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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
I thought this would be able to replace my old dyson v6 that finally kicked the bucket but I was disappointed when the Lupe vaccum struggled to perform. The squishy vinyl roller was ineffective on even the lowest of pile carpets. I would only buy this product if you have ALL hardwood/tile floors.
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Posted 3 years ago
Hello, Thank you so much for taking the time to review our Pure Cordless. We really do appreciate customer feedback. We are concerned about the difficulties you have experienced using the Pure Cordless on your carpet. The Pure Cordless has been designed to be used with both carpet and hard flooring. Please contact us via our website https://uk.lupetechnology.com/pages/contact-us Kind regards Lupe Technology
Posted 3 years ago
My wife used it first on a relatively new carpet. The small bucket soon filled up and then blocked the cleaner. Getting it unblocked was a long process. Also she found it heavy. Not an impressive start.
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Posted 3 years ago
Hello, Thank you so much for taking the time to review our Pure Cordless. We really do appreciate customer feedback. The Pure Cordless is so effective at vacuuming it can fill quickly. This does calm down in time as the vacuum is collecting anything previously missed. I'm sorry to hear you wife is finding it heavy. If you wish to discuss this further please get in contact with us. Kind regards Lupe Technology
Posted 3 years ago
Love the vacuum. It works great. The fact that pieces can easily be replaced is a huge benefit. In the future I would love to see a light in the sweeper head and a easier clean out bin (pet hair). Other than that, this vacuum is perfect.
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Posted 3 years ago
Never would I have expected a vacuum cleaner to be my new favourite toy. I have an aging Miele corded vacuum, but it’s always annoyed me that I have to buy bags for it, and I’ve been through 2 Ergo Rapidos which were handy for quick tidy-ups but they both gave up early and couldn’t be fixed. I stumbled across the Lupe and was immediately taken with the built-to-last design ethic. Now my Lupe has arrived and it’s like having a cute (but mighty) little friend that helps with the dreaded housework. The Lupe is easy and convenient to use – my house is already looking cleaner than it has in years and that’s with a dog and two cats. Love your product, love your philosophy & I hope many others follow your example .. and that I’ll never put another vacuum into landfill.
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Posted 3 years ago
Power so strong I’m kinda scared of it. Totally worth the price.
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Posted 3 years ago
Only just received my vacuum so have not had a real opportunity to use it. My family members have had a try and rated it very good.( I do need help with housework as I am disabled and quite old). I will try it though and let you know how I feel about it!
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Posted 3 years ago
Very pleased with my new vacuum. I took that lovely thing out of the box — clear directions were enclosed but it you’ve ever vacuumed before, you can easily figure out how to put it together. After charging the battery, I put it through a heck of a workout— bare floors, expensive Navajo rug, cheap runners and throw rugs by the front and back doors, and stairs with wall-to-wall carpet full of dog hair. Almost 40 mins of vacuuming in all different modes and it worked like a champ. Great suction (had to adjust it lower several times) and highly maneuverable. // had a issue with my cyclone piece not coming out for cleaning as advertised…James at Lupe’s customer service Dept was terrific and issue was resolved. // all in all, I’m quite happy. // current vacuum is a Dyson.
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Posted 3 years ago
This is the best vacuum cleaner I have ever used. I would highly recommend. It put all the others to shame. The company are second to none if you do have a problem, they will Sort it a.s.a.p. Which is second to none. Thank you Lupe.
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Posted 3 years ago
I am returning as it just does work as expected. My review as follows: Pros Right out of the box impressed with the packaging with clear instructions Assembly easy We have rugs at entry ways that collect grass and dirt - picked up most everything No bag was a winner - emptying tank was easy We have 3,000 sq ft to clean. Battery lasted using regular and eco as needed. I thought it would be quieter - but - not so loud that I need my usual earplugs Product is built extremely well with nothing feeling cheap or skimped on. NO plastic 8. Air from sweeper exhausts high so dirt not low 9. Takes up little floor space Unfortunately none of the above make for an effective sweeper Cons Small brush that you attach to the long nozzle tube could have a wider opening and be bigger….as it clogs up with hair and also cannot run on eco and pick anything substantial off the floor If you don’t remember to turn off the brush roller after sweeping a carpet, it will suck up any electric cord on the floor. Attaching the hose back onto the main body is awkward. It requires you to turn the hose around which takes time. Hair on brush is difficult to remove Hair builds up on the sides of the head while sweeping instead of being sucked in. NO light Attachment holder just gets in the way Cannot get under low furniture like V11 or my corded vacuum. Tested the couch for cat hair removal - okay but hair tangles in brush entry A very big CON is transitioning from sweeper to hand held. At least 4 steps.! It is awkward but easier after doing several times - V11 Dyson much quicker Rotation of the head left and right on the floor took a while to get used to because it turns quickly. It tends to pull when turning. Did side by side comparison with a V11 Dyson and Dyson won hands down for ease of use.
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Posted 3 years ago
Hi there Eileen Thank you for taking the time to post you detailed review. We really do appreciate our customers giving us 'real-life' constructive feedback & glad to hear you liked our design & power performance. Regarding the hair wrap you mentioned: we are currently developing anti wrap technology which will be available soon. I will of course feed your comments back to our design team Kind regards The Lupe Team
Posted 3 years ago
I have tried to love this vacuum but have been constantly disappointed. Let me first say the customer service has been impeccable. They have attempted to assist me in solving a number of issues. However, it hasn’t ended the multiple issues that continue to arise. This morning while vacuuming sand from my child’s shoe it has just moved it around. Tired of fiddling with it and cleaning it…. Just want it to work each time I want to use it. Frustrated. When it works it is fantastic and impressive. Seriously considering buying a new vacuum. 😞
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Posted 3 years ago
Hello Melissa Thank you for your review. We appreciate any customer feedback we receive. We are sorry to hear you have been experiencing problems with your Pure Cordless. I understand our technician has been in touch to arrange a repair for you. Kind regards Julie Tyler
Posted 3 years ago
At first glance I like my new vacuum cleaner. I like how simple it is to use. Hope it will last forever 😁
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Posted 3 years ago
Great product and fantastic customer support!
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Posted 3 years ago
It works very well and has a reasonable battery life. The two negatives are that it is quite heavy and tricky to steer, which makes vacuuming quite an active exercise.
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Posted 3 years ago
A splendid piece of tool and technology, designed by people who actually use a vacuum cleaner! Immensely effective, efficient, maneuverable, accessibility at a touch, light -- splendid, thoughtful, environmentally responsible. Lovely tools, pleasant brushes, washable filter, removable rollers that work beautifully on carpets and bare floor where in a place where three cats live. The wand and portability suit for hard to reach places so I can actually dust with it. In short, I am thrilled AND grateful. Having had many vacuums in my 72 years, I am enormously pleased to have found you and my new Lupe.
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Posted 3 years ago
I found the cleaner too heavy and am returning it.
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Posted 3 years ago
Hi Janet Thank you for your feedback. I'm sorry the Pure Cordless was not for you. We will be happy to process you return Kind regards The Lupe Team
Posted 3 years ago
The Lupe vacuum was every bit as powerful and convenient as I had hoped. I was so excited I charged and used it multiple times just in the first day we had it. I also love how easy it is to take apart and clean or service; not many appliances do that these days. It absolutely meets my expectations for a cordless vacuum and will be part of our cleaning kit going forward! If I had one wish, it would be for an American distribution point - I washed the filters and set them out to dry and my dog grabbed one and “disappeared” it in the backyard someplace. The new one is coming via DHL but something a little faster would be very handy.
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Posted 3 years ago
Everyone is raving about this vacuum cleaner in my household.
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Posted 3 years ago
We have just bought our second Lupe, which probably says more than anything else about how happy we are with the real life performance. We are big fans. We wish you all at Lupe every success in your mission...
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Posted 3 years ago
Love the lupe The only thing that would make it better is being able to get a second battery sent New Zealand
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Posted 3 years ago
Easy to assemble. Light and manoeuvrable to use. Excellent battery life. Good suction and easy to empty. Particularly pleased that most parts are replaceable. What’s not to like?
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Posted 3 years ago
Lupe Technology is rated 4.5 based on 694 reviews