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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
impeccable user-friendly design and the engineering is fantastic! my dad's been using a kirby vacuum from 25 years ago and the lupe is the first vacuum he's ever seriously used alongside it! will more than likely purchase a second one! absolutely love it!
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Posted 4 years ago
Hi Dominic Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
This is an overall excellent vacuum. This thing just works, and the videos online of how it works are not exaggerated. This is by far the best vacuum I’ve ever had and I’ve owned Dyson, Shark, Eureka to name a few. The attachments are useful and thoughtfully stored and the battery lasts longer than I thought a vacuum battery would. I would highly recommend this vacuum to any household, big or small. I crowdfund a lot of different things, but the Lupe is definitely far and away one fate best and most useful.
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Posted 4 years ago
Hi Justin Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
So Far So Good. - After charging I vacuumed an area rug with my current (wired) dyson. After which I went over the same rug with the standard mode on Lupe, and pulled more out of it than I would have thought. After which, I then went back over it with Lupe on high mode. - And pulled the same amount of material from it again. Has enough power to clean our 2000 sqft home, and still have around 25% juice left in battery.
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Posted 4 years ago
Hi Andrew Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
I’m really liking everything about it except the short hose - I was vacuuming my couch today and I found the hose length inadequate. The suction is outstanding, the removable battery and battery life is awesome! Quite pleased so far!
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Posted 4 years ago
Hi Heidi Thank you for taking the time to reach out regarding your experience. I will share your thoughts and feedback with our team directly for further review Kind regards The Lupe Team
Posted 4 years ago
Really like it. However, I feel that the battery life could be longer. Also, dirt tends to get caught at the top of the tray (by the handle) and gets stuck there, not letting everything fall in to the tray. These are minor, but for the price paid, I feel as if they should be addressed.
Helpful Report
Posted 4 years ago
Hi Juan, Thank you for taking the time to review your Pure Cordless. See below the battery run time on each power mode: 1. eco: power level for maximum cleaning time, up to 60 min. 2. normal: default level that is suitable for general use, up to 30 min. 3. max: enhanced power for particularly dirty areas, up to 15 min. We would recommend using the eco mode as your default setting as the suction power on eco is excellent and will still get your carpets deep cleaned. With regards to the dust bin, we recommend using a cloth to get the trapped dust out of the bin. We will also make sure to address this in future iterations. Best, The team at Lupe
Posted 4 years ago
Great vacuum and a huge improvement over my aging V6 Dyson. Overall, VERY impressed with the vacuum, it’s suction/power, portability, and repairability. You guys did an awesome job. The only place where it’s fallen short for me compared to the Dyson stick vacuum is when it comes to vacuum dog beds or thick rugs. The algorithm in the motor shuts off the roller so that it’s unable to clean up the fur. Previously with the Dyson, I could run the brush roller over the dog bed or rug without worrying about it shutting off. Other than that, great product all around!
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Posted 4 years ago
Hi Brian Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless. We really do appreciate feedback from our customers & I will pass your comments & suggestions back to our engineers & design team for their review. Best regards The Lupe Team
Posted 3 years ago
Excellent customer service and an excellent product. I’m from the U.S. and shipping was incredibly fast. I can barely get my Amazon orders shipped this fast! Great job!
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Posted 4 years ago
I almost gave it 4 stars because it is heavier than I was expecting making it harder to push than expected. However, the quality of the build is excellent and only cheap material could make it lighter, I suppose. I have never had a bagless before so emptying the collection bin has been an eye opening experience! I can't believe all of THAT is coming off my floor!
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Posted 4 years ago
Hi Thank you for reviewing our Pure Cordless. I will be sure to pass your comments back to the team. Kind regards The Lupe Team
Posted 4 years ago
The Lupe vacuum cleaner is very efficient , powerful , sleek and fairly long lasting battery. It does an excellent job of picking dust and debris. If you don't have dogs that shed this would be almost perfect. It does a good job of vacuuming the hair, however the problem is with emptying the canister. Most of the hair gets stuck around the filter. So every time to empty the canister I have to open the filter also and remove the hair from there. That is why it lost 1 star. If it wasn't for that it would be a 5.
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Posted 4 years ago
Hi We really do appreciate feedback from our customers experiences. I will pass you comments on to our team. Thank you again The Lupe Team
Posted 4 years ago
I like the capacity of the bin and how easy it is to empty. The filters are easy to get at and maintain. The suction is good on all levels. I am very happy with it so far, the only thing that can be improved is the tool holder, sometimes the tools fall off.
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Posted 4 years ago
Hi Micheal Thank you for taking the time to review our Pure Cordless. I will make sure your comments are fed back to our design team Kind regards The Lupe Team
Posted 4 years ago
Almost perfect! Great vacuum that cleans better than anything I have previously used. It does great sucking up larger debris like cereal and pet food. One area in desperate need of improvement is the bin. Debris like hair wraps around the inside of the bin. And it’s in accessible to clean. It’s a messy pain to clean out with an air compressor. I’d like to see Lupe offer some sort of cleaning solution (perhaps a flexible brush) to make cleaning the bin easier.
Helpful Report
Posted 4 years ago
Hi We really do appreciate your comments & experiences of using the Pure Cordless. I will make sure these are passed back to our design team Thank you again The Lupe Team
Posted 4 years ago
I really was impressed with how easy it assembled, HOWEVER the battery would not charge leaving me with a fancy sculpture. I am almost 76 and need someone to help correct this situation.
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Posted 4 years ago
Hi Lisa, Thank you for reaching out and please accept our sincere apologies for the issue you have had with your battery. One of our engineer will be in touch with you shortly to resolve the issue. Best, The team at Lupe
Posted 4 years ago
Love it, love it!!! One thing we thought we had ordered an extra battery with it, can you please check our original request for the vacuum cleaner!
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Posted 4 years ago
Hi Marjan, We have checked your order and can confirm you had not ordered an additional battery. I have however made a note of your interest and we will be in touch once our spare batteries are available to purchase from our website (which should be early next year). Best, The team at Lupe
Posted 4 years ago
Its taken a while to get to understand how best to use this vacuum...but now that I have, I am generally pleased with it. The two main problems Ive encountered are that the foot of the vacuum tends to lift up and not stay parallel with the ground, and the release flap on the bin is regularly jammed...however the power and suction are very impressive and it DOES have a good battery life, as long as you use it in eco mode. The wand attachment could do with being longer as well...but apart from this, its a good product!
Helpful Report
Posted 4 years ago
Hi Johnathan, Thank you for reaching out and apologies for the issue you have had with your Pure Cordless. I have passed your details onto one of our engineers that will be in touch with you shortly as the head of the machine should stay down when in use. Best, The team at Lupe
Posted 4 years ago
I have been using Lupe for about a month now, and I love it! I've never used a cordless vacuum before, and it's so much better than I could've imagined! These are the things that make me happy I ordered the Lupe ~Lighter than any of the corded vacuums I've used ~Great sucking power ~Battery lasts a long time for me (I vacuum a medium-sized living room plus a hallway 2-3x per week, and I've only needed to charge the battery once so far; have also vacuumed the small kitchen, so it works on laminate too) ~Compact size ~Easy to maneuver ~Both included tools attach easily to the Lupe so they won't get lost ~Quieter than other vacuums ~Easy to empty So far I haven't found anything that I don't like about the Lupe, and look forward to many years of use. NOTE: I was one of the people who purchased through the Kickstarter campaign. Because of the pandemic, shipping was greatly delayed, through no fault of the seller. It was for that reason that the item took so long for delivery. However, the folks at Lupe Technology were great about keeping us up-to-date on what was causing delays, so we were well informed about the process along the way.
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Posted 4 years ago
Hi Chloe Thank you for taking the time to review our Pure Cordless & for your very positive comments! We really do appreciate customer feedback. I will be sure to make the team aware of your great review Kind regards Hayley
Posted 4 years ago
Great communication, with innovative, quality products. Can't wait to see more!
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Posted 4 years ago
No other vacuum I've tested works this well on low power giving me the longevity I want not just in it's environmental mission but also battery life to clean up so much! I can only be critical of hair tangles in brush (one pass with brush roller off is a workaround) and wanting replacement parts to buy (which they will roll out soon).
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Posted 4 years ago
The unit is well-built, the components interface well, and it performs nicely. The wheels could roll a little easier... ball bearings? And, it's a little heavier than I had hoped... but not prohibitively. You will need an extra battery to cover 1000+ sq.ft. But, it's ideal for a quick touch-up when you don't want to get out the big rig.
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Posted 4 years ago
Hi Cliff Thank you for taking the time to provide a review for our Pure Cordless. I will make sure your comments are fed back to our design team. Kind regards The Lupe Team
Posted 3 years ago
It is the best vacuum cleaner I have ever used. I love it and use it every day to pick up crumbs in the kitchen...better than a broom. My carpets look brighter and cleaner and my wood floors don't look dusty. It handles going from two types of surfaces...carpet to wood so well. It is so easy to use, not heavy, not noisy, and not too big. Easy to get into tight spaces. The construction and design are perfect and so well engineered. It is so easy to empty and use the attachments. My only regret was not buying one for my daughter-in-law when I pledged in kickstart and an extra battery would be nice convenience but not necessary. If I could, I would give it 10 stars...it is that good. My personal THANK YOU to all that were involved in the making of this incredible, powerful, easy to use, as well as beautiful machine. A job well done and may you become number one in the world. One last thought, when it arrived, the packaging was so incredible beautiful it looked like a gift when just looking into the box. You got the feeling that this was going to be something very good....I looked at it as a gift to me and my life. I'm also 75 years old and it is so wonderful and easy for me to use I wish I had one like this 50 years ago.
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Posted 4 years ago
For a start, there aren't 20 models to choose from - Lupe Technology produce one, and what a one it is! Stick vacuums?... too heavy on the arm if doing a large area. Other floor standing cleaners did not offer the sheer power that the lupe provides. In terms of sheer power it's above anything I could find. And that's the seller for me - I don't want to go back and forth fifty times to clean a spot. And when I do go over it, I want to know that pretty much everything has ben picked up. I did the typical challenge whereby I vacuumed my carpets with my previous cleaner, the day before my lupe arrived. On visible inspection you would say my carpets were clean. lupe vacuum disagreed. Some additional pet hairs were picked up and what I can only describe as cup-fulls of sand/grit material. This cleaner picks it up. House is feeling noticeably fresher. Yes, the cleaner isn't cheap - but I feel anything else is a false economy if you need to spend twice as much time doing this task. It is well designed, looks great, has everything you need on the cleaner. All components are easy to access (battery, brush bar etc). The battery houses a decent duration (easily 40 minutes on normal power), which given the efficiency is more than enough.
Helpful Report
Posted 4 years ago
Lupe Technology is rated 4.5 based on 694 reviews