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Millets Reviews

1.8 Rating 262 Reviews
19 %
of reviewers recommend Millets
1.8
Based on 262 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Millets:

Amazing summer deals on Camping Equipment, Tents & Sleeping Bags from top leading brands Eurohike, Outwell, Vango & Peter Storm. Buy from Millets today. Millets is one of the best-known names in UK, offering quality products on a selection of outdoor kit in over 260 stores nationwide and online at www.millets.co.uk .

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Email:

customerservice@millets.co.uk. 

How quickly does Millets resolve customer queries?
(1 week ago)
Greater than 48% of reviewers feedback is Millets takes over a week to resolve customer queries.
(1 week ago)
C-
58.33%
Industry Average
Ordered goods paid for the next day delivery service two days on and still hasn't been given to courier for delivery
- Anonymous
My partner ordered some walking boots along with some socks which were £17.50 a pair. The boots arrived after some delay, but no socks. Spoke to Millets customer service who said we had received the socks and if there was a problem to sort it out with the bank. We will never again buy from scammers like Millets. We feel we've been robbed. 😔
- Anonymous
Terrible customer service and will be reporting to Trading Standards.
- tara chanter