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MATCHESFASHION.COM Reviews

1.6 Rating 153 Reviews
15 %
of reviewers recommend MATCHESFASHION.COM
1.6
Based on 153 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 68%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How is MATCHESFASHION.COM returns process?
(2 months ago)
Greater than 95% of reviewers feedback is MATCHESFASHION.COM returns process could be better.
(2 months ago)
F

Returns - Difficult

0.00%
Industry Average
Does anyone know what can be done to get the refund or the parcel back? Same story, i made a return and just received this email... im looking for for the solution to force them at least to send back the order.... its a fraud, no matter what terms they have, the returns of online orders just must be accepted within 14 days...
- Zw
Shocking service !!!! Please be aware that returns work with Matches if you are lucky.
- Yulia Glazkova
Refusing returns, do not order from them
- Anonymous