“I have made a few purchases from my deal and all of them have been poor quality...like reject items. The latest being Sheraton luxury 1200 thread sheets that are light as a feather and definitely not 1200 thread count a d the pillow case has torn. Will not buy anything from my deal again.”
“claim tried to deliver at 11:46 am
No doorbell used
No knock on front door
no card in letter box
We are home just a load b/s ,I do not believe attempted delivery just easier to take to local LPO then I have to go and pick up!
Not happy will not use again!”
“Waiting for delivery for ages. Ring customer service as still saying not dispatched after a week. First customer service said it was dispatched two days after and gave code to check. This was nothing like what codes should be and did not work. Rang up second time guy said has not been dispatched. Whole time calling me sir and I'm a female. Told him to stop calling me sir which then was told he didn't. All this time my husband was listening. And plus my phone records. He then continues arguing with me . And then disappears. Do not buy from them as customer service is shocking. So you are by yourself”
“First time ordering; so with the woolworths logo etc thought it would be ok, what a waste of my money purchased birdcage it was so cheaply made, and the add had "quality guaranteed" its rubbish I wouldn't put a bird in it, I'll probably just put it in the bin. Never again will I buy from this site.”
“1st time I’ve brought from My Deal as Received the coke cola thank you.
Very happy customer all in good condition 😊 nothing beats an enjoyable drink of coke cola out of the bottle especially after work or any day of the week .”
“I received a Glasshouse 3 wick candle that was of poor quality. The wick disappeared a 1/4 way through. A waste of $32. I reported this to gift giver and apparently she also had the same issue!”
“You took money from my account 39.99 no way of reaching you the number I got is not recognised I'm on benefits and you have took most of it I didn't subscribe to you and I'm going to fraud squad discusting”
“You have taken payment from my bank for something i have not done, signed up for, no information for me to query this, you are a scammer id be grateful if someone can contact me”
“Please be careful, they hide under the safety of big w and Woolworths but this site is a scam. If you open the box you can’t get a refund. The product was so cheap and nasty and nothing like the description. And we put it straight back in the box and never used it and now we aren’t eligible for a refund because the box is open so it can’t be resold. No safety for the consumer. Terrible. I have purchased two things of mydeal and been disappointed both times. You definitely won’t get what you think you are getting.”
“bought brush cutter Could not start it. Nobody could. Asked for refund. Sent it back. They sent it back to me saying fixed. Still wont start.
THEY DONT GIVE REFUNDS Even when i tell them it is LAW in Australia. DO NOT BUY OFF THEM!!! Still no refund.”
“Purchased Tablet from MyDeal and was sent one with a faulty battery. Took them one week to provide return label. I returned the item and australia post marked the item "couldn't deliver due to delivery location closed" i asked MyDeal customer service how long the seller is closed for and all i got is that i have to wait for the seller response and there is nothing much can be done from their end.”
“All the negative reviews are bang on. I wish I read them before I used the site.
I purchased a sink on Mydeal, the seller was Bubble Kitchen and Bathrooms. The item was delivered to the wrong address. I've been trying to get it either re sent or refunded. Have sent about 10 emails to Mydeal, Aramex (Delivery Co.) and the seller. All I get is the run around.
This morning I looked into my Mydeal account and the item history no longer works stopping me from contacting the seller. SCAM SCAM SCAM
DO NOT USE Mydeal. If you have any issues you get zero support. I've basically lost $350.”
“Absolute scam company that refuses to take responsibility for faulty products, despite advertising them as having a 12 month warranty. They will do ANYTHING to avoid giving a refund - even when the product arrives with a manufacturing fault.
It seems to be the business model of this company to give customers the runaround to avoid abiding by Australian Consumer Law and they should not be allowed to operate in this country. Bunch of lying scammers.”
“I bought a pet stroller from them and arrived damaged. I sent them several emails and called them. They didn’t do anything and every time were passing me to the seller who didn’t want to replace the item. The seller has been playing different games so that they won’t refund my money. I also left the seller a one star feedback which was not shown on their website. They only show 5 star reviews for this seller on their website.”
“Made a purchase and got nothing but stupid advice to "report matter to local police". No customer service whatsoever WOULDN'T RECOMMEND TO EVEN PEOPLE I DONT LIKE”
“False advertising.
Item that arrived was not the same as the item advertised.
Customer service unhelpful, rude and would not send me the correct item.
Do not purchase from this on-seller”
