Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 862 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went as planned, delivered on time. The Ncm Milano is an amazing bike, Thankyou 🤙🏼”

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Posted 4 years ago

“Can you give me a call on 0408 128 494 thank you”

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Posted 4 years ago

“Excellent customer service, fast delivery and exactly as described. Highly recommend.”

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Posted 4 years ago

“Purchased myself a E-Bike for Christmas there. People are friendly, helpful and nice. Very happy with my choice. A Venice Plus, it is just amazing to have that powerful help uphill.”

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Posted 4 years ago

“I have had my Aspen + for a few months. Great bike made for tall people 180cm plus. No dealer nearby so got direct, Country NSW, delivery ok but tracking lacking but these are unusual times. Assembly was easy only a couple of adjustments. Great performance and battery very good have had over 100km on a charge. Had an issue with the display but Leon were very helpful and a replacement in a couple of days. I have always ranked a company by their response to a problem. Thumbs up here. Recommend great product in this price range.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Don't overlook this place out near the old Tarmac ! Great range of eBikes. Not ya average bike shop, better! Professional..... on the job bike mechanic. they care”

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Posted 4 years ago

“Good bike but all the gearing is out and struggling to get right. A bit annoying consider this is a non assembly part.”

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Posted 4 years ago

“I was very happy with the product i received from Leoncycle.”

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Posted 4 years ago

“If I received it from your carrier I will let you know 3 weeks an. No item not happy ☠️☠️☠️”

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Posted 4 years ago

“I purchased the dash kit display L6b. But i was disappointed because it looked like it had been used. And when i apply to my ncm bike, it always show full battery, doesn’t matter how long i’ve used the bike.”

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Posted 4 years ago

“Shitty service everr”

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Posted 4 years ago

“I am very happy with products supplied. My only small complaint would be the battery mount lead connectors did not match the battery connection on the controller. I had to buy one at a small cost to join it.”

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Posted 4 years ago

“I am a little disappointed with the performance of your freight provider. Of the 2 parcels despatched one has arrived last Monday with parts missing and the other has not been delivered. The tracking does not work , They do not reply to emails and have no Phone No's a great way to run a business”

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Posted 4 years ago

“Out of the box, only had to adjust the gear setting and put slime in the tyre's, minor scratch on the frame where the handle bar assembly had chaffed on the down tube, more padding would have been good, all things considered Melbourne to Port Augusta is a fair distance so the freight company did a good job. The bike assembly, apart from the gear cable was perfect, the bike is heavy but ride,s great I only use the e drive on windy days or on the last gasp on steep hills, have only ridden about 120K the battery still shows 51 volts best toy I have ever given myself I am now A 75 year old teenager. Love the bike ! thanks heaps to Leon staff for the service & advise Milano Plus best value EBIKE for money in Australia.”

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Posted 4 years ago

“Couldn't give this a higher rating due to the atrocious delivery/courier experience.”

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Posted 4 years ago

“Absolutely, 1000%, recommend ncm bikes and Leon cycles. Great value for money, supreme product, quick postage”

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Posted 4 years ago

“Very friendly and informative staff. I dealt with Shane. The bikes were well presented and the one that came in a box was beautifully packaged, easy to put together and not a scratch on it. Delivery was a bit frustrating but not the fault of Leon. Am still getting used to "driving" the bike but all in all very happy with our purchases.”

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Posted 4 years ago

“Shitty service”

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Posted 4 years ago

“Bike is fantastic well packaged and presented 2 other items purchased at the same time still not delivered and i queried this at the time and still not received any response Disappointing”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 862 reviews