Maisons du Monde Reviews

1.2 Rating 129 Reviews

5 %

of reviewers recommend Maisons du Monde

Company Reviews

Questions

Metrics

1.2

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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Helpful Report

(1 month ago)

You can contact Maisons du Monde by Email and Telephone.

Helpful Report

(1 month ago)

25.00%

Industry Average

“ Shame there isn't a minus option on here, not only delivered the wrong item but also then took 6 weeks to return my money! Just awfully bad service such a shame as the products are really lovely ”

- Shelley Alger

“ Spoke to customer service twice and asked specifically if my old sofa would be taken on delivery of the new one. ”

- Anonymous

“ Been trying to order a sideboard for months, either out of stock or when I get to add the item to my basket, it says oops, you have missed out. Phoned them in the hope they would reserve one for me, but they can’t do this! Some customer service, do they want business, what a way to run a company. Had a look at trust pilot reviews and you know what, will now be buying from someone else! ”

- Anonymous

Maisons du Monde Reviews

Customer Service - Bad