Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.53

4.5 Rating 1,122 Reviews

89 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery by your own company was brilliant. Your two delivery people were very obliging and prompt at the time you arranged and put the fridge freezer where I asked them to. Gave me advice on setting up. Thank you for your good service I will certainly use you again.”

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Posted 2 years ago

“Ordered an air conditioning unit and it arrived next day, the delivery driver was very friendly and brought the unit inside the door as request. All in all a smooth service. Would highly reccommend Marks Electrical”

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Posted 2 years ago

“So easy to order and arrange delivery of my new fridge freezer. All the information and reviews helped me make my decision and the price was excellent with free delivery too. Communication was good too. On delivery day I was given a two hour window and it was well within that time and the two guys were very friendly and helpful. It couldn’t have been easier. Will definitely be back when I need a new appliance!”

Marks Electrical 5 star review on 21st July 2022

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Posted 2 years ago

“Excellent customer service polite delivery staff will only buy electronic devices from this company cannot recommend any higher outstanding thank you”

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Posted 2 years ago

“Great choice, fab prices and delivered the next day. The delivery guys were brilliant too. What’s not to like.”

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Posted 2 years ago

“I really think Marks Electrical are fraudsters. We ordered a black Neff hob from them for £329 around two months ago. We are having our whole house renovated and did not open the hob till a couple of weeks ago for the templater to fit our worktop. When we did open it, we were so busy and distracted that we did not realise it was the wrong hob. We have a black Neff induction that we ordered from another site and only when we put them together did it click that 'hey, this is the wrong hob!'. We have rang and pleaded with Marks Electrical. The hob is still wrapped up in its plastic packaging but our tradespeople through the box away! Marks have told us that they can't do anything about this because it's over the 14 day cooling off period. However, we have received the incorrect item, and what's more, the hob we have received is £150 cheaper! They have told us they can't do anything and have told us to basically go away and take a 10% discount - which is nothing compared to the pain, hassle, time and money this is using of ours. We want to move into our new home with the correct items we bought and paid for! This is causing us a lot of anxiety and worry and Marks Electrical have been extremely unhelpful. We have photos of the hob and of the box and a video showing me speaking after the templater left, with the hob just showing on the side. We would have no reason to lie. All our appliances have a black glassy finish and now we have this random chrome hob that does not go with our kitchen! We are taking this case as far as we can, because it's actually fraudulent of Marks Electrical and the supplier.”

Marks Electrical 1 star review on 19th July 2022

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Posted 2 years ago

“Unbelievable speedy delivery. Order 3pm afternoon, got the product 6.30am morning 😮😮”

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Posted 2 years ago

“I bought an Aspen Pumps Xtra air conditioning unit and I am over the moon with the product, it arrived in time for this awful heatwave The customer service of Marks Electrical was fantastic, the evening before my delivery I received an update with the time slot and the name of the delivery driver, then on the morning of my delivery I received a message to say my delivery would arrive within the next five minutes, the delivery drivers were excellent, very well mannered and cheerful,”

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Posted 2 years ago

“Great value for money. Best service i have ever had, ordered Monday afternoon and got delivery 7:30 am next day.Friendly drivers and very polite. Would recommend to everyone.”

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Posted 2 years ago

“Utterly awful and disgusting service. Bought a washer dryer from this company and was told we had 48hrs to report any damage or malfunction. Case looked OK so the machine was put in place and switched on. Apparently, customer service say that's my mistake!!!! The dent I then noticed in the front panel of the machine was now uncovered by their "guarantee" to replace damaged goods. Ive just been told because I plugged it in, I'd installed it and it had been used! How the hell do they think I'd see if it actually worked without plugging it in!?!?? I'm left with a damaged product which they refuse to replace. Buy from them if you want, but whatever you do, DON'T PLUG IT IN!!!! Utterly useless pretenders. Hope they're ashamed, I would be!”

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Posted 2 years ago

“Fridge arrived today very pleased with it. Delivery men very helpful and friendly. Will definitely use again.”

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Posted 2 years ago

“Excellent company, delivery as promised and kept well informed about delivery times would certainly purchase goods again as very reasonably priced.”

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Posted 2 years ago

“Simply brilliant from start to finish - Fast, simple and affordable products with rapid delivery and superb communication”

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Posted 2 years ago

“We were in disbelief when the item we ordered on a Saturday said it could be delivered the next day on Sunday. We were kept up to date and then bang on time the item was delivered pretty well 24hrs after we ordered. What service!”

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Posted 2 years ago

“Excellent service and spot on delivery very competitive prices would recommend mark's electrical to everyone thanks for your help will see you again for next item I need cheers”

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Posted 2 years ago

“ME ordering page made it very easy to order and pay for my LG oled tv. I was e mailed immediately to inform me what time it would be delivered and then text 10 mins before arrival. Driver was very polite and friendly. Excellent service and a very good price.”

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Posted 2 years ago

“Great service . Would recommend to anyone using this company 5 stars all day Thank you.”

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Posted 2 years ago

“Excellent service. Easy to order and very quick delivery. Very professional delivery men”

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Posted 2 years ago

“Good price, easy ordering on website, fast delivery”

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Posted 2 years ago

“Excellent service. Best price for this item when compared with other electrical stores + free delivery, kept me updated all morning on delivery time, which was more or less on time stated, on text. Delivery driver was also very courteous and helpful. Would buy from Marks Electrical again and would certainly recommend them.”

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Posted 2 years ago

Marks Electrical is rated 4.5 based on 1,122 reviews