“We placed an order on line and it had been confirmed together with the pickup agreed for yesterday morning.
On arrival they could not locate the order.
After waiting a while we were advised that they had sold out and our order could not be completed.
There was no information as to whether it could be completed if at all!
Obviously disappointed I find that we had traveled unnecessarily at a cost to us and as pensioners it was a cost we could ill afford.
Obviously ordering on line is not reliable, and an altogether nasty experience.
Date of experience: 29 April 2024”
“Absolutely disgusted with the way I was treated by the staff member organising the queuing system at midday today. Shouting at me to move and telling me it’s my fault when I end up about 15 people further back in the queue because he decided to open the second queuing system but doesn’t organise the entry to it. Foul and abusive. People in the queue commenting they were quite shocked. All this in front of my bemused 3 year old grandson. He should be ashamed of himself. I certainly won’t be back whilst he’s on the door. Such a shame as other staff have always been so helpful there but this one bad apple...”
