LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Safe and healthy products at very reasonable and competitive prices with the BEST customer service!”

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Posted 6 years ago

“Great products and great prices! Always a pleasure to order from Lucky Vitamin!”

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Posted 6 years ago

“Having great products that I use at great prices!”

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Posted 6 years ago

“Got what I needed!!!”

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Posted 6 years ago

“I was able to place my order with no problems and I received my order in tact and in a reasonable time frame. The product (Glucocil) that I ordered was reasonably priced.”

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Posted 6 years ago

“Have the best quality products and especially the essential oils which I order and love!”

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Posted 6 years ago

“Best prices on the internet!”

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Posted 6 years ago

“Quick efficient.”

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Posted 6 years ago

“Good selection. Good prices. GREAT customer service.”

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Posted 6 years ago

“Good selection - good prices and speedy delivery! Gotta love those sale items!”

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Posted 6 years ago

“Good prices, good extra discounts from time to time, huge variety of products and prompt delivery. I highly recommend Lucky Vitamins.”

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Posted 6 years ago

“I get my vitamins in a timely fashion.”

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Posted 6 years ago

“They have good, quality products from major manufacturers and their own high quality brand at competitive prices. Their website id fairly easy to use and ordering is easy- even can look at your order history and re-order items from this so you don't have to look them up/ search each time. Customer Service personnel are friendly and helpful. Orders are shipped correctly. Highly recommend Lucky Vitamin!”

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Posted 6 years ago

“It used to be a 4 or even 5. But this new backorder policy is beyond terrible. I didn't even realize until I was about to send in my order that something was wrong. The total cost seemed awfully high. I looked more closely and saw that things I had ordered had suddenly been changed to ordering 3 or even 10 units when I had ordered 1. While the small print on the product pages does say out of stock and that there is a minimum order, it's not real visible and it's not ever confirmed. I could have easily accidentally ordered $100+ worth of stuff I didn't want and I could still be waiting to get it. This is a software fix. And one that shouldn't be hard for your web programmer. Once I was able to get my order to reflect what I wanted to order, everything went smoothly as usual.”

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Posted 6 years ago

“Upon return of a defective bottle of Wobenzym N, I was charged $7.95! I have successfully ordered this product for years in the past without reason to return it back to Lucky. It was not my fault. Why the penalty? Please don't say that it's your policy. If I had made a mistake in ordering, I would gladly accept this charge. However, it was a manufacture defect that caused the return, not a defective customer! This is a poor management policy with regards to customer relations in this situation.”

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Posted 6 years ago

“Lucky Vitamin is Excellense”

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Posted 6 years ago

“Many items are not in stock or are on back order, typically with an insane minimum quantity. Many times you don't even know that the item is going to be back ordered until after the order is placed. If you want to cancel in that instance, there is no way to do it through your account. You have to email someone and wait (a varying length of time). I always came to Lucky Vitamin because they had the hard to find items I want at a decent price, a similar way of thinking (organic, non-gmo, read all ingredients), and I wanted to support them because they claim to be a small family-run company. However, it seems things have gone downhill over the last year. They used to have great clearance items too, but not anymore. The ordering process was also much more reliable before. Now when I place an order, I brace myself for a notice of order delay or back ordered item. If it is something the family really needs, like probiotics, for example, then I have to search elsewhere for them and spend another minimum amount for free shipping. I still look when placing an order of vitamins or other supplements to check pricing and availability. In some cases, Lucky Vitamin has been the only place to carry an item I want, so I'm grateful for that. I've been ordering from this company since 2008.”

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Posted 6 years ago

“Huge range of products, fast service, and if something goes wrong they have great customer service to sort it out. You're Lucky if you use them ;-)”

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Posted 6 years ago

“I can always rely on Lucky Vitamin. If there is any issue (which is rare), the live chat folks are quick to respond and assist. The prices at LV are great, too!! I never hesitate to purchase from LV : )”

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Posted 6 years ago

“Great prices and fast shipping.”

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Posted 6 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews