Maisons du Monde Reviews

1.2 Rating 129 Reviews

5 %

of reviewers recommend Maisons du Monde

Company Reviews

Questions

Metrics

1.2

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Maisons du Monde deliver? How long does Maisons du Monde take to deliver? Does Maisons du Monde deliver on time? How is accuracy and good condition of items delivered by Maisons du Monde?

Returns

How is Maisons du Monde returns process?

Customer Service

How can I contact Maisons du Monde? How quickly does Maisons du Monde resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Maisons du Monde.

Visit Website

How quickly does Maisons du Monde resolve customer queries?

Helpful Report

(1 month ago)

Greater than 71% of reviewers feedback is Maisons du Monde takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

25.00%

Industry Average

“ cancelled my order with no explanation. I tried to order it as express delivery which they said they wouldn't do. I called the company and they were passing me between departments. No-one would help, and then they just hung up on me. The item was meant to be a Christmas Present but now will not arrive in time for Christmas. Their customer service is terrible. DO NOT ORDER FROM THIS COMPANY 1 star is a compliment for them ”

- Anonymous

“ They don’t even deserve 1 star. They sent me a table with missing parts and damaged! and they are asking me to pay again for delivery to my apartment. Their customer service and delivery service are the worst I have ever experienced. ”

- Meg

“ I would give 0 star if I could. Never ever ever buy from this company. I received my order but it was damaged and I am still fighting with the company 3 months later to rectify. Their customer service is the poorest I have ever experienced! ”

- Gillian Marron

Maisons du Monde Reviews

Customer Service - Bad