“Well well where do I start a total shambles avoid taking warranty out with this shower at all cost total scam and rip off my fuel pump went on my Mercedes hybrid and it’s still parked up at my house broke down over a thousand pounds worth of costs to fix but say they won’t pay out sent photos and invoices of repair costs but want videos and pics is a mechanics word not good enough then with the proof send they also say it’s wear and tare on the car what’s the point in taken out a warranty then 😂 me and my partner have had many conversations with them but still no joy it’s like trying to get blood out of a stone but it’s not ending here that’s for sure folks look at the bad reviews and please avoid at all costs !”
“Excellent company, very professional can highly recommend, this is my 5th year with Momentum and extremely happy with the level of service they offer”
“Avoid like the plague. Can somehow diagnose faults from an office and can actually give a time and date of the fault without inspecting the car. Probably the worst company I have encountered in a very long time. Customer service appalling. Warranty limited only £500 and labour £40 an hour.”
“Had the car just over a week and the rear breaks have locked up, glowing hot and turned the disc purple. Phoned up momentum and they say it's wear and tear and refused to help. Not worth the paper it's written on. I was going to extend my warranty with them when I got they're letter through the door. Not now totally waist of time.”
“SCAM stay away!!
Refused the claim “wear and tear” had a report from qualified mechanic stating it was a sudden failure!
I don’t think anyone has had any repair covered under there warranty!”
“Scam! Don't use this company! I have there Gold Warranty. They refused all payout when you tried to claim. They will say your issues are ongoing and you did not get fixed immediately even though the car is serviced at main dealership and drives fine until the car starts to fault and you have it diagnosed at main dealer immediately. They will bounce you around from on person to another and dragged on until it's over the claim time limit then refused to cover the issue in future.”
“Got the top level warranty on a Volvo xc60 I’ve don’t 10000 miles since without warning my clutch completely went did exactly what they said got garage to send photos videos they declined because according to them the fly wheel was worn.how do you have wear and tear of a fly wheel this cost me 1413 I didn’t expect them to cover all but completely declined everything I’d avoid these like the plague from what I have heard they will try and avoid paying anything out”
“Avoid this company at any cost.l have payed for it and l can't even cancel it.Purchased car at W12 in Hinkley Road.you can't cancel it and you can't reach them when is to make a claim,they come with dozens off excuses not replying to the mecanic when they send them quote and they give a time laps off only 10 days. AVOID at any cost”
