Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 904 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Out of the box, only had to adjust the gear setting and put slime in the tyre's, minor scratch on the frame where the handle bar assembly had chaffed on the down tube, more padding would have been good, all things considered Melbourne to Port Augusta is a fair distance so the freight company did a good job. The bike assembly, apart from the gear cable was perfect, the bike is heavy but ride,s great I only use the e drive on windy days or on the last gasp on steep hills, have only ridden about 120K the battery still shows 51 volts best toy I have ever given myself I am now A 75 year old teenager. Love the bike ! thanks heaps to Leon staff for the service & advise Milano Plus best value EBIKE for money in Australia.”

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Posted 4 years ago

“Absolutely, 1000%, recommend ncm bikes and Leon cycles. Great value for money, supreme product, quick postage”

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Posted 4 years ago

“Very friendly and informative staff. I dealt with Shane. The bikes were well presented and the one that came in a box was beautifully packaged, easy to put together and not a scratch on it. Delivery was a bit frustrating but not the fault of Leon. Am still getting used to "driving" the bike but all in all very happy with our purchases.”

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Posted 4 years ago

“Bike is fantastic well packaged and presented 2 other items purchased at the same time still not delivered and i queried this at the time and still not received any response Disappointing”

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Posted 4 years ago

“Excellent service purchased a Prague and its very nicely made.. speedy delivery took about 3 days which was waaay faster than I anticipated,,,”

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Posted 4 years ago

“Prompt service & good quality with easy assembly”

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Posted 4 years ago

“Great bike solid in construction easy to ride. Has everything that was detailed on the buyers page, delivery was excellent country Queensland. Will recommend were possible.”

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Posted 4 years ago

“The delivery time was incredible. The bike is amazing, the build quality excellent, I'm extremely happy with my first ebike.”

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Posted 4 years ago

“Really good service.”

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Posted 4 years ago

“I have a Moscow Plus which is really capable on difficult tracks, and I've had many adventures in remote areas. It is also a brilliant road bike with cross country tyres. I've just installed an NCM hand throttle kit for off road use - it's brilliant. NCM bikes are great value compared to the opposition, and are really well engineered with quality running gear. Full marks NCM and Leon Cycles!”

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Posted 4 years ago

Thank you, Jeffrey! We really appreciate your positive feedback on our NCM Moscow Plus. Rest assured that we'll continue to innovate some amazing NCM models that you guys could enjoy in the future. We'll keep you posted. :) -Leon Cycle Australia Team

Posted 4 years ago

“Have bought two bikes from Leon Cycles, excellent service and very helpful...”

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Posted 4 years ago

Thanks for the trust, mate! We'll let our crew know about your praises regarding their service. I hope you'll have fun with our NCM bikes. :D

Posted 4 years ago

“My bike arrived in great time. Easy as pie to assemble- much less complicated than I thought it would be. It’s a great machine. Zooooom!”

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Posted 4 years ago

We're glad that you find it easy to assemble our NCM bike. 🦸

Posted 4 years ago

“I like products available at Leon cycle and recommend to other buyers”

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Posted 4 years ago

Thanks for the recommendation, Joe! 🥰

Posted 4 years ago

“The guys at Leon Cycle are very helpful, highly recommended”

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Posted 4 years ago

A big shoutout to my teammates, Shane and Murat, for giving you as much information as you need to give you clarity about our products. Thanks for recommending our excellent customer service, Nick!

Posted 4 years ago

“Very happy with the speed of delivery the bike was well packaged with minimal assembly.”

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Posted 4 years ago

“Great bike and nice to deal with. Thumbs up!”

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Posted 4 years ago

“Thing of beauty well made and very stylish works like a dream”

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Posted 4 years ago

“Great service and willing to help”

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Posted 4 years ago

“The Leon Cycle support team were great. The bike arrived with a broken part (which obviously happens on occasion), after liaising with Shane, one of the Leon staff members. He arranged for another part to be sent out promptly. I replaced the part relatively easily and now enjoying my biking.”

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Posted 4 years ago

“Very helpful staff, nice products and affordable prices”

Leon Cycle Australia and New Zealand 5 star review on 16th November 2020

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 904 reviews