Hi Mahomed,
I’m really sorry to hear that you're not feeling satisfied with your experience. I can see that your unlock process for your iPhone 7 Plus from EE UK is marked as "Unlock Complete." If you have any concerns or if anything isn't working as expected, please let me know. I'm here to help ensure everything goes smoothly for you!
Thank you for choosing us!
Best,
Charlotte
Hola Ismari, gracias por tu comentario. Lamento que te sientas frustrado. Veo que el estado de tu pedido es "Desbloqueo completo", lo que significa que se proporcionaron los códigos de desbloqueo y deberían funcionar para tu OPPO CPH2579. Si tienes algún problema al usar el código de desbloqueo, comunícate con nosotros para que podamos ayudarte a desbloquearlo. No se aceptan reembolsos en esta situación, ya que cumplimos con el servicio solicitado. ¡No dudes en preguntar si necesitas más ayuda! Saludos, Charlotte
Hola Juan, ¡Gracias por tus comentarios! Me alegra ver que el estado de tu pedido muestra "Desbloqueo completo". Es genial que ya hayas realizado los pagos para la verificación de elegibilidad y el servicio de desbloqueo. Entiendo que el tiempo de espera puede ser frustrante. Hacemos todo lo posible para procesar todo lo más rápido posible. Si tienes alguna pregunta específica sobre el uso del código de desbloqueo "s8Bw7YjaqMPpMqYQ", ¡házmelo saber! Estoy aquí para ayudarte a que tu experiencia sea lo más fluida posible. ¡Gracias por elegirnos! Saludos, Charlotte
“This website is a SCAM and has been Flagged by Norton Antivirus Software with a CAUTION label.
The site promotes that it can unlock any network a phone might be locked to. The website displays a big Australia flay in the top right corner as the country selected but when billed prices are twice as high as they charge in USD which was not specified. After paying the initial fee to see if my phone was locked to a network, the service said the phone was locked to an Australian Network but did not specify which one which I thought was odd as I tested the Phone out with my SIM card when purchasing secondhand and it worked as it should. After posting this secondhand Iphone to a friend in the Phillipines and they were not able to call anyone I was getting frustrated and tried this mobile unlock service to rule that out as a cause for the calling problems. When I proceeded with the next steps of the unlock process which is all a load of BS, the phone was said to be know unlocked and it still did not work and has not for over a month. It turned out that the SIM card purchased in the Phillipines was a data only SIM and that is why they could not make phone calls. The whole website is a SCAM for people who want immediate results which are just not possible without know the mobile phone carrier and contacting them directly. The customer service say that your were aware of the three stage unlocking costs but this is not true as costs should have been charge in Australian Dollars and the phone was never locked in the first place.
Please note that they have created a new dodgy website called mobileunlocked.com and will continue to fleece people with their dishonesty. We will hunt them down with pleasure and return the favour.”
Hi Justin,
I’m really sorry to hear about your experience and understand your frustration. It sounds like there was quite a mix-up with the SIM cards you were using. Our service does require an eligibility check followed by unlocking payments, which is all detailed before you finalize your order.
Just to clarify, the payments you've made were necessary steps in the unlocking process. The order status shows "Unlock Complete," which means we've completed our part, but I encourage you to double-check with the carrier in the Philippines regarding SIM compatibility.
If there’s anything else I can help clarify or assist you with, please let me know! Your satisfaction is important to us.
Best,
Charlotte
Hi Sanjeev Sharma,
I’m sorry to hear that your iPhone 15 Pro is still locked. Since your order status shows "Unlock Complete," it may be that you just need to follow the unlocking instructions we provided. Make sure to connect your phone to Wi-Fi and restart it to complete the process.
If you’ve done this and are still having issues, please let me know, and we can look into it further. Your satisfaction is important to us!
Best,
Charlotte
“You are a scammer and the imei number I used has not been opened, you are fake, I have initiated legal proceedings for this, if the imei number that belongs to me is opened in a short time, I want to tell you that I will give up taking legal action.”
Hello Tuncay,
I understand your frustration, and I’m here to help! I see that your order status is marked as "Unlock Complete," which means the unlock process for your iPhone 14 Pro Max should be successful. It’s important to check your device with a compatible SIM card to ensure everything is working smoothly.
If you have specific concerns about the IMEI number, please provide more details or check the unlock instructions received by email. We want to make sure you have the best possible experience with our service. If you still need assistance, feel free to reach out.
Thank you for your patience!
Hi Nico,
I’m sorry to hear you’re having trouble with your Samsung Galaxy S9! It looks like your order status is "Unlock Complete," and your unlocking code is **37942414**. If your phone doesn’t prompt you for the unlocking code when you insert a non-Vodafone SIM, you might need to consider a **Remote USB Unlock**. This additional service can help in cases where unlocking codes aren’t working.
If you have any further questions or need assistance with the next steps, feel free to ask. We're here to help!
Xin chào Huỳnh Thiện, Cảm ơn bạn đã phản hồi! Tôi thấy trạng thái mở khóa của bạn hiển thị "Mở khóa hoàn tất" cho iPhone 12 của bạn với AT&T. Nếu bạn có bất kỳ lo ngại nào hoặc cần hỗ trợ thêm khi sử dụng điện thoại đã mở khóa, vui lòng cho tôi biết. Chúng tôi ở đây để giúp đảm bảo mọi thứ diễn ra suôn sẻ cho bạn! Trân trọng, Charlotte
“Nice timing it’s decent , I don’t agree with the fee to simply “check” if it’s elegible for unlock but other than that not sure if I would do it again, you can find unlock services way cheaper than this site , just try eBay , sadly I paid for the 30$ thinking that was the unlock service sadly it wasn’t , all together paid 80$ for this stupid service and with a chance of a 10$ “credit” for leaving a review”
Hi Oscar,
Thank you for sharing your experience. I understand how the fee for the Eligibility Check can feel frustrating, and I appreciate your feedback. Just to clarify, the $28.99 you paid was for the Eligibility Check, confirming your device’s potential to unlock, while the $50 was the fee for the Standard Unlock service. All costs are detailed during the checkout process to ensure transparency.
I understand your concern about prices; however, our service focuses on providing reliable, official unlocking solutions with ongoing support. Remember, you can use the $10 credit toward a future service if you decide to give us another chance. Your feedback helps us improve, and we hope to serve you better in the future!
Best,
Charlotte
Привет, Марекс Блажевичс. Спасибо, что обратились! Рад сообщить, что статус вашего заказа для iPhone 14 Pro Max отмечен как «Разблокировка завершена». Похоже, вы внесли все необходимые платежи: 13,49 евро за проверку соответствия требованиям и 33 евро за стандартную разблокировку. Если у вас есть дополнительные вопросы или вам нужна помощь с дальнейшими шагами для завершения процесса разблокировки, я здесь, чтобы помочь. Просто подключите телефон к WiFi, выключите его и включите снова, чтобы завершить разблокировку. Не стесняйтесь спрашивать, если вам что-то еще нужно! Всего наилучшего, Шарлотта
“Fraudulent company - they tell you it will cost one amount to go through the process; then once you’ve paid - they hit you another charge to actually unlock. They are not upfront about 2 charges to actually do the unlocking.”
Hi Eric,
Thank you for your feedback. I understand your concerns about the charges involved. When you placed your order, the cost for the Standard Unlock was clearly outlined at $28.99. This payment initiated the eligibility check, which is a necessary step before the unlocking process.
Once the eligibility check is complete, the actual unlocking payment is required to finalize the process. We strive to be transparent about all costs involved, which are detailed on the checkout page prior to purchase.
Since your order status shows "Unlock Complete," it sounds like you're all set! If you have any further questions or need assistance with the next steps, feel free to reach out. We're here to help!
Best,
Charlotte
“Malisimo me hizo gastar en un chequeo de si esta bloquedo depues en otro de ver si se puede desbloquear y finalmente desbloquear para que no sirva nada y no respondan en el soporte”
Hola Jorge, entiendo perfectamente tu frustración con el proceso. Para nosotros es importante que estés satisfecho con tu experiencia. Solo para aclarar, todos los costos, incluidos los $6,99 por la verificación de red, los $14,99 por la verificación de elegibilidad y los $108 por el desbloqueo, se detallaron en la página de pago antes de que realizaras tus pagos. Tu estado actual muestra que tu desbloqueo está completo, así que asegurémonos de que todo esté funcionando para ti. Si tienes problemas, te recomiendo que te comuniques nuevamente con nuestro equipo de soporte, ya que deberían poder ayudarte a resolver cualquier problema que tengas. ¡Gracias por tu comprensión y apreciamos tu paciencia! Saludos, Charlotte
“Not great to be honest. Honest is probably a good word to use here. The website hides/doesn't make it clear that the first payment isn't to unlock your phone at all £11.99.
That initial payment is just to do a 'check'. Then they ask you to pay an additional £25.99 to actually unlock your phone.
I regret using mobileunlocks.com for sure.”
Hi L T Clayton,
I appreciate your feedback and understand your frustration. I want to clarify that the initial payment of £11.99 is indeed for the Eligibility Check, and this is clearly outlined on the checkout page before purchase. This step is necessary to ensure your phone meets the criteria for unlocking.
Following this, the £26 payment was for the Standard Unlock, which is part of our process to unlock your Samsung Galaxy S10. Now that your order status is "Unlock Complete," you can use the unlocking code, "31805958," to finalize the unlocking process.
If you have any questions or need further assistance, please feel free to ask. We’re here to help!
Здравствуйте, Анастасия. Мне очень жаль слышать о вашем опыте. Я хочу уточнить, что все сделанные вами платежи являются необходимыми шагами в процессе разблокировки. Вы оплатили проверку соответствия требованиям, разблокировку и проверку сети. Каждый из этих шагов четко описан на нашей странице оформления заказа. Похоже, ваш заказ был размещен 2 сентября 2024 года, и наша команда работает над обработкой вашего запроса на разблокировку. Если ваш статус — «Ожидает оплаты», пожалуйста, заполните его, чтобы мы могли продолжить разблокировку вашего iPhone 15 Pro. Мы здесь, чтобы помочь вам в этом процессе! Дайте мне знать, если у вас возникнут дополнительные вопросы или опасения. Всего наилучшего, Шарлотта
“I reveived unlocking service from this company on 27th august. Firstly they asked £11, sortly after they requested final price £26 with claiming 24 hours resolution time. It has been more than 2 weeks there is no codes. Although I wrote them on their chat system they gave me same copy-paste answers. I even didnt reply them on the chat option or email system because they sent email from no-reply email addresses. Acorrding to them they completed process but I dont have code they are asking '20 more for NUC code which is free at vodafone! They are just distract my problem and my refund request. They didnt complete the job I paid 37 and I am asking my money back”
Hola Diana, ¡lamento mucho que te sientas así! Veo que pagaste tanto la verificación de elegibilidad como el desbloqueo estándar, y el estado de tu pedido refleja "Desbloqueo completo". Si tienes alguna pregunta sobre el proceso de desbloqueo o necesitas más ayuda con tu iPhone 12 Pro, házmelo saber. ¡Estamos aquí para ayudarte a que tu experiencia sea positiva! Gracias por tu comprensión.
“Charged me 11.99 just to check if my phone was stolen then asked for a further £46.00, no prerequisite that this payment would also be required for an unlock.
Additionally, very poor customer service support, would definitely not recommend.”
Hi Zeeshan,
I understand your frustration, and I'm here to help clarify the process! The initial payment of £11.99 was indeed for the eligibility check to ensure your phone is ready for unlocking. It's common for all unlocking services to require an eligibility check first, followed by the unlocking payment, which in your case is £46.00.
I assure you that all costs are clearly outlined on the checkout page prior to purchase. I'm glad to inform you that your unlock status is "Unlock Complete," so your iPhone 11 Pro should now be ready for use.
If you have any other questions or need further assistance, feel free to reach out! Your satisfaction is important to us.
Best,
Charlotte
