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www.mcarbo.com Reviews

4.2 Rating 144 Reviews
79 %
of reviewers recommend www.mcarbo.com

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www.mcarbo.com 5 star review on 6th February 2022
Andrew Reeves
www.mcarbo.com 5 star review on 15th December 2021
Ryan Knight
www.mcarbo.com 1 star review on 6th August 2021
Anonymous
www.mcarbo.com 5 star review on 5th June 2021
Danny
www.mcarbo.com 1 star review on 3rd May 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
Ordered 2 CZ 75 recoil springs. After 50 rounds, I disassembled the pistol to find the slide was stuck. Long story short, the spring was quite a bit too long, coil bound, and smashed the recoil spring guide through the frame (destroyed the guide). Had this gun had a metal guide rod, it likely would’ve damaged the frame. I measured it fully compressed against 5 other springs from CZ, CGW, and Wolff. All the other springs (13-18lbs) were exactly the same length, with only one loop of spring visible outside the slide fully compressed. Theirs has 4 loops and is almost .100” longer than the rest. They first said I installed it incorrectly. Then they said there’s something wrong with my brand new 75 omega. They talked to me like I was a child and insulted my intelligence. After reading the reviews here, I probably won’t even send the springs back, as it sounds like I won’t be getting a refund anyway. Very very poor company to deal with. I said from the beginning I felt the spring was simply a qc issue, and they responded with insults.
www.mcarbo.com 1 star review on 3rd May 2021
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Posted 3 years ago
Hello Everyone, I am not one to leave reviews (especially negative reviews) but feel this needs to be known. I recently ordered 7- CZ75 MCARBO Spring Kits for my TriStar Pistols. I ordered these because I was told if they did not fit I would be able to return them for a FULL REFUND (I have a chain of emails to prove it) That being said I kept one of the kits I had already installed (minus some parts of the kit that didn't fit) because I didn't want to go though the trouble of removing the MCARBO Spring kit I had installed which by the way made a very minimal almost unnoticeable difference vs. the 40-50% less trigger pull they claim. I returned the other 6 kits back to MCARBO for a FULL REFUND as I was told i would receive. I finally received a refund from MCARBO minus the return shipping cost which they failed to mention to me (not a big deal only $4.04) but worst of ALL they kept the Sales Tax which they say they do not refund ($17.44) which is Totally Illegal to do !!!!! I wonder how many MCARBO Customers have been ripped off their hard earned money by paying taxes on an item they returned ???? Is MCARBO paying the government this Sales Tax that they are NOT refunding their Customers ??? I highly doubt it !!!!! SOUNDS LIKE TAX FRAUD TO ME !!!!! I will be contacting the Feds to report them along with filing a complaint with the Better Business Bureau. Stay away from MCARBO at ALL COSTS (Pun Intended) You have been warned !!!!!
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Posted 3 years ago
I ordered from Mcarbo. Mcarbo sent a different, deficient product. Mcarbo offered the replacement they should have sent free if I paid the shipping, contrary to their policy of free shipping if they are wrong. Then When I called they said I took to long to accept their offer and I had to pay full price to fix their deficient product that I didn't order and never wanted. Mcarbo policy they don't follow: "Customer is responsible for all shipping costs if seller is not at fault. If M*CARBO is at fault, we will gladly cover any return shipping costs and correct your order. In the end, the customer service manager refused to help my situation. Avoid Mcarbo. Look at Midwest Industries for alternatives.
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Posted 3 years ago
For a company that's this large and makes the money they make , they do not help the customer. I'm an NRA instructor , Gunsmith, and in the Firearm business. I ordered a trigger kit and polishing kit and after 10 days and 3 calls no product. The shipment was created and the product shows still in clearwater. I asked for a replacement ... Pretty standard . When I asked for free overnight shipping since they dropped the ball not me I was told I had to pay $30 for that service. Spoke to a manager and the same thing. I was very rudely told "I don't work for the post office " twice.
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Posted 3 years ago
I ordered main springs for a Marlin model 60 on a Friday and had them on Monday. Great service and prices. I have referred MCARBO to several friends for them to use in the future. Thank you and Semper Fi
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Posted 3 years ago
Fast shipping, the fully built M-Series Keltec Sub-2000 is exactly what I ordered. But, there was zero response to multiple emails and FB messages to make some changes and additions. I will just order the parts I want, but it would be great if they could just respond to a message. Great customer service is way different than good customer service.
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Posted 3 years ago
Customer service was grate it's nice to be able to talk to some one who cares. Installation videos, Quality parts,Delivery time,and yes free shipping was nice too.
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Posted 3 years ago
Super fast shipping and great service
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Posted 3 years ago
I ordered a Marlin 60 trigger spring kit and a 10/22 kit. When I got them, I got sick and wasn't able to do anything with them. I finally opened the box last week and noticed that my 10/22 kit was not in the box so I gave them a call explain the situation because some time had passed since I received the order and there was no questions asked. They just sent me what I was missing. Their delivery times absolutely amazing. I have ordered several products from them and they get here in a very very timely manner. I highly recommend them and will continue to use them for my needs. Plus there how to videos are amazing and well informative
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Posted 3 years ago
I sent my .40 M&P Shield in for a trigger spring replacement and internal polish! M*Carbo kept within their stated turnaround time. Their return shipping was on point. The pricing was fabulous! Took my gun to the range today and the difference was night and day! I was sooo happy and impressed! Thank you, M*Carbo!! I am going to be sending you more of my firearms in the near future!
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Posted 3 years ago
Installed a spring kit in a sky cmp 2. No issues install was easy with the video. Minor issue with the roll pin for the trigger. Needed a smaller punch. Trigger pull is very comfortable. Quality components.
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Posted 3 years ago
Bought some parts for a sub 2000.. Easy to order plenty of instruction Videos to help you install. They came quick in the mail and are well made. Some time and effort was put into These parts..And they followed up To see if I had any issues.. I would highly recommend ..
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Posted 3 years ago
I've had a wonderful experience shopping with you guys your parts are high quality and easy to install thank you so much
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Posted 3 years ago
Have used their 1911 recoil spring kit on 2 different guns and a trigger kit on a sd40ve great price and product. Couldn't say greater things well pleased.
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Posted 3 years ago
(13JAN20) Called tree times in the past 7 days and left messages but they have not returned my calls.
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Posted 4 years ago
Ordered several parts for my Ruger PC Charger from them, everything came as expected but I ran into a bit of trouble with the muzzle break. The crush washer on the muzzle break deformed and therefore I needed to obtain a replacement. It was my fault and I own that, I was not expecting a replacement for free but reaching out to customer service, I was told a replacement washer will be $7.00. This is very poor customer service IMO, I obtained 5 replacement wagers from a random eBay seller for $5 shipped. I will never buy another product from them again, I’m sure their products are great as long as everything goes right, you’ll be happy. Just hope that nothing goes wrong for you as they are not trying to help. To me, customer service is just as important as a quality product.
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Posted 4 years ago
I ordered and installed the spring and shim kit for a Ruger SP 101, and I couldn't be happier with it unless they actually did the job for me. I wanted to do it and learn for myself and since then I've installed their kit for my S&W SD40VE and my daughters Ruger LC9, both with excellent results thanks to the video's guiding me. Some people have complained that there are not enough hammer or trigger shims in the kit for a perfect fit, and that may be true, but I think these people would complain if they were hung with a new rope. Great job M*CARBO, I will be ordering from you again.
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Posted 4 years ago
I ordered the spring kit for the FN509 earlier this month. Long story short, I never received my spring kit in the mail but the tracking information showed it to be delivered. I reached out to MCARBO to see what the process was on tracking the product down or filing a claim. I emailed them at 9pm central time last night and they responded at 7am central the very next morning. They were able to help me out and there is another spring kit being shipped TODAY. I am completely blown away with their customer service, punctuality, and kindness. Most other companies would have said it wasn’t their problem but MCARBO stepped up and resolved an issue that wasn’t even their fault. I’m very impressed and will definitely be doing more business with them in the future, as well as referring everyone I shoot with!
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Posted 4 years ago
They talk a good game however the spring- shim kit I ordered for my sp-101- .22lr revolver resulted in about 25% misfires. They provided less than half the shims needed to shim the trigger. Their attitude was “well, that happens” they suggested I buy thicker trigger shims elsewhere. When I inquired about the 100%satisfaction guarantee I found that since I had installed the kit that I would only get a store credit minus a 25% restocking fee. And I would have to remove the installed parts and send back for their approval. Not happy. Will not recommend and will shop elsewhere in the future. They couldn’t even tell me with confidence what weight the hammer spring in the kit was. Got about 3 answers. Factory spring works fine.
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Posted 4 years ago
Received my order quickly and in perfect condition which many expect when placing an online order however after i placed my order MCarbo sent me videos with installation info just in case i needed it without any request from me...awesome
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Posted 4 years ago
www.mcarbo.com is rated 4.2 based on 144 reviews