Nastygal Reviews

Name: Nastygal
Rating: 1.46

1.5 Rating 457 Reviews

9 %

of reviewers recommend Nastygal

Company Reviews

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Metrics

1.5

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

855-627-8942

Email:

hello@nastygal.com

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Nastygal 1 star review on 24th April 2022

Suzi

Nastygal 1 star review on 30th March 2022

Anonymous

Anonymous // 01/01/2019

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“Nasty gal is the sketchiest website. I ordered 5 items. Come to 6 days after ordering, i got one shipping notification saying it was still processing. Then 12 days later, i got an email saying the shipping label was unreadable. I got refunded but still very unhappy that i had too wait a month, too find out. 👎”

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Posted 4 years ago

“This is our with my mother first parcel and first review, because more to come and we will receive more. Today we got two dresses size 14 for my mother. Dresses are just like on the picture, very beautiful, quality and true to size. Very happy to dress so beautifully for such a affordable price. See, at first I just ordered for her, but then I also ordered clothes for myself, so more reviews to come.”

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Posted 4 years ago

“I was so excited for my order because the clothes are cute and they usually run sales. Well one of the tops I ordered, one of the buttons came off while I was taking it out of the package. I also ordered 2 dresses, one of which looked nothing like the stock photo or its description. The other dress is alright, definitely not the size it was listed at. Everything feels cheap and definitely not worth the money I spent”

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Posted 4 years ago

“Absolutely shocking service I recieved an item that wasn't even close to the photo. I was not able to go the post office myself to return the item so I couldn't get the postage label printed as someone was doing it for me (someone without a smartphone). They provided me with no invoice or label so that's why I asked them about this. I am high risk for covid and I explained that's why I cant leave the house. I spoke to over five representatives about me having to pay two lots of postage (one for the original order and the second would be to send back) not one of them could answer me to tell me if they would give me the money back for that or not. Dont claim you do free returns if you cant answer that for me. Their excuse for the item being different was 'the lighting' and 'its vintage so it comes different' Firstly one was pastel bloody blue and the other was near enough black. Secondly there was a different label to what was in the photo. I'm utterly shocked as I used to work in a contact centre myself and we would of been sacked if we had given diabolical service like this”

Helpful Report

Posted 4 years ago

“I made a order on their website and to be honest, majority of their items are actually pretty decent considering the price and discount. However, their sizing is WACK, I bought three pants, one of the fit perfectly, if anything a bit loose. The other was quite tight but still wearable and somewhat comfortable. The last pair were WAYY too tight and i couldn't even zip them up. Considering they are all the same size and same style of pants, I expected the same fit, but alas, I was mistaken. If you are buying from this website, I would be very wary of their sizing.”

Helpful Report

Posted 4 years ago

“The customer service for the company is awful! I ordered for next day delivery and the delivery service said they delivered this but no where to be seen. They “tried” to deliver the item to be twice and I never got anything! Understandable this is not the companies fault however to resolve the issue was ridiculous. They told me they could not refund me for the item until I receive it. How can I receive an item they isn’t going to arrive 😂 I feel like you have to do the job for the customers service people. They kept telling me they couldn’t doing anything in short but when I made suggestions they done it 😂 might as well work there myself. Also THEY TAKE FOREVER TO REPLY TO YOU WHEN YOU CONTACT THEM”

Helpful Report

Posted 4 years ago

“Clothes are cute but their customer service is awful. Something was added to my cart after the purchase process and I had to pay for it despite agreeing to purchase. I emailed/messaged them immediately and they basically said too bad, you can return it later AT YOUR OWN COST. Absolutely ridiculous they wouldn't even let me return an item I never consented to for free.”

Helpful Report

Posted 4 years ago

“Nastygal provides me great and quick service and my outfits came in less then 2 weeks :) extremely happy and the material is amazing.”

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Posted 4 years ago

“The clothes is made of super super SUPER cheap material. All the shirts are see through and the sizes seem to be off despite them being "the same size" I ordered a skirt that looked bright red on the website and when it arrived it was actually a wine color. Luckily I got the clothes on sale. I'm going to true to return them wish me luck”

Helpful Report

Posted 4 years ago

“I bought one dress. It took 5 weeks to receive it although there was the Covid crisis and during Easter celebrations so I didn't mind. I ordered the only size left, 40EU, although I normally wear 44-46 EU, but I read that items from Nasty Gal are usually much larger than normal. I was lucky because this dress fits me perfectly. I recommend chosing a smaller size than what you normally wear.”

Helpful Report

Posted 4 years ago

“It was disgusting! The material was awful and the shirt I could even see how it looks coz it cant fit. The neck was so tiny and narrow. I cant wear it at all. So now is rubbish. I was the worse shopping I have ever had. The worse experience! I had to do unfollow even Lissy Roddy. I saw that page in her blog. Before I didnt know that this page even exist. I dont have words to describe how disappointed I am!”

Helpful Report

Posted 4 years ago

“They had a 50% off sale and the clothes looked cute so I ordered a couple of things. It took a month to arrive and its the worst quality clothing I've ever purchased. So thin, already falling apart. The sizes seem completely made up. I got two shirts that are both a size 4, one is too small to put on and the other is huge. I used their fit finder on their website and the pants it recommended at are least two sizes too big. Don't waste your money here.”

Helpful Report

Posted 4 years ago

“I ordered 3 items on pair of loose fit trousers which I admit look lovely but the stitching is so itchy! The next two tops I ordered were gorgeous looking puff sleeved tops looked so glam on the model however when they arrived I realised the material is so cheap and itchy! Doesn’t look nice at all ! Feel like a children’s dressing up costume with the material it’s made by. I would not order from here again. Such a big disappointment”

Helpful Report

Posted 4 years ago

“Such bad material and quality of clothes. First time I ordered my top ripped on a night out, thought I’d give them another go ordered a big enough order and quality is so bad. Pair of joggers came with a stain and a hole in the crotch area, clothes look much nicer online then in person and sizing is definitely off too. Personally wouldn’t order again.”

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Posted 4 years ago

“I ordered a skirt and can't seem to get a return shipping label! Purchased through Paypal...very frustrating and $60 for a $10 skirt? Any tips for getting a return label? Thank you in advance!”

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Posted 4 years ago

“Just terrible. Within Europe shipping is 9 euros. And then if you have to return something you must pay 9 euros AGAIN as they DON´T COVER RETURN COSTS. Keep this in mind if you wanna buy from them. I wasted 18 Euros on delivery costs.”

Helpful Report

Posted 4 years ago

“I ordered a vibrator, leopard print shirt and what I thought was a rolled neck black knit jumper which turned out to be a top and the arms were too tight. Shirt was also darker colour than it looked online and quality is wearable but not the best. On the vibrator packet it said that it included battery but then there was a sticker put by Nasty gal saying batteries not included. I am disappointed in this companies manufacturing as I paid $61 in total for these three items :(”

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Posted 4 years ago

“I ordered my package over a month ago and its been pending delivery for weeks. Nasty Gal has the worst customer service, how is there no phone number?! I send emails and FB messages and never get any information from them.”

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Posted 4 years ago

“I found out about Nasty Gal through Instagram and thought I'd give it a shot. The clothes looked cute and they were on sale. Anyways, I ordered three items just to find out that the material is extremely cheap. One of my orders wasn't even the same colors as it appeared to be on the website... The stitching was already coming apart on one of the bodysuits before I even opened it. The material is extremely see through as well. Not worth your time or money. Save your money.”

Helpful Report

Posted 4 years ago

“I got my order in the mail and was really excited to open my package. I bought because everything is on sale right now and I thought I'd give them a try but DONT make the same mistake I did! The clothes are cheap. I mean like not even putting elastics in to actually help pull the pieces over different body types.l cheap. The clothes I bought weren't flattering in the slightest. I'm returning my order. All the organza pieces I bought felt itchy. I'm pretty sure Nastygal has the same factory as Boohoo, that's were the package said it was from. I dont know if this is new information to anyone, but if I had known this before I spent my money I wouldnt have bought from them. Everything aforementioned by fellow disheartened shoppers is true. Dont spend your money here!!!!”

Helpful Report

Posted 4 years ago

Nastygal is rated 1.5 based on 457 reviews