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Linens Limited Reviews

4.7 Rating 855 Reviews
92 %
of reviewers recommend Linens Limited
4.7
Based on 855 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Excellent price and top quality products. Best value I’ve find online by far! Will be a returning customer from now on.
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Posted 4 years ago
Great service never disappointed if i had to pick something out it would be that i would prefer cushion liners to come in a box not clear bags. but i would recommend Linens Limited 100% thankyou for all my orders
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Posted 4 years ago
These curtains were lovely just as described. Delivery was on time.
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Posted 4 years ago
Fantastic quality goods at an even better price amazing customer service definitely would buy from yourselves again
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Posted 4 years ago
Really comfortable to sleep on Perfect when out if the washing machine No bobbles
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Posted 4 years ago
I’ve used Linens Ltd before and always been really happy with the quality. Definitely value for money!
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Posted 4 years ago
Prompt delivery and excellent quality
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Posted 4 years ago
Excellent customer service, product purchased was perfect and exactly as described on website. Amazing price, fast efficient delivery. Very good communication and tracking details. Thank you.
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Posted 4 years ago
This must be run by opportunist people with no knowledge or experience of quality linens. A most infuriating and costly mistake to try to save a few pounds here. You might see words like 'Fine Egyptian cotton' and 400 thread count but beware, it's very poor quality and you'd be much better off buying easycare percale/cotton as cheap as you like. We orderred several items and washed them as usual for new items, put them on the bed and after an hour trying to sleep we had to strip the bed. The only useable item was the mattress protector as it doesn't touch the skin, the 400 count egyptian cotton fitted sheets are rough with a sandy texture, you might be able to tolerate it if wearing full night clothes, but the Oxford pilow cases, 400 count, utter rubbish and not even suitable to use as a liner. Like sleeping on emery paper, crunchy rough feel. Complained the next day but told nothing can be done, carried on complaining and told to write in on paper, then complained again, was told to write in again and something would be done, repeated myself and then told that my feedback would be passed on, but no return, no refund, no exchange, no discount. AVOID!
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Posted 4 years ago
This must be run by opportunist people with no knowledge or experience of quality linens. A most infuriating and costly mistake to try to save a few pounds here. You might see words like 'Fine Egyptian cotton' and 400 thread count but beware, it's very poor quality and you'd be much better off buying easycare percale/cotton as cheap as you like. We orderred several items and washed them as usual for new items, put them on the bed and after an hour trying to sleep we had to strip the bed. The only useable item was the mattress protector as it doesn't touch the skin, the 400 count egyptian cotton fitted sheets are rough with a sandy texture, you might be able to tolerate it if wearing full night clothes, but the Oxford pilow cases, 400 count, utter rubbish and not even suitable to use as a liner. Like sleeping on emery paper, crunchy rough feel. Complained the next day but told nothing can be done, carried on complaining and told to write in on paper, then complained again, was told to write in again and something would be done, repeated myself and then told that my feedback would be passed on, but no return, no refund, no exchange, no discount. AVOID!
Helpful Report
Posted 4 years ago
I placed my order in the morning on Thursday 10th December for next day delivery. I didn’t receive a dispatch email so I called customer services Friday morning to be told that my order DIDN’T EXIST! Yet linens limited have taken my money via PayPal and I had the invoice sitting right in front of me. I was promised a refund, still not received it despite numerous phone calls and emails. They don’t seem to understand people don’t have the money to place ANOTHER order in time for Christmas unless I receive the refund. My first time using this website and what a huge mistake that was. I can’t believe how unprofessional it is.
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Posted 4 years ago
Pathetic service ! Lies and more lies! Some of the Goods out of stock at 11 th hour ! Goods not dispatched since order on the 5 the November 2020 , its 29/11/2020 today !! Numerous emails and phone calls , each time an item is out of stock , when actually with the previous call the goods were meant to be dispatched ? So are they dispatched or not is the question ? Ryan Kelly refused to give discount as gesture of good will just because the voucher was not used at time of order , even though the Linens Ltd has taken my money and failed to supply the goods ! So will I get the order ? Or is this how they swindle money out of customers ? Is this a legitimate company ? Liars ! Diobolical service ! Will never order from them again ! Will I get my money back ? This is the first and last time I use them.
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Posted 4 years ago
Excellent! Great quality items at very good prices and delivered promptly. Will definitely order from here again.
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Posted 4 years ago
Competitively priced, excellent quality, delivered promptly Have used it on a number of occasions and been delighted every time.
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Posted 4 years ago
Customer service was great on the phone! Happy with the product.
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Posted 4 years ago
Very happy with the service provided and the quality of the items purchased
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Posted 4 years ago
Nice sheets. Fit perfectly.
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Posted 4 years ago
Fast delivery, goid quality, no issues
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Posted 4 years ago
Came very quick was exactly as what was described
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Posted 4 years ago
Stay away! I tried purchasing 2 rugs totalling £500, after discount, but their system said no, I can't use my Mastercard. My CC Co says there is no problem with the transaction going through. They wanted me to direct transfer or PayPal the amount, neither of which offer the same level of protection or guarantees like a CC does. DT can potentially be used to launder money or hide cash from the taxman. So, stay well away from them, your money won't be good enough for them unless its CASH!!!
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Posted 4 years ago
Linens Limited is rated 4.7 based on 855 reviews