Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the lights i ordered were exactly what was shown. they arrived in good condition and worked perfectly. will definitely order again”

Helpful Report

Posted 10 years ago

“Satisfied with price, speed of delivery. Website was cumbersome, too much duplication and when it came time to order didnt always add/delete line items accurately. Took too much time to select and order overall. That being said, I have already recommended your website to others.”

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Posted 10 years ago

“They were fast, legit, and very proactive for the inquiry I had.”

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Posted 10 years ago

“I was very happy with all areas of my ordering procedure and processing. My order was handled promptly and efficiently. I received confirmation quickly and received my order in a short time. One of my orders was lacking a remote and I emailed this at once. I received a totally new order in 2 or 3 days of my email, and without having to return the incomplete order. I was pleasantly surprised at the wonderful customer service and promptness I received in all phases of my order.”

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Posted 10 years ago

“The service and delivery was quick. Was hoping that there would be a sale on the lights that I purchased.”

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Posted 10 years ago

“product was great, shipping prompt, but shipping cost for such a small and light weight product was in excess!”

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Posted 10 years ago

“We love the lights. I am using them as guide lights at the base of each stair. I would recommend your company!!”

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Posted 10 years ago

“would recommend all personal very helpful”

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Posted 10 years ago

“First use: Products are just as described.. excellent packaging, high quality product. Thoughtful design. Simple woo crafted and excellent early performance... appreciated”

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Posted 10 years ago

“Our battery candles arrived promptly, were if anything more attractive than we thought, and they work beautifully.”

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Posted 10 years ago

“I am very satisfied with the order I placed. The items were sent very quickly, and I thought the pricing was great. I would order from you again.”

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Posted 10 years ago

“Lights.com is very easy to navigate. I was ver impressed with the variety of products they have to choose from. I bought LED heart lights for my daughters science project display board !! The product was easy to use and I was very happy with the quality.”

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Posted 10 years ago

“Cute lights reasonable prices Prompt delivery one of the sale prices was different on the page vs. in the e-mail”

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Posted 10 years ago

“I ordered about 60 window candles for an old mansion we are restoring. When I drove by at night seeing the windows aglow, it made me so happy-it looked so beautiful! They were packaged well and shipped on time-thank you! Ill be a repeat customer!”

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Posted 10 years ago

“Happy with the website, the ease in ordering and the speed of delivery. I am completely satisfied and so happy with the product and I would definitely recommend the website.”

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Posted 10 years ago

“Completely satisfied with order, timeliness of shipment, quality of goods ordered. Would definitely recommend you to others. I do think, however, that your prices are high.”

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Posted 10 years ago

“I suggest that the order delivery method and ETA be prominently displayed on the website. I received the order confirmation email and clicked on the contained link, and noted the order status was in progress, with no other information provided. The order remained in that status for several days. I was concerned it would not arrive before Thanksgiving. I emailed lights.com inquiring as to an approximate delivery date, and received a prompt response that proved to be accurate. The order arrived and I am in the process of stringing the lights on the tree.”

Helpful Report

Posted 10 years ago

“Customer service was excellent. I had an issue with some lights, and CS was very prompt in handling my issue. I suggest you take a look at how the copper string lights with the snowflakes are packaged. 2/3 strings were extremely hard to untangle right out of the package. Seems like they could be wound up in a way that they arrive without detangling. Would also suggest that you test the timers. Great lights, great customer service. Thanks.”

Helpful Report

Posted 10 years ago

“Ordering was pretty easy online. However, the products you are selling through *** are older and have inferior transformers/controllers. I also found one person that I spoke to on the phone to be a bit cold, with a why are you calling sort of attitude. The person was knowledgeable, though.”

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Posted 10 years ago

“Very fast service and delivery. If I need lights again I will surly order them from them.”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,841 reviews