Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 862 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and speedy delivery. Part as described”

Helpful Report

Posted 2 years ago

“Great experience purchasing my Moscow Plus from the guys at Leon Cycle Richmond, helpful and knowledgeable about their products, can highly recommend them!”

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Posted 2 years ago

“Manager Leon Cycles. Mr Rigoli. Dear Sir. My name is Lance Carroll, I live in Launceston Tasmania and over the last few months I have been dealing on behalf of my grandson with one of you employees, namely Shane Kenneth. My grandson has an Aspen Moscow Ebike which has required parts only obtainable from your firm. My dealings with Shane have been more than satisfactory. I know nothing of electric bikes yet Shane has patiently taken the time with me explaining what the problem is with my grandsons’ bike and organising to send what he considers required to rectify the problems. We all complain when we don’t receive good service or salespeople fob you off, yet we neglect to say thanks when we receive service with a smile. I have always been of the belief that we should also acknowledge those who provide good service, hence this email. I don’t know if you have personal files on your employees in regards to how thy conduct themselves and to better your business. If you do then I request that you place a copy of this in Shane’s file for future references. i.e., promotion, etc? I would also ask you to personally congratulate Shane on receipt of this email. This email is totally unsolicited and I’m sure Shane would be surprised to know I have written to you. Regards. Lance Carroll. Launceston. Tasmania. 0408547424. 8. 7. 2022.”

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Posted 2 years ago

“The bike ok I have purchased a throttle for my ncm Moscow plus twice you keep giving my money back why timothyfrankmcgarry@gmail.com”

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Posted 2 years ago

“Great products and fast postage make buying replacements easy with very little down-time.”

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Posted 2 years ago

“Lllllllllllllll”

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Posted 2 years ago

“Affordable price. Good contact information. Good communication”

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Posted 2 years ago

“Sturdy rack but no mounting screws provided and the webpage incorrectly identifies the size as M6 when they are actually M5 for the Moscow Plus.”

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Posted 2 years ago

“I've given this bike a real beating and it's still going well after more than 12 months. For a lower priced E-MTB it has really impressed me.”

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Posted 2 years ago

“Part was sent promptly....however it was delivered to someone else...luckily they rang me and I picked it up...not good.”

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Posted 2 years ago

“great service.. quick turn around! highly recommended”

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Posted 2 years ago

“Not yet received”

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Posted 2 years ago

“It’s good quality product and I enjoying it”

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Posted 2 years ago

“Tip top! Prompt and easy”

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Posted 2 years ago

“Bought two NCM bikes, Milano plus & ET Cycle T 1000 and both are great bikes and very reliable. Batteries have an excellent range with a huge 1008 Watt hours. Very happy with my purchase and the NCM agent( Clycycles )Auckland NZ are very professional and well priced in the New Zealand ebike market. Well done 👏 Stefan”

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Posted 2 years ago

“I have the moscow m3 and it is value for money and a quality built ebike I would highly recommend it to anyone”

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Posted 2 years ago

“Good service. Happy to shopping at leoncycle.”

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Posted 2 years ago

“Very disappointed with my experience sold me a bike they didn't have in stock instead of refunding me sourced a bike from somewhere else it's been a couple of weeks now and still no bike yeah real happy thanks”

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Posted 2 years ago

“Purchased a NCM C7 recently, replacing my older flatbar. Great value for money and terrific after sales service.”

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Posted 2 years ago

“I have had a great experience with this company. The bike I bought is terrific and customer service top class. Even though a part failed after 2 years the company posted me another free of charge despite the bike being out of warranty. Love the bike.”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 862 reviews