Mobile Phones Direct Reviews

2.0 Rating 197 Reviews

25 %

of reviewers recommend Mobile Phones Direct

Company Reviews

Questions

Metrics

2.0

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Mobile Phones Direct deliver? How long does Mobile Phones Direct take to deliver? Does Mobile Phones Direct deliver on time? How is accuracy and good condition of items delivered by Mobile Phones Direct?

Returns

Customer Service

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How long does Mobile Phones Direct take to deliver?

Helpful Report

(3 weeks ago)

Mobile Phones Direct normally delivers next Day.

Helpful Report

(3 weeks ago)

50.00%

Industry Average

“ Ordered online received a large box on delivery containing 20 phones but not the one I ordered.Contacted them immediately they arranged collection a few days later I took photographs of items to secure it.Saved them over£5000 and yet all I got as a thank you was £26. ”

- Anonymous

“ Either its been caused by heat or there was a crack upon delivery of the phone. ”

- Lucy

“ Three days after placing my 'next day delivery' order, Mobile Phones Direct (MPD) have taken £470 and not even processed my order. ”

- James Eustace

Mobile Phones Direct Reviews

Delivery - Average