Me and My Glass Reviews

Name: Me and My Glass
Address: The Old Drill Hall 10 Arnot Hill Road, Arnold, NOTTINGHAM, Nottinghamshire
Rating: 4.66

4.7 Rating 475 Reviews

93 %

of reviewers recommend Me and My Glass

Company Reviews

Questions

Metrics

4.7

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0330 043 6803

Email:

admin@meandmyglass.co.uk

Location:

The Old Drill Hall 10 Arnot Hill Road,
Arnold,
NOTTINGHAM
Nottinghamshire
NG5 6LJ

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Me and My Glass 4 star review on 19th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would highly recommend the service. It is the second time I have used them. Product is as requested and arrives promptly.”

Helpful Report

Posted 10 months ago

“Clear guide to ordering, quick delivery and well packaged.”

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Posted 10 months ago

“Delivery time spot on, brilliant communication with regular updates and with customer care for the glass. Packing was fantastic. Thank you.”

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Posted 10 months ago

“Great company”

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Posted 10 months ago

“FASTSERVICE AND DELIVERY, ITEM EXACTLY AS EXPECTED”

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Posted 10 months ago

“Glass cut exactly to my measurements and it arrived well before the expected delivery date. Price was also very competitive”

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Posted 10 months ago

“Avoid at all cost. Items not received seller cannot provide signature of signed items, either courier has stolen or abandoned items and forged delivery. I was abroad time they say they delivered complete lie. Refusing to refund £200 paid in good faith. Avoid them you cannot trust them l am very angry”

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Posted 10 months ago

“Quick delivery, glass fit like a glove. Thank you for a great service!”

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Posted 10 months ago

“The customer service team was exceptional, addressing all my queries promptly. Plus, the delivery was lightning fast, ensuring I received my order well ahead of time. I will definitely be a returning customer. Wood burner working as normal”

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Posted 10 months ago

“was able to cut me some glass for an obsolete solid fuel roomheater , all I had to do was supply the size and they did the rest with quick turn around”

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Posted 10 months ago

“I don’t like giving bad reviews and I don’t give a 1 star lightly. But unfortunately the service I received from this company was very poor. There was no phone number readily available to contact the company so you have to rely on emails. The email response time was terrible, literally days to respond which was frustrating. Not only that, the time it took for manufacture and delivery was months, and even then communication was poor. When our bespoke glass shower screen arrived the parts needed to put it together weren’t sent alongside it, so this was another delay. I then had to chase this up. And when the accessories finally did arrive some of it was missing. This required more chasing and days of waiting for a response. There was no communication to update you on delivery and the whole process required a lot of time and effort from my end to find out any information. And of course any response via email took days. In hindsight, I wish I’d spent slightly more on the product with a different company. I would have gotten it faster with a lot better customer service and a lot less headache. Never again will I use this company!”

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Posted 10 months ago

“No no and no dont. The reviews here.. i cant believe. Ordered in january.. been in constant contact through email. But guy plays an idiot. Explained its the wrong item, he sent. He replies have i not recieved it. Taking the p##s”

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Posted 11 months ago

“Fast delivery perfect replacement glass for my stove.”

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Posted 11 months ago

“Wrong size ,late delivery, emailed them was promised reply.. nothing.”

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Posted 11 months ago

“Order 17990. My order was placed on 11th april and never recieved for my interior design client board and is past the deadline if your reading this ‘Me and My Glass’ i would a full refund please”

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Posted 11 months ago

“Contact me and my glass a few weeks back regarding a splashback. I wanted a picture on my splashback and it needed custom made for size. I have a few emails with me and my glass and they were very helpful. The splashback arrived and looks and fits like a glove!”

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Posted 11 months ago

“Good packaging.but poor delivery by DPD.”

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Posted 11 months ago

“Good service Glass well packed and delivered as stated. Easy to use website”

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Posted 11 months ago

“Never responded to my online request for a quote, they claim, due to high demand, they may take 1-3 working days to respond, perhaps they should add "never" somewhere in there. No telephone number to follow up - how strange is that??!!”

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Posted 1 year ago

“Amazing really happy with the quality and the delivery time 👍🏽”

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Posted 1 year ago

Me and My Glass is rated 4.7 based on 475 reviews