Thomas and would recommend her to all friends and family.”

Helpful Report

Posted 6 years ago

“Last week my husband and I went to leekes to look for some new dining room furniture. Karen Thomas helped us find the perfect set after weeks of looking elsewhere. We are delighted with our new furniture! Delivered quickly and professional friendly service from Karen. Would recommend to everyone.”

Helpful Report

Posted 6 years ago

“We visited the store on the 14 July 2018 looking for a new nest of tables. On previous visits the customer service has not been great but on this occasion we were really pleased with the service that we received. Karen Thomas was excellent. She didn't over crowd us but was really helpful and in fact so helpful that we left the store having not only purchased a nest of tables but a new dining room table and bench. She has great customer service skills. She listened to what we wanted and was able to find it without any overpowering sales pitch. She did everything with a smile on her face and offered great advice. She is an assert to the store.”

Helpful Report

Posted 6 years ago

“Jess in the design centre was great today helping with living room layout for my new house. Love my new sofa and can't wait to curl up on it”

Helpful Report

Posted 6 years ago

Leekes is rated 3.8 based on 305 reviews