Modern Rugs UK Reviews

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

How can I contact Modern Rugs UK? How quickly does Modern Rugs UK resolve customer queries?

Get Answers to Your Questions

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Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

How quickly does Modern Rugs UK resolve customer queries?

Helpful Report

(1 year ago)

Greater than 62% of reviewers feedback is Modern Rugs UK resolves customer queries within an hour.

Helpful Report

(1 year ago)

95.05%

Industry Average

“ Modern Rugs have a lovely easy to use website. it shows the rug at various angles and truly reflect how the rug looks. The product was delivered promptly. When I spoke to the lady in customer services she was very helpful and resolved my query straight away. Would definatlely recommend them ”

- Melanie kaigi

“ Lovely quality rug. Been searching for ages for a runner rug that would fit my long living room. It has long pile and feels luxurious under foot. Service was great all the way through, easy process that kept me informed. ”

- Guest

“ great service, timely and communicative even in the time of the lockdown ”

- Robert Cox

Modern Rugs UK Reviews

Customer Service - Good