“In the time of covid my businesses were closed and I had a hard time paying my full accounts but still I tried and kept to the arrangements that I phoned and made with Mr Price account dept. When my businesses opened again I paid off my full account by their request and was told once this was done I could use my facility again. I paid it off and phoned them. I was told I could now use my card again. Last weekend I went to a store to buy a few items only to be told that my account had no available credit and my account could no longer be used. In other words I was conned into paying off my account to the tune of 5720 rand. I think your accounts department are a joke and will say anything just to get money out your loyal customers even in this difficult time”
“I was really starting to enjoy my time with Mr Price despite headoffice making life as difficult as pssible for me. But then I was struck down with Covid19. 2 weeks later I received an email saying my employment had been terminated, even though I had presented medical certs. Dont be decieved in the interview, its a horrible company to work for.”
“My first order arrived even before the expected time. For that 3 days later i made the 2nd order and it was suppose to arrive on Tues (08/2012) but it was on that day that they sent an email that it has been shipped. It's Friday today and nothing, I spoke to a consultant and she was very friendly and told me that I should expect it on Wedns latest as the are delays around this time. Sad bcoz I'm leaving tomorrow nd will have to get my order next year”
“If you want to get scammed then this is the store for you.
Haven't received my online order and their consultants have been unable to assist me in getting my order or my refund.”
“My email was used for a fake account - asked to cancel account, never heard from customer service. Hadn't heard of the company before this but will definitely never use them now.”
“Mr Price Online Payment is Pathetic. i Paid My account online two weeks later and i get told my account is in ARREARS! yet the money was debited from my account....”
“I'm using the app for some time now and it never gives issues. On my latest order however the sandal I ordered looks differently shaped infront to what it does in the picture because I screenshot the order I had initially placed. Makes me feel like it's abit deceptive!”
“Second time its happened to me. Maybe one day Mr Price will make up their minds concerned the prices on their shoes and clothing because this is unacceptable.”
“. I ordered on the 18th and was expecting my order on the 28.it did not it come through so I asked for full refund because they don't even tell me it's going to delay. It's like my order never existed because even now asking for refund they don't say anything. I feel scammed”
“They delivered fast. I exchanged some of the items at one of the stores and that was also without any problems. I will shop there again very soon online.”
