“I Ordered From Motea June of 2023. They emailed me and said my order would be delivered September 1 2023!!! Tried to contact them through Email, phone call, etc,etc. No one would contact me back!! Called my Credit card company and they couldn't get in touch with anyone about my funds!!!! THIS COMPANY IS DEFINITELY A SCAM!!!!!!!! DO NOT USE THEM!!!!!”
“My stand came surprisingly quick which was nice. In the description it said that it would fit my bike, well it didn't. I tried to return it, but they said that returns from America are not accepted. So now they're telling me I wasted 200 dollars on their "Con"stand”
“This company is Garbage rotten don't touch them hopeless take your money and don't care atoll about customer mucked me about for 3 weeks I didn't get my item only to be eventually told they had refunded £309 worst company I've ever dealt with”
“Buy two shocks and came incomplete try To talk write emails nobody answer
So dont buy anything here they don t care about customers
And now what i do for 170€ i spend?”
“Service client 000
Pas de réponse téléphone
Pas de réponse à mes mails
Commande une tente ilya 3 mois
Toujours pas de nouvelles
Mais paiement encaisser rapidement
Je crois que j'ai été victime d'une arnaque à fuir”
“This is a scam scam site!! Everyone be careful!! The product ordered and paid for will not be delivered and the money will not be returned. I have already filed a police report. If you have also been scammed, I recommend that you file a report, because these dirty bastards will not stop.”
“Motea Shipped my order in two parts and included invoices for the full retail value, not the special offer price on both parcels, both poorly packed and damaged. As a consequence, I had to pay customs duty and VAT twice (50%). Motea Customer Service doesn't even respond to emails.
Hopeless, avoid at all costs!”
“After Morea collected the money for the product, they send me an email saying that I won't be able to get my stuff for another 3 months. That wouldn't work for me, so I decided to cancel my order and get my money back. I requested the order cancellation 3 times but they completely ignore their customers. They never responded and they are still keeping my money.If this isn't a scam I don't know what is. Fraudsters, no doubt about it.”
“Terrible experience. Will never order from this website again.
Ordered hand guard for my CRF1100, quality is very poor and no mounting instruction. When I wanted to return the item, It says:"No return to this location", which is California in USA!!!!
KEEP AWAY from this company”
“Worst Customer Service -
So bad it's unbelieveable! I order an adapter for my ConStand to fit my new bike. It arrived missing a bolt. This was obvious from the picture of the contents and that I fitted one of these to a previous bike. It's an engine bolt so didn't want to try to find something in the hardware shop.
After 3 messages via their website, I was getting no response - I finally had to open a PayPal dispute to get their attention. I'm hoping to soon get a refund as a sent the item back at a cost of €20 to me. On an €80 purchase!
The worst part is now my ConStand is completely useless. Do I order again with the hope they'll get it right the next time or just chuck my ConStand in the skip and be done with it?
Anyway safe to say I won't be shopping on Motea again and couldn't recommend a ConStand unless you are planning on never changing your bike.”
“😡😡 Keep away from this fucked up company. Waited 3 months, still no Sizzybar. When I E-mailed them, They didn’t answer, and They charged me one more time from my creditcard. Now I give up, and will contact my creditcard-company to get my money back. 🤬🤬”
“Absolute scam. Based in China and using a front business in Germany. Exact same set up as Lightzey and many others that spend heavily on Google ads. No contact centre, contact forms don’t work. Everything is a con. Do Not Buy.”
“J’ai commandé une béquille moto.
J’ai reçu le mauvais article.
J’ai renvoyée l’article comme demandé par Motea cela a prit en tout 20 jours pour me renvoyé un nouvel article après vérification par le service logistique après un échange interminable de mails avec le service clientèle !
Le nouvel article était de nouveau un mauvais article
J’ai sonné au service clientèle qui m’a signifié qu’il ne voulais plus que je soit client et que je pouvait commander sur un autre site !!!
Je trouve ça aberrant en 2023 !”
