“I believe that the coaching was too focused on "calories in vs calories out". For many folks who have experienced trauma, mental illness, and cultural differences, this mindset does not apply. There are several factors that impact weight loss outside of the calories you take in and burn. Some folks have disabilities (some invisible) that prevent them from walking 10000+ steps a day. Some folks have illnesses where many foods cannot be consumed. There are many factors that were not considered during my coaching experience.”
Hi Chelsea! Absolutely valid points here. Coaching should be about a lot more than just calories in vs calories out. That is of course the ultimate determining factor in weight loss, but how one goes about managing their intake is where personal factors absolutely need to be taken into consideration. Lifestyle factors such as physical limitations, disabilities, aversions to certain approaches, personal history, and many others need to be considered when aiming to get someone's calorie expenditure to exceed their calorie intake.
It sounds like we missed some opportunities here, and for that I apologize! I do plan to take a look into your coaching experience personally, and I'll be looking to see where we missed things, where the gaps were, and how we could have better helped or guided you.
If you're ever willing to give us another shot, I'm confident we can take all of this as a learning lesson and make sure you have a better experience the next time around. Should you ever choose to grant us a 2nd opportunity, you can contact me personally at dylan@macrosinc.net. I'm the head of our client experience here at Macros Inc and I would see to it personally that we get you matched with a coach and provide them with all of the context here so that we can guide you better going forward.
I appreciate you taking the time to write this and thank you for the honest review! If there's anything else you'd like to add or any other comments you want to provide, my inbox is always open.
“I have really enjoyed having Razieh for a coach. She is has a lot of knowledge about nutrition and physical fitness and is able to give me great ideas every week on how to improve myself. She is very encouraging and kind. She takes time to look through my food logs and make insightful suggestions. She is a great coach!”
“Razi is amazing! She has been so patient with my pace, but keeps me on track when I waiver from the plan. I know you only get the results when you put the work in, but having this accountability has kept me from making my situation worse. I have lost about 25 pounds since hiring a coach and am grateful for the group information and the individual coaching!”
“Oh my goodness, so many wonderful things I can say about Melody! She is a wealth of information and suggestions, great insights, funny, kind, very responsive and helpful. She is a great support system and someone great to lean on when you’re going through something tough. I find her genuine and fun. She is also a straight shooter, which I love! I feel so fortunate to have had her as a coach.”
“I have been a client for one year - primarily nutrition coaching and some complete coaching. Overall good experience so far. My coach, Melody, is very encouraging and easy to work with.”
“Very thorough experience. Everyone I was in contact with, from customer support to my coach, was very professional and responded promptly to any questions. Very solid experience. After taking a break I intend to come back!”
“I joined Macros Inc after discovering a need for more consistent and personalized support. I was hesitant around the investment at first, but knew I was a priority and wanted to try it out. I was linked to a coach that was a “perfect” fit. I started with the nutrition only plan for the first few months, later to enroll in the full coaching option to allow for a personalized plan to meet my goals of weight gain/muscle growth.
This is where the real work started. I was challenged, encouraged, confronted, kept accountable and had a front row seat to some of my self sabotaging behavior that often kept me stuck for so long.
Through my coaches continual support and ability to meet me where I was that current week, we accomplished amazing wins! I now have the ability to weight my accomplishments outside of the scale and have a more normalized viewpoint of muscle growth and the time it does takes to gain an adequate amount.
I had the privilege of working with Brittany S. and there is not one thing I regret about this journey with Macros Inc. I learned so much about myself, proper nutrition, how much my menstrual cycle affects my workouts/ eating habits 😩, and how to see the progress and give myself credit for it along the way.
It was a great starting point for me and the valuable nuggets I learned will only assist me in continuing these habits and way of living for the days to come.
Thanks Brittany!! 💪🏼”
“Danielle has been amazing. The right amount of kick in the ass when I need it and not yelling at me when I am already feeling bad about getting off track. The accountability has been what I needed.”
Hi Laura! I appreciate the review and thank you for sticking with us and trusting us to help get you to your goals. I'm sorry you've been struggling, but I know we can still help get you there. I'll look into this personally and have your coach follow up with you to see what else we can do to help, and how we can get you back on track to losing the last bit of weight you're looking to lose!
If you need anything from me personally or if there's anything you want to contact me about, don't hesitate to email me at dylan@macrosinc.net
Thank you!
“In the short time I’ve been working with my coach, she’s gotten to know me and knows how to get through to me when I’m about to give up. Without her by my side I probably would have given up by now”
“I love my coach! She pushes me and encourages me unlike any coach I’ve had before. I’ve had in person coaches that haven’t provided me the tools or support I need. So glad I found coach Viktorija!”
“Last year I did the two week free trial and was not impressed but then you added the month by month option and I decided to try it again. I am so glad I did! Ally was my coach and what I learned from her is invaluable. She was warm, friendly and so knowledgable. Ally saw things I was missing and helped me dig into motives, behaviors and attitudes that were affecting my fitness journey. What surprised me greatly was how much I can apply her insights into daily life not just weight loss. I am a believer!”
“Working with a coach has been the best investment that I have ever made. My coach Telyana has been so supportive, non-judgemental and patient with me! Through her consistency, availability and expertise, I learned to manage my food urges, be patient and forgiving to myself. I learned a lot about nutrition and exercise. I am a lot more relaxed around food and can finally have fun and still be fit. I am still working on my goals and now I am confident the are achievable. I feel fully transformed and a lot more hopeful. Coaching defenetely is the way to go reach your fitness goals.”
