“This was exactly as I ordered for last minute gift. Had everything and all that portrayed the ideas and explained my true feelings for the lady in my life. The process from the time I ordered to delivery was quick on time and very satisfactory. Cant wait to see her reaction Christmas morning... Thank you Lovebook!”
“First, let me talk about their AMAZING customer service. I purchased my book on Black Friday. It was shipped out on Dec 3rd, and then vanished in New Jersey. I emailed LoveBook and UPS. UPS basically told me there was nothing they could do. LoveBook, on the other hand, responded immediately that they would reprint the book and rush ship it to me so I would get it in time for Christmas. No questions asked! I was relieved and grateful for their exceptional professionalism. Second, the book I ordered was very good quality. The binding is sturdy, the colored pages are beautiful, and I cannot wait to gift it to my boyfriend! I will be recommending LoveBook to everyone, and will definitely be a repeat customer! Thanks so much!”
“Unfortunately, I can't post a review of the book itself as it was never received. USPS still has it in their possession. A month to ship is a bit much, but I will keep that in mind next year. Shipping has been horrible but this is of no fault on Lovebook. The customer service, however, has been great! Although not reaching in time to be given as a christmas gift as originally hoped, Lovebook has reprinted and is reshipped the item. Thank you for your help. Look forward to it, as will, my daughter.”
“I’ve always been suspicious of ordering online, but I took the chance and I’m so happy I did. It came quick! So beautiful! Never wrote reviews, but I just had to for them!!!!”
“Extremely pleased with the book and customer service. I was very worried I wouldn't have my book in time for a Christmas gift. It was lost in the shipping process according to tracking. When I sent an email explaining this, the customer service rep Holly answered my email promptly and decided to reprint my order and send it rush shipping so I would have it before Christmas. December 23rd and the reprint arrived in time.... a day after the original finally showed up. Needless to say, I now have an extra copy. But I am very pleased with how easy the process was from the beginning. I give my two thumbs up to love book. A truly unique gift to give.”
“Great customer service and great products. I hit a little snag as my first order was lost in the USPS disaster and I was afraid would not make it by Christmas . I emailed them for an update and the customer service rep (Connor) responded quickly. They printed me a new book and sent out UPS which arrived today just in time!”
“I love the result, it has great quality and I'm sure that soon, the person that will receive the book will think the same ;) It's an amazing personalized present and it's difficult to put a price on that, but I would say that's the only think that made me give a star less, prices are a bit high, even though it's worth it!”
