Login
Start Free Trial Are you a business?? Click Here

Marks Electrical Reviews

4.5 Rating 1,127 Reviews
88 %
of reviewers recommend Marks Electrical
Read Marks Electrical Reviews

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

Write Your review

Marks Electrical 1 star review on 17th June 2024
MR R S NOTAY
Marks Electrical 1 star review on 13th June 2024
Alan Britain
Marks Electrical 1 star review on 1st March 2024
Shabz
Marks Electrical 1 star review on 12th December 2023
Dan
Marks Electrical 1 star review on 30th November 2022
Mohamed Careem
Marks Electrical 1 star review on 30th November 2022
Mohamed Careem
Marks Electrical 5 star review on 14th November 2022
PM
16
Anonymous
Anonymous  // 01/01/2019
I ordered a CDA oven at a good price. Delivery was 7 - 9am , had a call at 6.30am to say that Daniel was outside and was it convenient to make the delivery. It was and will definitely recommend Marks for great service
Helpful Report
Posted 9 years ago
Service 2nd to none . Product very good and terrific value for money I would recommend the company and the product to everyone.
Helpful Report
Posted 9 years ago
Very fast delivery, excellent customer service, would definitely use again.
Helpful Report
Posted 9 years ago
Disappointed. Bewildered. The service dishonest. Bought finance assuming that the decision will be made instantly , however, after I went through application process was told I will be contacted in future regarding my application. Now I am confused: can not buy from somewhere else as already agreed to this one and do not know how long my application process will take. Now I feel down and unhappy with regret
Helpful Report
Posted 9 years ago
Saved my Xmas.thanks for the oven on Xmas eve . respect.
Helpful Report
Posted 9 years ago
The whole experience from ordering on the telephone to taking delivery exactly at the allocated time slot was first class. I would definitely use Marks again as the price was spot on _ well done. Brian M
Helpful Report
Posted 9 years ago
Excellent product, delivered bang on time as per the scheduled time slot. Driver friendmy & offered good advice regarding installation. Would highly recommend this company.
Helpful Report
Posted 9 years ago
Have bought from Marks Electrical before, (for fridge and cooker) again now for an LG65" TV. Delivered on time by Curtis and Glenn efficiently and happily - put it exactly where we wanted it. We would certainly recommend Marks Electrical.
Helpful Report
Posted 9 years ago
We ordered a 65" curved 4K TV, it was delivered as promised by Curtis Morris and Glenn Chambers in an extremely friendly efficient way. They were both very helpful and placed the television exactly where we wanted it. Nick, the sales person was also extremely helpful and nothing was too much trouble for him. We have ordered many times from this company, (fridges and cookers for our tenanted properties) and have never been dissapointed. Would certainly recommend Marks Electrical.
Helpful Report
Posted 9 years ago
Excellent company, I have used this company many times now, always reliable, great range of very competitively priced goods. Knowledgeable staff.
Helpful Report
Posted 9 years ago
The product we bought was a Sharpe microwave. The price was very compete, free delivery and we were kept totally up - to - date re delivery etc. The driver contacted us twenty minutes or so before arrival, superb timing. Driver was very polite and helpful. This company is very professional and I can't recommend them high enough.
Helpful Report
Posted 9 years ago
Very quick delivery I only ordered a week before Christmas. Tyrone the driver was very helpful. Cooker in and looking good. Price was good value too.
Helpful Report
Posted 9 years ago
Great product choice/prices and good all round communication via email and text. Many thanks to the delivery team - Curtis and Glenn - on time and very helpful. Highly recommended.
Helpful Report
Posted 9 years ago
Couldn't fault the excellent service. From the recorded message when I phoned, which also told me where I was in the queue, to the sales staff and delivery man, everyone was polite, friendly, helpful and efficient, and inspired confidence. As promised, I was notified when the cooker I wanted was back in stock, and the delivery was speedy and right on time. The fact that the price was nearly half that of John Lewis was admittedly a very welcome bonus! I shall have no hesitation in recommending Marks Electrical to my friends, and they are likely to be my first port of call next time I need a kitchen appliance.
Helpful Report
Posted 9 years ago
I was very pleased with the work Mark did for me last time, so when I had a last minute panic about getting my new cooker installed before Christmas I phoned without really expecting him to fit me in so quickly. He asked me clear questions over the phone to get a sense of what was needed, and offered to squeeze the job in at the end of the day, on the day that the cooker arrived. And he was true to his word. At such a busy time of year I thought this was above and beyond the call of duty, and a lot of effort for him to take for a small fee. So thank you Mark. You are appreciated.
Helpful Report
Posted 9 years ago
Wanted a tv and found it at marks electrical at a very good price. The communication was excellent from the moment I placed the order. I had home delivery which turned out to be a great choice. The delivery driver Daniel was so helpful kept me informed and even carried tv to the house. I was so impressed with the service that I will be ordering all my replacement white goods from here over the next few months. order 407739
Helpful Report
Posted 9 years ago
Had such bad customer service!! Ordered a fridge freezer it was over 4 hours late (didn't even call to tell me that they was running late I had to contact you) Then when it finally turns up its the wrong item!! The driver tells me to keep it as I have all my food outside (half we had to throw away as it was out for to long) and we have a 1 year old so we need food!! Then a girl from " Customer Services" (I wouldn't call it that as she had NO CS skills) calls me trying to catch me out the see if I would admit if I had received the wrong product!! The started telling me we needed to pay the difference....... Excuse me you delivered the wrong items 4 hours late and you are putting this on me!!!!!!!! Then she tells me I signed for the incorrect item so I have to pay!! I then made it clear that the driver stated we could have it and wrote on the form that it was ok, then I signed!! She then said she needs to check and go to the warehouse...... like I was lying!! I heard nothing for over a week then she calls me last week telling me you will be collecting the fridge freezer and I will have to remove it..... Nooooo way...... After more attitude from the same girl I got her to agree to me keeping it and the food in and the driver to wait till I remove the food as I wasn't going to throw away more food. Craig the delivery driver today was great and so helpful. And the CS advisor today was fab (can't remember her name) but she was so much better and understanding. I know the fridge that was delivered was wrong and very expensive but it was second hand now for all the drama I'm surprised we wasn't allowed to keep it!!!! Anyway completely disappointed and everything was a joke from begging to end. NO communication and wrong item and I have lost a lot of food and have a rip in my Lino now from all off this!!!! Beyond a joke
Helpful Report
Posted 9 years ago
Very good service,keept informed of delivery time. Both delivery men Glenn Chambers and Curtis Moris were very helpful and polite. Thank you for you top class service.
Helpful Report
Posted 9 years ago
Tim, the delivery man was so helpful I don't know how I would have managed without his help
Helpful Report
Posted 9 years ago
Excellent service. Product was delivered at the time specified, and the driver phoned us when he was twenty minutes from our home. The delivery team were both helpful and courteous. Would certainly use this company again.
Helpful Report
Posted 9 years ago
Marks Electrical is rated 4.5 based on 1,127 reviews