MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.33

4.3 Rating 1,261 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to change the front wheel assembly on my MGI cart after it ran into a sprinkler hole about 4" deep. It broke both sides of the pivoting axle where the front wheel folds under for storage. Changing out the assembly was not difficult and I think anyone con do it. Now I keep the cart closer where, hopefully, I will see and avoid such hazards. It might be a good idea for the engineers to test this area for strength. I didn't think to speak to customer service to see if it could have been a warranted part. I just ordered a new assembly and installed it myself.”

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Posted 4 days ago

“I've had my MGI AT buggy for about 4 years. The bottom holding strap broke (the clip section) after my buggy ripped over on a hill. I ordered a new one which was reasonably expensive. Very easy to order and it was delivered within the week. Hopefully I won't need anymore parts or "add ons" in the future.”

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Posted 1 week ago

“The initial purchase process was smooth and delivery was timely.”

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Posted 1 week ago

“Pretty easy to order the battery. I wish there was a diagram to illustrate the proper orientation and installation. I had to ask my brother to take a picture of his opened remote. It was an easy install with his photo.”

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Posted 1 week ago

“MGI zip navigator is my first MGI product and I love it. Easy to operate in every way. I play 3-5 days a week so lots walking but no pushing or pulling keeps me energized.”

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Posted 1 week ago

“The technical response was great, the delivery of the part was good but disappointed that the new bracket was not sent with it shown I the repair video and had to wait another three days before I could use on the course”

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Posted 2 weeks ago

“Happy with my navigator. It is very robust but not so happy that the charger failed in inder 2 years.”

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Posted 3 weeks ago

“I've experienced some issues with the device tipping over.”

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Posted 3 weeks ago

“To date I have a favorable opinion of MGI Golf. Sales has been great but the Service responses have been slow. On Wed Jan 22nd, I met the USA Office Mgr, S. Topps at the 2025 PGA Show in Orlando. We will connect next week when she returns to the office and that could potentially add another star.”

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Posted 2 months ago

“Love the Navigator Quad just hope it holds up better than my comparable BagBoy did”

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Posted 3 months ago

“Order arrived promptly. No instructions but we were able to find a you tube video for a similar model.”

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Posted 4 months ago

“Love how fast it is, how I can hit a ball, then start walking away from the cart knowing it will catch and pass me in a flash. Love the battery power indicators. The remote works flawlessly, charger is easy to put on and off. Wish it was a bit lighter for loading in the SUV, but can work around this by lifting from a raised arm and the bottom strap. The manual speed dial is not intuitive, takes getting used to. Another caution is if you have a tall bag, you need to be careful about uneven terrain: my cart was thrown off balance and fell several times. When in doubt, switch to manual and hold the handles. The tiny front wheels are great at adjusting on the fly, but won't go over a curb or firm ledge of even three or four inches. Work in progress learning dos and don'ts, but very happy so far.”

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Posted 5 months ago

“Has been able to”

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Posted 5 months ago

“Very easy to place order and arrived in good time.”

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Posted 5 months ago

“I needed to replace my battery, but could only purchase battery with charger. Now I have two chargers, but oh well.”

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Posted 5 months ago

“Excellent company. Great follow up. Some products a little pricey ... but always good quality's”

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Posted 6 months ago

“Unfortunately the sand bucket holder did not fit. My buggy is about 7 years old, I thought it would be a universal fitting. Is it possible to get one for an older buggy? Apart from that the strap is good and the delivery process worked well.”

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Posted 6 months ago

“The cart is awesome. The bag to put it in is not.”

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Posted 6 months ago

“The buggy is great. Dependable and easy to control.”

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Posted 6 months ago

“After nearly three years of use, the front wheeel assembly gave out. The trolley was still under warranty, but sending it back to MGI for this kind of fix made zero financial sense. Instead, I purchased a new one. Unfortunately, installation was no simple trick, so I took it to a golf cart dealer/repair shop who did it for me for $20. I'm very satisfied with the trolley after all my use of it, but the warranty situation leaves a lot to be desired. MGI really should arrange for local repair of items still under warranty. The technician who corresponded with me was helpful and responsive, but his (and my) options were extremely limited.”

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Posted 6 months ago

MGI Golf Inc is rated 4.3 based on 1,261 reviews