Moonpig.com Reviews

1.5 Rating 1,270 Reviews

11 %

of reviewers recommend Moonpig.com

Company Reviews

Questions

Metrics

1.5

Based on 1,270 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Visit Website

Phone:

0345 4500 100

Location:

10 Back Hill
London
EC1R 5EN

How does Moonpig.com deliver?

Helpful Report

(5 days ago)

Moonpig.com delivers items by Courier and Postal Service.

Helpful Report

(5 days ago)

65.52%

Industry Average

“ I have been using Moonpig for a while, never had any issues, fast delivery can even choose the date you want, good quality and a great choice of cards, recently i damaged a card, on requesting a duplicate, Moonpig sent me one the next day i will just add totally FOC, will continue to use for any future cards ”

- Leroy

“ Made it early to give enough time for delivery as it was the Christmas period. ”

- Joseph Crawford

“ Since COVID-19 I have send 4 cards with moonpig and I have been really pleased with the service, delivery and ease of making the card! Bravo Moonpig! ”

- Amy Clark

Moonpig.com Reviews

Delivery - Average