Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 987 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

CINDY CHRISP

Tan Pham

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went as planned, delivered on time. The Ncm Milano is an amazing bike, Thankyou 🤙🏼”

Helpful Report

Posted 4 years ago

“Excellent customer service, fast delivery and exactly as described. Highly recommend.”

Helpful Report

Posted 4 years ago

“Purchased myself a E-Bike for Christmas there. People are friendly, helpful and nice. Very happy with my choice. A Venice Plus, it is just amazing to have that powerful help uphill.”

Helpful Report

Posted 4 years ago

“I have had my Aspen + for a few months. Great bike made for tall people 180cm plus. No dealer nearby so got direct, Country NSW, delivery ok but tracking lacking but these are unusual times. Assembly was easy only a couple of adjustments. Great performance and battery very good have had over 100km on a charge. Had an issue with the display but Leon were very helpful and a replacement in a couple of days. I have always ranked a company by their response to a problem. Thumbs up here. Recommend great product in this price range.”

Helpful Report

Posted 4 years ago

“Very good service.”

Helpful Report

Posted 4 years ago

“Don't overlook this place out near the old Tarmac ! Great range of eBikes. Not ya average bike shop, better! Professional..... on the job bike mechanic. they care”

Helpful Report

Posted 4 years ago

“I was very happy with the product i received from Leoncycle.”

Helpful Report

Posted 4 years ago

“Out of the box, only had to adjust the gear setting and put slime in the tyre's, minor scratch on the frame where the handle bar assembly had chaffed on the down tube, more padding would have been good, all things considered Melbourne to Port Augusta is a fair distance so the freight company did a good job. The bike assembly, apart from the gear cable was perfect, the bike is heavy but ride,s great I only use the e drive on windy days or on the last gasp on steep hills, have only ridden about 120K the battery still shows 51 volts best toy I have ever given myself I am now A 75 year old teenager. Love the bike ! thanks heaps to Leon staff for the service & advise Milano Plus best value EBIKE for money in Australia.”

Helpful Report

Posted 5 years ago

“Absolutely, 1000%, recommend ncm bikes and Leon cycles. Great value for money, supreme product, quick postage”

Helpful Report

Posted 5 years ago

“Very friendly and informative staff. I dealt with Shane. The bikes were well presented and the one that came in a box was beautifully packaged, easy to put together and not a scratch on it. Delivery was a bit frustrating but not the fault of Leon. Am still getting used to "driving" the bike but all in all very happy with our purchases.”

Helpful Report

Posted 5 years ago

“Bike is fantastic well packaged and presented 2 other items purchased at the same time still not delivered and i queried this at the time and still not received any response Disappointing”

Helpful Report

Posted 5 years ago

“Excellent service purchased a Prague and its very nicely made.. speedy delivery took about 3 days which was waaay faster than I anticipated,,,”

Helpful Report

Posted 5 years ago

“Prompt service & good quality with easy assembly”

Helpful Report

Posted 5 years ago

“Great bike solid in construction easy to ride. Has everything that was detailed on the buyers page, delivery was excellent country Queensland. Will recommend were possible.”

Helpful Report

Posted 5 years ago

“The delivery time was incredible. The bike is amazing, the build quality excellent, I'm extremely happy with my first ebike.”

Helpful Report

Posted 5 years ago

“Really good service.”

Helpful Report

Posted 5 years ago

“I have a Moscow Plus which is really capable on difficult tracks, and I've had many adventures in remote areas. It is also a brilliant road bike with cross country tyres. I've just installed an NCM hand throttle kit for off road use - it's brilliant. NCM bikes are great value compared to the opposition, and are really well engineered with quality running gear. Full marks NCM and Leon Cycles!”

Helpful Report

Posted 5 years ago

Thank you, Jeffrey! We really appreciate your positive feedback on our NCM Moscow Plus. Rest assured that we'll continue to innovate some amazing NCM models that you guys could enjoy in the future. We'll keep you posted. :) -Leon Cycle Australia Team

Posted 5 years ago

“Have bought two bikes from Leon Cycles, excellent service and very helpful...”

Helpful Report

Posted 5 years ago

Thanks for the trust, mate! We'll let our crew know about your praises regarding their service. I hope you'll have fun with our NCM bikes. :D

Posted 5 years ago

“My bike arrived in great time. Easy as pie to assemble- much less complicated than I thought it would be. It’s a great machine. Zooooom!”

Helpful Report

Posted 5 years ago

We're glad that you find it easy to assemble our NCM bike. 🦸

Posted 5 years ago

“I like products available at Leon cycle and recommend to other buyers”

Helpful Report

Posted 5 years ago

Thanks for the recommendation, Joe! 🥰

Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 987 reviews