Millets Reviews

1.8 Rating 262 Reviews

19 %

of reviewers recommend Millets

1.8

Based on 262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Millets:

Amazing summer deals on Camping Equipment, Tents & Sleeping Bags from top leading brands Eurohike, Outwell, Vango & Peter Storm. Buy from Millets today. Millets is one of the best-known names in UK, offering quality products on a selection of outdoor kit in over 260 stores nationwide and online at www.millets.co.uk .

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Email:

customerservice@millets.co.uk.

How do I contact Millets?

Helpful Report

(1 week ago)

You can contact Millets by Email, Live Chat and Telephone.

Helpful Report

(1 week ago)

58.33%

Industry Average

“ Incompetent customer service staff! GDPR complaint still ongoing with not one member of staff willing to look into this! Now been two months and they've stopped responding to emails. Very dissatisfied. Be wary! ”

- Anonymous

“ Have returned an aqua coat which Millets described as not returnable, until I wrote a review. I returned it special delivery for proof. Despite this I still don't have refund. Contacted by email, as can't find phone number. No answer to email 2 weeks later. No refund and now the have my item to resell 🤔🤔😢 thus has been ongoing since Oct. Such bad customer service ”

- C Prentice

“ Dreadful return service , over a week , no acknowledgment of return , no refund . Do not use #359544073 ”

- Anonymous

Millets Reviews

Customer Service - Average