Machine Mart Reviews

1.8 Rating 249 Reviews

20 %

of reviewers recommend Machine Mart

Company Reviews

Questions

Metrics

1.8

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Machine Mart deliver? How long does Machine Mart take to deliver? Does Machine Mart deliver on time? How is accuracy and good condition of items delivered by Machine Mart?

Returns

How is Machine Mart returns process?

Customer Service

How can I contact Machine Mart? How quickly does Machine Mart resolve customer queries?

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Ask a question and get answers from people who are customers of Machine Mart.

Phone:

0871 410 1250

Location:

Machine Mart Limited211 Lower Parliament Street
Nottingham
NG1 1GN

How do I contact Machine Mart?

Helpful Report

(6 months ago)

You can contact Machine Mart by Telephone, Email and Live Chat.

Helpful Report

(6 months ago)

56.25%

Industry Average

“ The staff don't care about the product or service and repair if a product is not working properly and don't oner the product guarantees on them as you are the retailer you sort it out and not tell the customer to ring the manufacturer up to sort out the problem I am sill waiting for you to ring me about my draper gtp34 petrol bushcutter gard for the last three weeks ”

- Anonymous

“ There is no customer service! They are people answering your calls who do not care about the company losing customers and seem to only be employed to prove you wrong and argue with you, they are condescending and rude. ”

- Anonymous

“ Customer service is appalling Customer service is appalling. ”

- Palmer

Machine Mart Reviews

Customer Service - Average